- Bank
- Digital Services
- Banking at your convenience
- At a Glance
- Access Travel Mode
- Frequently Asked Questions
- At a Glance
- Access Travel Mode
- Frequently Asked Questions
At a Glance
Exchange money on the go
Exchange and store up to 12 foreign currencies at your preferred rates anytime, anywhere.
Full control of your cards
Activate cards for overseas usage, raise credit limits and block a card, in a few taps.
Manage your overseas spending
Easily track your spending, check your FX balance and enjoy zero FX fees overseas.
Love the rush of holidays but not the rushing about before them? We’ve got just the thing for you. Travel Mode on your digibank app –switch it on, and make every trip a breeze, from start to finish.
Features & Benefits of Travel Mode
Plan your trip
Also don’t forget to visit , the most rewarding one-stop travel platform for DBS/POSB customers. Whether you are going on an overseas holiday or a business trip, you can book your flights and hotels there.
What’s more, you can also enjoy complimentary travel insurance (now enhanced with COVID-19 coverage), enjoy 2x more value when you pay with DBS Points and choose to split your purchase amount into flexible monthly instalments.
Before you fly
You're finishing up work, packing for the trip, researching places to go. And you got to get the essentials in order. Skip the stress with Travel Mode.
Get your card trip-ready
Activate it for overseas use and raise the credit limit. Don’t worry, you can block it with a tap if you misplace it on holiday.
Sort out your insurance
Enter your trip details and tap to purchase your travel insurance.
Multiple currencies at your fingertips
Forget about the money changers! With a My Account or DBS Multiplier Account, you can exchange and spend your foreign currencies in 71 countries at competitive rates. Anytime, anywhere. No fees. What’s more, you can top up or transfer your excess funds back to your account after your trip!
When you're overseas
Dodge all fees when you spend overseas
Just link your DBS Visa Debit Card to your My Account or DBS Multiplier Account. Then shop, dine and live like a local without worrying about FX transaction fees.
Always know your FX balance
Not sure if you have enough for that one-of-a-kind original? Just tap and hold to peek at your foreign currency balance. And top it up easily if you need to.
Never lose sight of your spending
Know exactly where your money is going, so the only thing you’ll bring back are great memories, not a blown budget.
Deposit Insurance Scheme
Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.
Access Travel Mode in digibank
 | Do it in 3 simple steps. Step 1 Step 2 Step 3 |
Download digibank app
Download digibank app
Aiken and Melissa take on Bangkok with only S$100! Will they survive the Travel Mode S$100 Challenge?
Video 1: Here’s how Aiken and Melissa plan their Bangkok trip using Travel Mode
Video 2: Can they survive the challenges?
Frequently Asked Questions
What is Travel Mode?
Travel Mode enables you to travel stress-free with easier access to foreign currency peek balance, exchange currency, card overseas setting, travel insurance, travel spending and travel tips.
What are the features in Travel Mode?
There are mainly 6 features offered in Travel Mode:
- Foreign currency peek balance
You can change your peek balance setting relevant toyour travel destination - Exchange currency
You can exchange currency at the competitive rates anytime - Card Overseas
You can activate overseas use for your Debit Card and Credit Card while traveling, temporary limit increase and permanent block card. - Travel insurance
You can purchase travel insurance before traveling, or see policy details if you already have travel insurance - Travel spending
You can track your spending while traveling, shown in FCY (within transaction details) and SGD (total amount) - Travel tips
You can see demystifying travel tips, eg. insurance and how to avoid overseas fees on your card, etc
How does it work? How to turn on Travel Mode?
- There are 2 main entry-points (accessible even if you’re not traveling):
o Pre-login: tap More button → tap Travel Mode → fill in details in “Travel Mode” page, e.g. Travel dates and destination
o Post-login: tap More button → tap Travel Mode → fill in details in “Travel Mode” page
o To see Travel Mode for the first time, you need to login and access find it under “More” tab - Before you travel:
You will get push notification trigger to fill in travel details and perform travel-related activities - While you’re traveling
You will get push notification trigger to turn on Travel Mode when we detect that you’re traveling. You can simply slide the Travel Mode button to the right to turn it on. Pre-login wallpaper will change according to your travel destinations and the pre-login quick links would display: “Login”, “Digital Token”, “FX Currency”, “Card Overseas”, “Travel Insurance”, and “Travel Spending”. When you click on any of those quick links, they will be redirected to subsequent screen respective to the icon.
What benefits can I get from Travel Mode?
Switching to Travel Mode eliminates travel woes that you commonly find while traveling, especially in accessing your financial needs. Travel Mode provides easy access for all DBS travel supports, eg. foreign currency peek balance, exchange currency, card overseas, travel insurance, travel spending and travel tips.
Who can use Travel Mode?
