The 4 tips you need to hear before giving your credit card number over the phone (2024)

It may seem second nature to give your credit card number over the phone.

But whether it's because you are making a purchase or just simply verifying card information for the person on the other line, it's worth taking some precautions beforehand.

Below, CNBC Select reviews the four tips you should consider when providing your credit card number over the phone.

Our 4 tips for giving your credit card over the phone

There's a reason why businesses often add on a convenience fee to your purchase when you make it over the phone. For them, there's higher risk that the consumer on the other end is a fraudster using a stolen credit card, and it's harder to verify your identity when you are face-to-face at the cashier checkout.

But as the consumer, you should have ways to protect yourself as well. Here are some things to consider before and after you give your credit card number over the phone.

  1. Unless you initiated the phone call, never give out your credit card number: This may seem like common sense, but it can happen all too easily and quickly. No matter how legitimate the call may seem, you should verify who the caller is and, if you want, hang up and call that organization back to see if they did in fact call you.
  2. Find a private space to make your call: When you do make a call and are expecting to provide your credit card number over the phone, go to a private area where no one can overhear you. If you are in a public space and can't find a quiet area, wait it out or see if you can instead transact the purchase online. Check out CNBC Select's tips for safely using your credit card online here.
  3. Have the merchant confirm your purchase at the end of the call: Before hanging up, have the merchant on the other end confirm the amount of your purchase. When booking a reservation with your credit card over the phone, have the merchant read back to you the itinerary, such as when booking airfare or a hotel stay.
  4. Review the charges on your account immediately after: It's smart to habitually review your credit card charges, but even more so after you've given your credit card number over the phone. Make sure you look over your account to see your purchase was charged properly and that there are no unrecognizable transactions.

What to do if you see an unauthorized charge on your account

The first step you should take when you see an unfamiliar charge on your credit card account is to immediately call your card issuer so you aren't responsible for it. Credit card transactions that you make over the phone have the same protection as those you make online or in person at a store. The law limits cardholders' liability to $50 under the Fair Credit Billing Act (FCBA) for any unauthorized transactions on your account so you will want to make sure you report them.

Cardholders of the Alliant Cashback Visa® Signature Credit Card, rated our best cash-back credit card, receive Visa's $0 fraud liability guarantee. Likewise, the Blue Cash Preferred® Card from American Express, rated our best grocery rewards credit card, offers fraud protection on top of zero liability. Terms apply.

Many of the best credit cards offer security in times of unusually high concern like the current coronavirus pandemic. And currently the three maincredit bureaus— Experian, Equifax and TransUnion — are offeringfree weekly credit reportsto American consumers. You can access yours atAnnualCreditReport.comthrough April 2021.

Information about the Alliant Cashback Visa® Signature Credit Card has been collected independently by CNBC and has not been reviewed or provided by the issuer of the card prior to publication.

Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.

The 4 tips you need to hear before giving your credit card number over the phone (2024)

FAQs

The 4 tips you need to hear before giving your credit card number over the phone? ›

The four steps involved in a credit card transaction are authorization, authentication, batching, clearing and settlement, and funding. How to use a credit card for an online transaction? There are a few simple steps that you need to follow to do an online transaction using your credit card.

What are the 4 things to consider when looking for a credit card? ›

Here's a checklist of some things to look at when you choose a credit card:
  • Annual Percentage Rate (APR). This is the cost of borrowing on the card, if you don't pay the whole balance off each month. ...
  • minimum repayment. ...
  • annual fee. ...
  • charges. ...
  • introductory interest rates. ...
  • loyalty points or rewards. ...
  • cash back.

What are the 4 steps of credit card processing? ›

The four steps involved in a credit card transaction are authorization, authentication, batching, clearing and settlement, and funding. How to use a credit card for an online transaction? There are a few simple steps that you need to follow to do an online transaction using your credit card.

What rule should you follow about giving your credit card number out over the phone? ›

Credit card transactions that you make over the phone have the same protection as those you make online or in person at a store. The law limits cardholders' liability to $50 under the Fair Credit Billing Act (FCBA) for any unauthorized transactions on your account so you will want to make sure you report them.

