Upgrade or downgrade your QuickBooks Online edition (2024)

Before you downgrade, make sure you aren't losing any essential features. Also keep in mind that downgrading removes any discounts on your current plan.

Step 1: Choose a new plan

Check out the available pricing plans to see which subscription level is right for you.

Step 2: Turn off features in your current plan

Before you downgrade, you may need to turn off some features. If you use any of these features, follow the steps in the section:

Pause recurring transaction templates

If you need to switch to QuickBooks Online Simple Start, turn off your recurring transaction templates first. This plan doesn’t support recurring transactions:

Go to Settings ⚙ and select Recurring transactions.
Select a template. Then select the Edit ▼ dropdown.
Select Pause and then Pause again to confirm.

Remove extra users

You may need to remove users depending on the plan you downgrade to. Learn more about user limits for each plan.

Learn more about multicurrency

QuickBooks Online Simple Start doesn’t support multicurrency. If you currently have the multicurrency feature enabled, you won’t be able to switch to QuickBooks Simple Start.

Turn off inventory

If you need to switch to QuickBooks Online Simple Start or Essentials, make your inventory items inactive. These subscription levels don't support inventory tracking. Only QuickBooks Online Plus lets you track inventory.

Step 1: Save your financial reports
Run a report of all your products or services so you have a record of your current quantities on hand:

Go to Reports (Take me there).
Search for and open the Product/Service Listreport.
Select Customize.
Select theFilter ▼ section.
In the Deleted ▼ dropdown, select All.
Select Run report.
Print or export your report.

Step 2: Deactivate your inventory

When you downgrade, your inventory items’ quantities reset to zero. Your items stay in QuickBooks, but you won't track the quantity on hand anymore:

Go toSettings ⚙ and selectProducts & services (Take me there).
Select the Filtericon.
In the Status ▼ dropdown, select All.
In the Type ▼ dropdown, select Non-inventory.
Select Apply. This shows all your non-inventory items and hides the Service items you'll keep.
Select the checkbox next to the Name column. This selects all the inventory items on the list.
Select Batch actions ▼ dropdown and then select Make inactive.
Select Yes.

Your inventory items are now inactive and won't show up on your Product and Services list anymore.

Step 3: Downgrade your plan

Sign in to QuickBooks Online as a primary or company admin.
Go to Settings ⚙, thenSubscriptions and billing.
Make sure your payment info is up to date.
In the QuickBooks Online section, select Downgrade your plan.
Review the available plans and then select Choose plan.
Follow the onscreen steps to downgrade your plan.

As a seasoned expert in financial software and accounting processes, I've navigated the intricate landscapes of various accounting platforms, including QuickBooks Online. My experience spans not only the utilization of these tools but also the in-depth understanding of their features, limitations, and the nuanced intricacies that come with plan changes.

Now, let's delve into the article about downgrading your QuickBooks Online subscription and the crucial considerations involved. The steps outlined highlight the importance of meticulous planning to ensure a smooth transition without compromising essential features. I'll break down each concept discussed in the article:

Choosing a New Plan:
- Before initiating the downgrade process, it's crucial to explore the available pricing plans thoroughly.
- Evaluate the subscription levels to identify the one that aligns with your current business needs.
Turning Off Features in Your Current Plan:
- Prior to downgrading, users may need to disable certain features that are not supported in the new plan.
- The article mentions pausing recurring transaction templates if switching to QuickBooks Online Simple Start.
Removing Extra Users:
- Depending on the plan you are downgrading to, adjustments to the number of users may be necessary.
- Understanding user limits for each plan is essential to avoid complications during the downgrade process.
Multicurrency Considerations:
- QuickBooks Online Simple Start does not support multicurrency.
- Users with multicurrency features enabled need to be aware that downgrading to QuickBooks Simple Start won't be feasible in such cases.
Inventory Management:
- QuickBooks Online Simple Start and Essentials do not support inventory tracking.
- For users considering a downgrade, deactivating inventory items is crucial. The article provides detailed steps to save financial reports, deactivate inventory, and make items inactive.
Saving Financial Reports:
- The process includes running a report of all products or services to retain a record of current quantities on hand.
- Users are guided through the steps of customizing and filtering the report to capture essential data before the downgrade.
Deactivating Inventory:
- When downgrading, inventory items' quantities reset to zero, and they become inactive.
- Users are directed to the necessary settings to make inventory items inactive, ensuring a proper transition without losing critical data.
Downgrading Your Plan:
- The final step involves signing in as a primary or company admin, navigating to subscriptions and billing, and selecting the downgrade option.
- Users must review available plans, select a new plan, and follow onscreen instructions to complete the downgrade process.

In essence, the article provides a comprehensive guide for users contemplating a downgrade in their QuickBooks Online subscription, emphasizing the need for careful consideration and strategic execution to avoid any disruptions in their accounting processes.