These are the EASIEST ways close your Stash account [2022] (2024)

At a Glance: If you’ve opened a Stash account but find it isn’t working for you, then you need to close it. Click on ‘Close my Stash’ at the bottom of the page to close your stash account.

Stash can be a great way to get into investing. With its focus on ease-of-use and fraction-share trading, you can easily invest even small amounts into the stock market.

But maybe you have decided that Stash is no longer a good fit for you. Perhaps you are looking for more input from your broker, perhaps you want to do more day-trades, or perhaps you are tempted by other services that don’t charge a monthly subscription fee.

If this describes you, you need to know how to close a Stash account. Fortunately, it is very easy to close your Stash account from the website. Simply follow the step-by-step guide below.

Table of Contents

What is Stash?

Stash is a budgeting app wrapped up in an investment account. The mobile app is geared toward beginning investors looking for an easy way to buy stocks and other investments

Stash offers retirement, banking, individual investment, and custodial accounts through a subscription model. Through the web platform and mobile apps, you can invest as little as $0.01 increments into fractional shares of stocks and ETFs.

Stash charges a fixed fee subscription of $1, $3, or $9 a month, depending on the plan and services you choose.

How to Close a Stash Account: Step By Step

If you’ve opened a Stash account previously but find it isn’t really working well for you, then you probably want to know how to close a stash account.

Here are the simple steps you can follow for how to close a Stash account:

  1. Log into your account – you cannot close your Stash account on the app. You need to log in to your account via the Stash website.
  2. Go to your name in the top right corner – click on your name and you’ll get a new page with a vertical menu on the left-hand side.
  3. Select ‘Subscription’ on the left-hand side – click on this and you’ll get another page with details on your current subscription.
  4. Click on ‘Manage’ next to your subscription plan – click on subscription and scroll to the bottom of the new page.
  5. Select ‘Close my Stash for good’ at the bottom of the page – click on this and you’ll be able to cancel your subscription.

Canceling a Subscription Vs. Closing a Stash Account

Is there a difference between canceling your Stash subscription and closing your account? Yes, canceling your subscription doesn’t automatically delete your account.

Canceling a Stash subscription is quite easy to do online by following the steps described above.

If you want to keep your Stash subscription but close a portion of it, such as a brokerage account, you can’t use the mobile app nor the website. You have to contact customer support at (800) 205-5164.

You may also want to delete your Stash account completely. To delete your Stash account completely, email their support team. Add “request to delete my Stash account” or something similar to the subject line. In the body of the email, ask the support team to delete your account from their database permanently, and press send.

Closing your Stash account completely can take anywhere between 72 hours and 10 business days. Make sure to withdraw or transfer all of your money when you are ready to close the account.

How to Close a Stash+ Subscription

If you have the highest Stash subscription tier, the Stash+ plan, you need to close any brokerage account connected to your subscription first. You also need to deactivate any insurance or banking instructions that you have on your plan.

The Stash+ plan also allows you to open two kids’ portfolios, called custodial accounts. Before you can close your Stash+ subscription, you need to close your custodial accounts. Custodial accounts cannot be closed on the app or online. You will have to call customer service to close it.

Once you have closed all of the accounts linked to your Stash+ account, you can follow the steps for how to close a Stash account described above, starting with the “Subscription” link.

Alternatives to Stash

The market for app-based, beginner-orientated investment platforms has grown exponentially. There are many alternative platforms that you can use if you want to move away from Stash.

More and more brokerages now offer fractional-share trading in some ETFs and stocks. Good alternatives to Stash include Robinhood, Fidelity, Webull, and SoFi Invest. Most of these platforms don’t charge monthly fees, although sometimes you pay relatively high transaction fees.

Instead of selling your Stash assets before closing your account, you can also transfer your Stash brokerage account to another platform or firm. To transfer your brokerage account, you need to open an account at the broker you want to transfer into. Once you have created a matching account at the new broker, they will start the process of transferring your assets. The outgoing broker for your Stash account is the Apex Clearing Corporation. You will have to provide the account number on your Stash account statement. Be aware that Stash charges a $75 outgoing transfer fee.

Closing a Stash Account FAQ

Here are some of the most frequently asked questions about closing your Stash account answered.