What is the 2 3 4 rule for credit cards? ›

According to cardholder reports, Bank of America uses a 2/3/4 rule: You can only be approved for two new cards within a 30-day period, three cards within a 12-month period and four cards within a 24-month period.

What are the 4 C's of credit are? ›

Character, capital, capacity, and collateral – purpose isn't tied entirely to any one of the four Cs of credit worthiness. If your business is lacking in one of the Cs, it doesn't mean it has a weak purpose, and vice versa.

What are 3 or 4 ways to avoid credit card trouble? ›

How to avoid credit card debt
  • Pay as much as you can toward your debt. When it comes to avoiding credit card debt, your top priority is generally to pay off as much of your balance as possible each month. ...
  • Track your spending. ...
  • Save for emergencies. ...
  • Keep an eye on your credit scores.

What is the first 4 of a credit card? ›

What do the first four digits of a credit card mean? The first four digits are part of the BIN or IIN, a six-digit number that identifies the card issuer. These numbers contain valuable information about a credit card. The first digit of a credit card specifies the card's payment network and industry.

What are the 5 steps of credit? ›

Called the five Cs of credit, they include capacity, capital, conditions, character, and collateral. There is no regulatory standard that requires the use of the five Cs of credit, but the majority of lenders review most of this information prior to allowing a borrower to take on debt.

What are the 3 steps in credit card management? ›

What are the 3 Steps in Credit Card Processing?
  • Step 1: Payment Authorization. The first step to cc processing is payment authorization. ...
  • Step 2: Payment Authentication. The payment authentication stage for small businesses is the second credit card processing stage. ...
  • Step 3: Clearing.
Jul 12, 2022

Should you ever give your CVV? ›

As with online transactions, it's usually safe to do this — just make sure that no one overhears the details you give out (so avoid public places when doing this). But you should never provide the details of your CVV when making a purchase in-person.

Should I give my CVV over the phone? ›

If you want to minimise risk, it's best to avoid giving card details over the phone if you can. Providing your card details via a website still has risks, but at least it removes the human element.

What is the safest way to give the credit card number? ›

If you need to send credit card information to someone, you should do so using a secure method such as a secure file sharing service or encrypted email.

What is the 5/24 rule? ›

What is the 5/24 rule? Many card issuers have criteria for who can qualify for new accounts, but Chase is perhaps the most strict. Chase's 5/24 rule means that you can't be approved for most Chase cards if you've opened five or more personal credit cards (from any card issuer) within the past 24 months.

What is the 15 3 payment trick? ›

The Takeaway. The 15/3 credit card payment rule is a strategy that involves making two payments each month to your credit card company. You make one payment 15 days before your statement is due and another payment three days before the due date.

What is the golden rule of credit cards? ›

The golden rule of credit card use is to pay your balances in full each month. “My best advice is to use a credit card like a debit card — paying in full to avoid interest but taking advantage of credit cards' superior rewards programs and buyer protections,” says Rossman.

What 5 things do you need to apply for a credit card? ›

When applying for a credit card, you'll need to fill out personal information that credit card companies use to check your creditworthiness, including:
  • Full name.
  • Social Security number.
  • Birth date.
  • Address (and how long you've lived there)
  • Annual income.
  • Current employer (and how long you've worked there)
Jun 6, 2023

What is the most important factor when looking for a credit card? ›

APR/Interest Rate: One of the most important things to consider is the interest rate, or APR, of the credit card. This is the amount of interest you'll be charged on any unpaid balance. While it's ideal to pay off your credit card balance in full each month, sometimes that's not possible.

What are the 3 C's that determine if you qualify for a credit card? ›

For example, when it comes to actually applying for credit, the “three C's” of credit – capital, capacity, and character – are crucial.

What factors should be evaluated when selecting a credit card? ›

Keep these six factors in mind when you're choosing a new credit card.
  • Credit Score Requirements. ...
  • How You Plan to Use the Card. ...
  • Fees. ...
  • Annual Percentage Rates (APRs) ...
  • Rewards. ...
  • Credit Limit.
Apr 28, 2023

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