Travel Mode can be accessed by selected DBS/POSB digibank customers.
In order to enjoy optimum functionalities of Travel Mode, you should have:
- My Account or Multiplier account
- VISA Debit Card
- Visa Debit Card linked to MCA
I want to use Travel Mode, but I don’t have MCA and Visa Debit Card. What should I do?
- Don’t have MCA: You can open MCA on digibank app easily.
o Apply via digibank: Login → More → DBS Multi Currency Account → Open Account → next → Apply Account Now → follow the journey → completed.
o Apply via internet banking: here - Don’t have VISA Debit Card: Unfortunately, we only support VISA Debit Card now, hence we encourage you to apply for it and link it to your MCA account.
o Click here to open Visa Debit Card
- MCA and VISA Debit Card are not linked:
o You can link your MCA to DBS VISA Debit Card by tap on “More” → “Link Card to Account”
What currencies and countries covered under Travel Mode?
Travel Mode covers almost all countries; you can switch Travel Mode on wherever you go. However, MCA at the moment supports 12 foreign currencies (refer to below currency list) and 71 countries.
- Australian Dollar (AUD)
- Canadian Dollar (CAD)
- Chinese Renminbi (Offshore) (CNH)
- Euro (EUR)
- Hong Kong Dollar (HKD)
- Japanese Yen (JPY)
- New Zealand Dollar (NZD)
- Norwegian Kroner (NOK)
- Sterling Pound (GBP)
- Swedish Kroner (SEK)
- Thai Baht (THB)
- US Dollar (USD)
I don’t see travel mode.
Travel Mode is a beta feature and only a selected group of customers are able to participate. We will enable this feature for more customers soon!
How is Travel Mode different from my current settings?
Travel Mode helps to access your travel needs faster from the pre-login screen and offers you with useful Travel Tips. With Travel Mode, you’re just one tap away from accessing foreign currency peek balance, exchange currency, card overseas, travel insurance, travel spending and travel tips. Once you turn off your Travel Mode toggle, your pre-login screen will be back to normal setting.
What is Overseas Spending?
Overseas Spending will show you overseas transactions made with a physical card (Debit Card or Credit Card), Apple Pay, Google Pay and Pay Wave. Online transactions and payments made via mobile wallet (e.g.: Paylah!) or by scanning QR code will not be shown here. These transactions will appear in your regular transaction history.
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I'm an avid advocate for digital banking and financial technology, having closely followed the evolution of banking services and the integration of digital tools to enhance user experience. My expertise extends to the intricate details of features and functionalities that modern banking apps offer, such as travel-related services that provide convenience and flexibility to users on the go.
Now, let's delve into the concepts and features mentioned in the article about the BankDigital Services:
-
Exchange money on the go:
- Users can exchange and store up to 12 foreign currencies at preferred rates using the digital banking app.
- This feature allows flexibility and convenience for international travelers, eliminating the need for physical currency exchange.
-
Full control of your cards:
- Users have the ability to activate cards for overseas usage, raise credit limits, and block a card, all through a few taps on the app.
- This level of control enhances security and gives users peace of mind when using their cards abroad.
-
Manage your overseas spending:
- The app enables users to easily track their spending, check their foreign exchange (FX) balance, and enjoy zero FX fees when spending overseas.
- This feature promotes financial awareness and eliminates the surprise of additional fees while making transactions abroad.
-
Travel Mode:
- A specialized feature within the digital banking app that streamlines the travel experience.
- Allows users to activate cards for overseas use, set temporary credit limit increases, and purchase travel insurance, among other travel-related functions.
-
Access Travel Mode in digibank:
- Describes the steps to access Travel Mode, emphasizing its simplicity with just three steps: updating the app, logging in, and tapping the "Travel Mode" icon.
-
Frequently Asked Questions (FAQs):
- Provides comprehensive information about Travel Mode, including its features, benefits, and how it works.
- Addresses common queries about eligibility, required accounts (My Account or Multiplier account, VISA Debit Card), and step-by-step guidance on using Travel Mode.
-
Currencies and countries covered under Travel Mode:
- Specifies that Travel Mode covers almost all countries, while the Multi Currency Account (MCA) currently supports 12 foreign currencies for exchange and spending in 71 countries.
-
Overseas Spending:
- Explains that Overseas Spending feature shows transactions made with physical cards (Debit or Credit), digital wallets (Apple Pay, Google Pay), and contactless methods, excluding certain online transactions.
-
Beta Feature and Availability:
- Clarifies that Travel Mode is a beta feature available to a selected group of customers initially, with plans to expand its availability in the future.
By providing this breakdown, I aim to showcase my expertise in understanding the intricacies of digital banking features, particularly those related to travel and currency management. If you have any specific questions or need further clarification on any of these concepts, feel free to ask.