Can I close my Stash Account at any time?

Yes, you can close your Stash account at any time from your account on the Stash website. For more information, reach out to the Stash support team.

How do I cancel my Stash subscription?

You can cancel your subscription on the web from your account if you want to close it permanently. There’s no option directly on the app to close an account.

What happens if I close my Stash Account?

When you close your Stash account, all of the investments you are currently holding will be sold. Stash will refund your money to the bank account you have linked to Stash before. It will take two business days to get this refund into your bank account.

If you want to keep your investments or want to avoid capital gains tax, you can consider transferring your investments to another brokerage.

Why can’t I close my Stash Account?

There is no option to cancel your Stash account on the app at the moment. You can close your Stash account at any time from your account on the Stash website. If you are still experiencing problems, reach out to the Stash support team.

How do I unlink my bank account from Stash?

As soon as you are ready to unlink your bank account from your Stash account, send a message to the Stash support team. In the message, request that they unlink your bank account.

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These are the EASIEST ways close your Stash account [2022] (2024)

FAQs

These are the EASIEST ways close your Stash account [2022]? ›

To close a Stash account, log in to the website, go to your account settings, manage your subscription plan, and select the option to close your account. Cancelling a subscription is different from closing the account entirely.

What happens if Stash goes out of business? ›

However, if anything happens to Stash that required us to close up shop, you would maintain control of your account. No matter what, your investments are always yours. All Stash accounts are held by our trusted partner and custodian Apex Clearing, a registered broker-dealer regulated by FINRA.

Why does Stash keep taking money out of my account? ›

You have recurring transfers set up. Your monthly or yearly Stash subscription fee was charged to your externally linked bank account.

Can you take your money out of Stash at any time? ›

Can I cash out whenever I want? ​Yes, you can cash out of Stash at any time. There are no fees, charges or penalties when you cash out.

How do I completely close my Stash account? ›

To close a Stash account, log in to the website, go to your account settings, manage your subscription plan, and select the option to close your account.

Why won't Stash let me take my money out? ›

There are four factors that may impact your ability to transfer out of your Stash Personal Brokerage portfolio: Invested funds: If you want to transfer money you've invested, you'll need to sell those investments first. Unsettled sales: Funds from an investment sale will take two business days to settle.

Why not to use Stash? ›

No managed IRAs: Stash does not offer automated management for IRAs. No tax-loss harvesting: Smart Portfolios don't offer tax-loss harvesting. No human advice: Stash's offering of personalized advice refers to guides and how-to articles, as well as automated portfolio management available through Smart Portfolios.

Is it good to keep a Stash of cash? ›

It's a good idea to keep a cash reserve at home for emergencies, but keep the amount to a small sum so you don't miss out on the safeguards and earning potential that bank accounts and investment accounts provide. Here are reasons to have cash at home and factors to consider when deciding how much to stash.

Do I get my money back if I close my Stash account? ›

Q. How are refunds calculated if I close my Stash account or close my subscription plan? Stash will refund any and all pre-paid portions of your Stash subscription fee in accordance with the terms of your Advisory Agreement.

How much money should I have saved by 35? ›

"By the age of 35, you should have saved at least twice your annual salary," he says. "So, for example, if you're earning $50,000 per year, you should aim to have at least $100,000 in savings by the age of 35."

How much money should I have saved by 40? ›

“A general rule of thumb is to have three times your salary saved by age 40. However, this can vary based on cost of living, lifestyle choices and the age you plan on retiring,” says Sterling.

How much can I withdraw from my Stash bank account? ›

How much can I withdraw from my Stash banking account? The maximum you can withdraw from your Stash banking account1 at an ATM or Teller is $1,000 every 24 hours. The daily spend limit is $10,000 per day. Fees may apply.

When you sell stock on Stash where does the money go? ›

After 2 business days, the money should be available and will show in your Portfolio cash. You can then use it to purchase a new investment. In your personal portfolio only, if the money is not subject to any other holds*, it will also be labeled as available to transfer.

Is it smart to Stash cash? ›

It's a good idea to keep a small sum of cash at home in case of an emergency. However, the bulk of your savings is better off in a savings account because of the deposit protections and interest-earning opportunities that financial institutions offer.

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