Transfer Money to Online Investment Account | FAQs (2024)

We’ve made it simple to transfer securities and/or cash from an external financial institution to your J.P. Morgan investment account.

You can set up an account transfer at chase.com:

Transfer securities from your external account.

We may require an account statement for certain transfers. We’ll let you know if this is needed once you get started.

Ineligible securities include: Cash overdrafts, annuity contracts, short security positions, options, physically held securities, notional investments/memo positions (e.g. CDS, TBA contracts, and time deposits), penny stocks, alternative investments, legal documents/contracts, partnership shares, margin balances, and structured notes.

There are different kinds of rollovers. In a direct rollover, assets from your employer-sponsored qualified retirement plan–e.g., a 401(k), 403(b) or 457(b) account–are paid directly to the receiving IRA on your behalf (as the plan participant/employee). In an indirect rollover, the plan distributes the assets to you (the participant/employee), and you have 60 days after receiving the funds to roll them over to an IRA or other eligible retirement plan. (Keep in mind: Unlike IRA-to-IRA rollovers, you can roll over assets from an employer-sponsored retirement plan more than once every 12 months.)

When you’re reviewing your available options for your retirement plan assets, evaluate the investment and non-investment considerations we describe in “Making Informed Rollover Decisions” (PDF). You should consult with the plan administrator and a professional tax advisor before making any decisions about your retirement assets.

For step-by-step instructions, see our guide on how to roll over retirement assets.

As further described below, you can roll over assets distributed from an IRA (indirectly) and from an employer-sponsored qualified retirement plan (e.g., 401(k), 403(b) or 457(b)) account (directly or indirectly).

• Direct rollover—If you’re getting a distribution from an employer-sponsored qualified retirement plan, you can ask your plan administrator to make the payment directly to another eligible retirement plan or to an IRA. Contact your plan administrator for instructions. The administrator may issue your distribution in the form of a check made payable to your new account. No taxes will be withheld from your rollover amount.
• Trustee-to-trustee transfer—If you’re getting a distribution from an IRA, you can ask the financial institution holding your IRA to make the payment directly from your IRA to another IRA or to an eligible retirement plan. No taxes will be withheld from your transfer amount.
• Indirect/60-day rollover—If a distribution from an IRA or a qualified retirement plan is paid directly to you, you can deposit all or a portion of it in an IRA or eligible retirement plan within 60 calendar days. Taxes will be withheld from an eligible rollover distribution from a qualified retirement plan, so you’ll have to use other funds to roll over the full amount of the distribution.

Yes, generally speaking you can combine rollovers and contributions in the same IRA. However, Traditional IRA dollars and Roth IRA dollars must be kept in separate accounts.

To roll over your IRA, first open aJ.P. Morgan Self-Directed Investing IRA orSelf-Directed Investing Roth IRA. Once your account is open, go to our Brokerage Forms and choose “Account Transfer Form” under “Money & Asset Transfer." Complete the form and send it to the address provided. If you’d like help, you can call us at 1-800-392-5749, Monday-Friday 8 AM – 9 PM and Saturday 9 AM – 5 PM ET.

Learn more about how to roll over funds to a J.P. Morgan IRA.

If you’re interested in opening a managed retirement account, please go to your local Chase branch and speak with a J.P. Morgan advisor.

There are some assets that can’t be transferred to J.P. Morgan Securities.

ForInvestments by J.P. Morgan accounts, the following securities (which may change at any time) are NOT eligible for transfer:

• Cash overdrafts
• Annuity contracts
• Short security positions
• Physically held securities
• Notional investments/memo positions (e.g., CDS, TBA contracts, time deposits)
• Penny stocks
• Alternative investments (includes any non-publicly traded stock or bond)
• Legal documents/contracts
• Partnership shares
• Margin balances
• Structured notes

You cannot trade, transfer or hold digital assets, including but not limited to cryptocurrency such as Bitcoin, Ethereum and others on the platform.

If you try to transfer any of these, we may have to cancel the whole transfer request.

Yes, you may roll over an existing IRA to your J.P. MorganInvestments by J.P. Morgan IRA. You can get started by opening an IRA here.

It'll take about 3 to 5 business days to complete the transfer of your account if it is between ACAT eligible institutions. It can take between 7 to 30 calendar days if the transfer is between non-ACAT eligible institutions. We'll notify you by e-mail each time the status of your transfer changes.

Note: The ACAT (Automated Customer Account Transfer) service is a system that facilitates the transfer of securities from one investment account at a financial institution to another financial institution.

No, we don’t charge a fee for transfers. However, the institution that you’re moving assets out of may charge a fee, so you should check with them before scheduling a transfer.

Learn more about different ways to fund your account.

Your plan administrator and/or a professional tax advisor can help you make an informed decision about your retirement assets. Together you can evaluate your options in light of your priorities to help identify which one is most suitable for your situation.

Currently, you can only transfer cash between like titled brokerage accounts, which means the ownership and account title are the same (e.g., your Roth IRA to your Roth IRA, your traditional IRA to your traditional IRA, your individual brokerage account to your individual brokerage account and your joint account to your joint account).

At this time, these types of transactions cannot be performed online. Please call customer service for assistance.

The following types of journals are allowed (held in USD):

• Transferring a partial quantity of an available security position or cash balance from one Chase brokerage account to another.
• Transferring the full quantity of an available security position or cash balance from one Chase brokerage account to another.
• Transferring an all cash balance from one Chase brokerage account to another.
• Transferring all securities only from one Chase brokerage account to another.

Cash, stocks, ETF's, mutual funds, options or fixed income can be transferred from one brokerage account to another.

Choose "Pay & transfer", "Payment activity" and "Securities transfers" within brokerage transfers to find all of your past and pending transfer requests.

All ineligible securities (such as securities residing in margin, dividends, non-purpose loan accounts or securities in non-USD) are currently not available for online transfer.