United is a founding member of the Star Alliance and has a rich history in aviation being established in 1926.
AirNewZealand and United Airlines have formed an alliance that sees the two airlines operating codeshare services on each other's flights between New Zealand and the United States.
Earning AirpointsDollars™
Between Auckland and Log Angeles and between Christchurch and San Francisco:
As an Airpoints™ member, if you fly on either an AirNewZealand flight number (beginning with NZ) operated by United, or an AirNewZealand operated flight between Auckland and Los Angeles and between Christchurch and San Francisco, you will earn the same rate of AirpointsDollars. Please check the AirNewZealand tab at our earn rates look-up table.
New Zealand-based Airpoints for Business members can earn AirpointsDollars on United Airlines operated flights with an NZ flight number between Auckland and Los Angeles and between Christchurch and San Francisco, subject to flying in an eligible booking class.
All other United routes:
As an Airpoints member, subject to your booking class being eligible, you will earn AirpointsDollars as per the Partner tab on ourAirpoints Calculator.
Earning Status Points
Between Auckland and Los Angeles and between Christchurch and San Francisco:
As an Airpoints member, if you fly on either an AirNewZealand flight number (beginning with NZ) operated by United, or an AirNewZealand operated flight between Auckland and Los Angeles and between Christchurch and San Francisco, you will earn the same rate of Status Points. Please check the AirNewZealand tab at our earn rates look-up table.
All other United routes:
As an Airpoints member, subject to your booking class being eligible, you will earn Status Points as per the Partner tab on ourAirpoints Calculator.
Spending AirpointsDollars
Airpoints members can use their AirpointsDollars to purchase United Airlines operated flights between Auckland and San Francisco directly through the AirNewZealand website.
Alternatively, Airpoints members can use their AirpointsDollars to redeem United Airlines reward flightsby calling ourContact Centre.
Airpoints Elite and Gold benefits
Departing Auckland:
Elite members may access the AirNewZealand Auckland International Lounge with three guests before departing on either an AirNewZealand or United operated flight to San Francisco.
Gold members may access the AirNewZealand Auckland International Lounge with one guest prior to these services.
Departing San Francisco:
Elite and Gold members travelling in Economy or Premium Economy may access the United Club lounge in San Francisco with one guest.
Customers travelling in Business Class may access the Polaris lounge.
Star Alliance Gold benefits apply for Airpoints Elite and Gold members.
Elite partner benefits
Departing New Zealand:
Elite Partners will receive access to the AirNewZealand Lounge at Auckland International Airport when departing on NZ marketing flight numbers for services to San Francisco operated by United Airlines.
Departing San Francisco:
When departing San Francisco on AirNewZealand operated services to Auckland, Elite Partners will be provided with an airport refreshment voucher at the AirNewZealand check-in/ticketing counter or at the boarding gate approximately two hours prior to departure.
Elite Partners travelling in Business Class may access the Polaris lounge.
No other Elite Partner benefits apply on United Airlines operated flights.
Koru benefits
Koru members travelling between Auckland and Los Angeles and between Christchurch and San Francisco can access our lounges on selected routes when travelling with United, please see Koru benefits for more information.
Lounge Access
Business Class passengers departing San Francisco:
Customers travelling in international Business class may access the Polaris lounge when departing San Francisco on either AirNewZealand or United operated flights. Please note, no guests are permitted in the Polaris lounge.
Baggage Allowance
Koru members and Elite Partners:
Will receive one complimentary additional piece of checked baggage when travelling on AirNewZealand operated flights (with an AirNewZealand ticket and flight number).
Please note that additional checked baggage allowances do not apply to United operated flights or if you're connecting to a United flight, this allowance will not be recognised, and excess baggage charges will apply.
| Accrual class | Booking class |
|---|---|
| Business class | C, D, J, Z |
| Discount business | P |
| Premium economy | O*, A*, R* |
| Full economy | Y, B |
| Discount economy | E, G, H, K, L, M, Q, S, T, U, V, W |
| Ineligible booking classes | F, I, N, X |
Eligible booking classes
Accrual class
Business class
Booking class
C, D, J, Z
Accrual class
Discount business
Booking class
P
Accrual class
Premium economy
Booking class
O*, A*, R*
Accrual class
Full economy
Booking class
Y, B
Accrual class
Discount economy
Booking class
E, G, H, K, L, M, Q, S, T, U, V, W
Accrual class
Ineligible booking classes
Booking class
F, I, N, X
*United Airlines flights in booking class O, A and R earn AirpointsDollars at the full economy class rate.
Booking classes that are not mentioned are not eligible for accrual.
