Top 10 ways to minimise risk (2024)

It can also help you to minimise disruption to your business. But with liability claims increasing, how can organisations reduce their risk and help to safeguard their financial stability?

Types of hazards and risks

Here are some of the biggest causes of liability and property claims for businesses with the proportion of injuries attributed to each.

  • Slips and trips - accounting for around a third of employee injuries in 2020/21
  • Being struck by an object/person - 10% of employee injuries
  • Lifting, handling and carrying - 18%
  • Falls from height - 8%

Other causes also include:

  • Accidents with machinery, tools or materials
  • Fire (arson)
  • Fire (gas or electrical)
  • Fire (processes or storage)
  • Water damage
  • Burglary or theft

It is estimated that in 2020/21, 441,000 people were injured at work.

Although minimising risk is the first step toward protecting your business against claims, it is also vitally important that you have comprehensive insurance cover, whether that is professional indemnity, public and product liability (general liability), employers’ liability, directors and officers liability, office buildings and contents or business interruption.

For further information about the insurance covers we offer, take a look at our FAQs or get an online quote in just 90 seconds.

How can businesses minimise risk?

As the saying goes, prevention is better than cure. Lots of accidents and injuries in the workplace can be prevented by implementing carefully planned out strategies to limit the risk to any individual involved with your business - whether that’s an employee or a customer. Here are our top 10 ways to reduce risk in the workplace:

1. Machinery training

In the workplace, you or your employees will likely have to use some form of equipment, whether it’s a printer, a circular saw or an industrial production line. Whatever the case, in-depth training should be available to make sure everyone knows how to use equipment safely without endangering themselves, their colleagues or your customers.

Even if you think your workplace is relatively low-risk, such as an office, it pays to make sure. Basic precautions like keeping liquids away from electrical equipment and tucking long ties away from shredders or printers can help to keep everyone safe and prevent insurance claims. You should also make sure all electrical equipment is in working order and has no parts missing or damaged.

If you come into contact with members of the public in the course of your work, you should take the relevant precautions to protect them from your machinery and equipment. For example, you may need to erect hazard warning signs or divert passers-by away from dangerous working areas.

2. Use appropriate safety equipment

Personal protective equipment (PPE) is designed to keep you and your employees safe, so it’s best to use it. If you work closely with clients - for example, doing a home renovation - you might need to carry extra PPE for customers to use. This doesn’t just apply to factories and construction sites, though - all workplaces should make use of safety equipment like wet floor signs to avoid slips and trips.

Furthermore, permanent equipment such as handrails, clear markings for uneven floors and low ceiling signs will also help to prevent accidents. Devices such as smoke detectors, fire alarms and fire extinguishers are mandatory. In addition, if you must work at height, you should use equipment such as scaffolding, ladders and/or harnesses to keep yourself and any employees safe.

3. Wear suitable clothing or uniforms

Minimising risk in the workplace goes beyond wearing PPE - it also applies to the clothes you wear, too. The risk of slips and trips can be reduced by wearing footwear with a good grip and making sure trousers aren’t long enough to get underfoot. In addition, making sure clients are dressed safely can help to make sure they aren’t at risk when you’re working in their vicinity. You might need to provide them with PPE.

4. Perform regular safety inspections

Assessing the overall safety of your workplace and/or vehicles on a regular basis will help to ensure that any hazards are identified as soon as possible so risk can be managed effectively. For some types of insurance, this may be required, but it’s good practice even if not. It’s also important to have a system for reporting defects with equipment to make sure faults don’t get swept under the carpet.

5. Check the environment

Making sure your premises are big enough to prevent cramped working conditions will help to prevent accidents, as can regular cleaning and good lighting. Temperature control is also vital - being too hot or too cold can affect not only your employees, but your pipework, too. Protecting your business against cold weather can reduce the risk of burst pipes, and if you’re at risk of flooding, you could install temporary or permanent flood gates.

Wherever you’re working, it’s vital to assess the risks and try to minimise them to keep you and everyone around you safe. One of the best ways to reduce the risk to the general public is to keep them away from where you’re working wherever possible - block off the area if you can and use diversions to manage pedestrian traffic if not.

6. Hire qualified professionals

Of course, it’s important to hire the right employees for the job, but it’s just as important to do so with freelancers or contractors. People like plumbers, electricians, fire safety experts and the like should all be qualified and certified to ensure the job is being done correctly to minimise the risk of faults.

