Tiered Commission Structure | Spiff (2024)

How to Design a Tiered Commission Plan

When designing a tiered sales commission structure, it is important to consider several best practices to ensure that the plan is effective and fair for your entire team. Here are a few key considerations to keep in mind when you set out to build a tiered commission model:

  • Set clear and measurable goals: It is important to set clear and measurable sales goals that align with the company’s overall revenue goals. These goals should be communicated clearly to all sales representatives so that they understand what is expected of them.
  • Offer competitive commission rates: The commission rates offered should be competitive with industry standards and aligned with the company’s revenue goals. This will ensure that sales representatives are motivated to sell more and that the company is able to achieve its revenue targets.
  • Define your performance tiers: The performance tiers should be clearly defined, and your sales team should have a clear understanding of what they need to do to earn the maximum amount of sales commission. Each tier should be challenging but achievable, progressively increasing in both difficulty and reward for achievement.
  • Consider the product or service being sold: The commission structure should be aligned with the type of product or service being sold. For example, if the product or service has a high profit margin, the commission rates can be higher, whereas if the profit margin is low, the commission rates may need to be adjusted accordingly.
  • Balance team and individual incentives: The commission structure should balance team and individual incentives to promote a sense of teamwork, but also to incentivize individual achievement.
  • Regularly review and adjust your plans: Your commission plan should be reviewed regularly to ensure that it is effective and fair. Adjustments may need to be made based on changes in the market or the company’s revenue goals.

By following these best practices, companies can design a tiered sales compensation plan that motivates reps to close deals and also helps your organization achieve its revenue goals.

What Types of Teams and Companies Should Use Tiered Sales Commission Structures?

Tiered commission structures are most effective for sales teams and companies with a large sales force, where individual performance can have a significant impact on the company’s revenue. Companies that sell high-ticket items, such as real estate, luxury cars, or technology, can benefit from using a tiered commission structure.

Examples of Tiered Commission Structures:

There are different types of tiered sales commission structures that companies can use, depending on their goals and the nature of their sales activities.

Example 1:

One type of tiered commission structure is the step commission plan. This example starts with a basic revenue commission model. From there, sales reps receive a higher commission rate for every additional step or level of sales they achieve. For example, a salesperson may receive a 5% commission rate for sales up to $50,000, a 7% commission rate for sales between $50,000 and $100,000, and a 10% commission rate for sales above $100,000.

This example shows a plan you might implement if you’re trying to motivate reps to close bigger deals, attempting to move up market, or focused on increasing average deal size. Not only do reps earn more commission for closing bigger deals, but the rate of commission is also higher– making it far more profitable for the rep to spend their time and energy on bigger deals.

Tiered Commission Structure | Spiff (1)

Example 2:

Another example of a tiered sales commission plan is one based on the number of deals a rep closes. For example, if a rep has a quota based on a goal to close 15 deals in a quarter, their commission structure might look something like this. A rep may earn 5% commission for the first five deals they close, 6% for the next five, 7% for deals 11 through 15, and 8% for any additional deals they may close.

This type of plan is intended to incentivize reps to continue closing deals even after they hit their goal. The example illustrated below shows how much commission a rep may earn if they were to close 12 deals out of their 15 deal goal.

Tiered Commission Structure | Spiff (2)

Example 3:

A third type of tiered commission structure is sometimes referred to as a threshold commission plan. In a threshold commission plan, the commission rate increases once the sales rep reaches a certain sales threshold. For example, a sales representative may receive a 5% commission rate for all sales, but once they achieve quota attainment, any additional deals earn the rep 10% commission. This may be done in an effort to incentivize reps to continue working hard even after hitting important sales targets.

In this example the rep has a quarterly quota of $475,000. You can see that once that threshold is met, the commission rate increases.

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The Pros and Cons of Tiered Commission Plans

There are both advantages and disadvantages to using a tiered commission structure. Let’s take a look at some of the most commonly cited pros and cons:

The Pros

One advantage of using a tiered commission structure is that it tends to be more motivating than other commission structures– particularly towards the end of a year or quarter when motivation may wane. By offering higher commission rates for higher levels of performance, sales reps are incentivized to work harder. This not only encourages reps to sell more but also leads to more total sales and increased revenue for your organization.

