Switching and Multihoming Costs (2024)

Switching and Multihoming Costs (1)

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Switching costsdescribe how difficult or expensive it is for a user to switch from one product to another.

Multihoming costsexplain how easy or likely it is to use multiple competing networks simultaneously.

In general, the higher the switching and multihoming costs, the more defensible a network typically becomes.

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Switching and Multihoming Costs (2)

The Identity Layer

But what if the end of the stack isn’t an interface? What if the lowest possible layer in the stack is actually the user itself?

Identity is a crucial component of almost every single layer in the stack. Every network is just a collection of nodes and if you want to build c...

Types of Network Effect

There are several types of network effect that should be properly understood:

  • Direct network effects: they occur when the number of users has a direct impact on the value of a product.
  • Indirect network effects: they occur in two-sided (or multi...

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The Power of the Network Effect

A good part of the most successful companies leverage the power of the network effect as their competitive advantage.

Network effects occur when the value of a product or service is subject to the number of users. A positive network effect ...

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What Differentiates the World's Most Successful Companies?

The world’s most successful companies all exhibit some form of structural competitive advantage: A defensibility mechanism that protects their margins and profits from competitors over long periods of time.

Switching and Multihoming Costs (3)

The Vertical Stack

If you want to understand the power dynamics between different platforms, aggregators and other players in a tech ecosystem, it’s better to look at them as avertical stack with different layers.

On each layer of the stack, companies are trying to create value and to captur...

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Atom-based Network Effect Businesses

Telephone and railroads companies are more defensible than companies such as Facebook and Google because their business mainly relies on atomsinstead of bits.

In contrast to bits, atoms have marginal costs. You can copy and paste a piece...

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What Companies Do?

As a result of the vertical stack, companies are trying to:

  1. Create layers on top of their business (everyone wants to be a platform)
  2. Move down the stack to get closer to thebase layer(to increase defensibility)

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Switching and Multihoming Costs (4)

The Base Layer

The base layer is the final interface between the stack and the end user – which is typically an operating system tied to a piece of hardware.

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The Idea of Value Chains

Value chains are horizontal visualizations of all the value-adding business activities involved in creating a product or service from start to finish.

Value chains are great to analyze traditional businesses and industries but they are not a very us...

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Switching and Multihoming Costs (2024)
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