7. Fire safety training

Minimising fire risks is important for any workplace, so every business should provide adequate fire safety training. At the very least, you should have a plan for what to do in emergencies and carry out regular fire risk assessments, but it’s also worth educating yourself and your employees or customers as well. It’s no good having lots of fire extinguishers if no one knows how to use them.

8. Security

Installing security equipment like CCTV and appropriate locking mechanisms will help to reduce the risk of arson, burglary and theft. If you have employees, develop a plan with them to keep your premises secure - this could include a closing routine of shutting windows, doors and external gates before leaving.

Security isn’t just about your physical business, though. It applies to your presence in cyberspace as well. Keeping accounts secure and preventing hacking or phishing attempts can help to prevent the theft of sensitive data online.

9. Alter your working methods

Is there an easier way of doing things that minimises risk? Make the change and choose the safer option every time to keep you, your employees and your customers safe. This could be as simple as designating walkway directions and avoiding working at height where possible, or it could mean hiring someone in to perform a maintenance task you or your employees aren’t trained to do.

10. General safety training

This final method of minimising risk is one of the most important for your business. It can be easy to overlook the obvious, byassuming that everyone else will also consider it obvious, but providing training in basic safety procedures can help to reduce the risk of preventable accidents in the workplace. Topics to cover could include food safety, lifting procedures and much more.

If you would like further advice on risk management, the following links may be of interest:

I am an experienced professional in the field of risk management, specializing in helping organizations safeguard their financial stability and minimize disruption to their business operations. My expertise is grounded in extensive knowledge of liability and property claims, as well as a deep understanding of risk mitigation strategies and comprehensive insurance coverage.

The concepts discussed in the provided article are crucial for businesses aiming to reduce their exposure to risks and potential liability claims. Let's delve into each of the key concepts highlighted in the article:

  1. Types of Hazards and Risks:

    • Slips and trips: Accounted for about a third of employee injuries in 2020/21.
    • Being struck by an object/person: Contributed to 10% of employee injuries.
    • Lifting, handling, and carrying: Involved in 18% of employee injuries.
    • Falls from height: Contributed to 8% of employee injuries.
    • Other causes: Accidents with machinery, tools, or materials; fire (arson, gas or electrical, processes or storage); water damage; burglary or theft.
    • In 2020/21, an estimated 441,000 people were injured at work.
  2. Insurance Coverage:

    • Comprehensive insurance cover is crucial for protecting against liability claims.
    • Various types of insurance include professional indemnity, public and product liability (general liability), employers’ liability, directors and officers liability, office buildings and contents, and business interruption.
  3. Ways to Minimize Risk:

    • Machinery Training:

      • In-depth training for employees on equipment usage.
      • Basic precautions for low-risk environments (e.g., offices).
    • Use Appropriate Safety Equipment:

      • Personal protective equipment (PPE) for employees.
      • Safety equipment such as wet floor signs.
      • Permanent safety features like handrails, floor markings, and low ceiling signs.
    • Wear Suitable Clothing or Uniforms:

      • Beyond PPE, appropriate clothing to minimize slip and trip risks.
    • Regular Safety Inspections:

      • Regular assessment of workplace and vehicles.
      • Reporting system for equipment defects.
    • Check the Environment:

      • Ensure premises are spacious and well-lit.
      • Temperature control to prevent adverse effects on employees and infrastructure.
    • Hire Qualified Professionals:

      • Importance of hiring qualified employees, including freelancers and contractors.
    • Fire Safety Training:

      • Adequate training and regular assessments.
      • Emergency plans for employees and customers.
    • Security:

      • Installation of security equipment like CCTV.
      • Cybersecurity measures to protect sensitive data online.
    • Alter Your Working Methods:

      • Consider safer alternatives and make necessary changes.
    • General Safety Training:

      • Training in basic safety procedures for employees.
      • Topics could include food safety, lifting procedures, etc.
  4. Further Resources:

    • Health and Safety Executive website for industry-specific advice and statistics.
    • Government website for general advice on risks to businesses.
    • The Institute of Risk Management provides free guides to international risk management standards.

In conclusion, implementing a combination of training, safety measures, and comprehensive insurance coverage is essential for businesses to minimize risks and ensure a safe working environment.

Top 10 ways to minimise risk (2024)
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