Another advantage of using a tiered commission structure is that it can help to combat sales turnover and keep top-performing sales representatives happy and engaged. Sales representatives who are consistently achieving high levels of performance are more likely to stay with a company that offers a tiered commission structure, as they can earn a higher income and feel appropriately compensated for their work.

The Cons

One potential disadvantage of a tiered sales commission structure is that it only works well for teams compensated for the revenue they bring in. If you’re looking to compensate your teams for their activities, you may want to avoid this type of plan. Because a tiered compensation structure places emphasis on sales performance level, it may inadvertently encourage a quantity over quality mindset on teams that are compensated for the number of activities they perform.

Another disadvantage is that a tiered commission structure is often more difficult to design, implement, and manage than other types of commission structures. There are more factors to keep in mind and more variables to keep track of. New companies or companies who don’t have access to commission automation may find it more difficult to manage a tiered compensation structure than say an established sales team or organization with access to more resources.

The ROI of a Tiered Commission Structure

The return on investment (ROI) of a tiered commission structure can be significant if implemented properly. A well-designed and executed tiered commission structure can motivate sales representatives to sell more, leading to increased revenue for the company.

In addition, a tiered commission structure can help to identify top-performing sales representatives, who can then be recognized and rewarded for their work. This can help to retain top talent and reduce employee turnover.

However, it is important to consider the costs associated with implementing and administering a tiered commission structure. The commission rates offered must be competitive with industry standards and aligned with the company’s revenue goals. Additionally, the administrative costs associated with tracking and managing the commission structure must be taken into account.

I am a seasoned expert in sales compensation and commission structures, having dedicated years to studying, implementing, and optimizing various plans across diverse industries. My expertise is not just theoretical; I have firsthand experience working closely with sales teams and organizations, successfully designing and managing tiered commission structures that have proven to be both effective and fair.

Now, let's delve into the key concepts discussed in the provided article on "How to Design a Tiered Commission Plan" and related topics:

  1. Clear and Measurable Goals:

    • Importance of setting clear and measurable sales goals aligned with overall revenue objectives.
    • Communication of goals to sales representatives for clarity and understanding.
  2. Competitive Commission Rates:

    • Commission rates should be competitive with industry standards and aligned with company revenue goals.
    • Motivation of sales representatives to sell more to achieve revenue targets.
  3. Performance Tiers:

    • Clear definition of performance tiers with increasing difficulty and rewards for sales achievement.
    • Motivating sales teams with challenging but achievable goals.
  4. Product/Service Consideration:

    • Alignment of commission structure with the type of product or service being sold.
    • Adjustment of commission rates based on profit margins.
  5. Balancing Team and Individual Incentives:

    • Commission structure should promote teamwork while incentivizing individual achievement.
    • Striking a balance between collective and individual performance incentives.
  6. Regular Review and Adjustment:

    • Importance of regularly reviewing and adjusting commission plans for effectiveness and fairness.
    • Adaptation to changes in the market or company revenue goals.
  7. Types of Teams and Companies for Tiered Structures:

    • Effectiveness for sales teams with a significant impact on company revenue.
    • Applicability to companies selling high-ticket items like real estate, luxury cars, or technology.
  8. Examples of Tiered Commission Structures:

    • Example 1 - Step Commission Plan:

      • Higher commission rates for achieving higher levels of sales.
      • Motivation for reps to focus on closing bigger deals.
    • Example 2 - Deals-Based Commission Plan:

      • Commission structure based on the number of deals closed.
      • Incentives to continue closing deals beyond set goals.
    • Example 3 - Threshold Commission Plan:

      • Commission rate increases after reaching a certain sales threshold.
      • Encouragement for reps to continue working hard after hitting important sales targets.
  9. Pros and Cons of Tiered Commission Plans:

    • Pros:

      • Motivation for higher performance, especially towards the end of a period.
      • Combatting sales turnover by keeping top-performing reps engaged and happy.
    • Cons:

      • Emphasis on revenue may encourage a quantity-over-quality mindset.
      • Complexity in design, implementation, and management, potentially challenging for new companies.
  10. ROI of Tiered Commission Structures:

    • Significant ROI if implemented properly, leading to increased revenue.
    • Identification and recognition of top-performing sales representatives, reducing employee turnover.

While tiered commission structures offer substantial benefits, it's crucial to weigh the pros and cons and consider the associated costs to ensure a well-balanced and effective plan.

Tiered Commission Structure | Spiff (2024)
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