Successful Business Model of Reliance Jio | IIDE (2024)

It is the largest mobile network centre in India. It is the third-largest telecom operator in India with 42.62 crore subscribers. Its net income for the financial year 2020 was 12,537 crores. Thus this makes us keen to know the business model of Reliance Jio.

In this blog, we have discussed the business model of Reliance Jio in detail which includes its price strategy, product segmentation, competitor analysis, etc. But before we start with its business model let us know about Reliance Jio as a company.

Quick Links hide

About Reliance Jio

Competitors of Reliance Jio

Social Media Campaigns of Reliance Jio

Conclusion

About Reliance Jio

Successful Business Model of Reliance Jio | IIDE (1)

It was first started in the year 2007. Its headquarter is located in Mumbai Maharashtra India. Reliance Jio has a national Network which is LTE which covers all 22 Telecom circles. Jio offers a 4G network it also provides LTE voice-overs to provide voice service.

The Reliance business model is run and owned by Mukesh Ambani. The Jio business model is specified that giving free services to the customers will benefit them with more money as compared to the current other networks as charge prices, Jio provides free voice calls to customers.

Reliance Jio was founded in the year 2007 by Mukesh Ambani.It was made publicly available on 5th September 2016 throughout the world.

Let us now see the business model of Reliance Jio step by step.

BUSINESS MODEL OF RELIANCE JIO

The business model is used to determine a company’s plan for generating revenue. It determines the products or services the business plans to sell, its identified target market, and any anticipated expenses.

Reliance Jio used a loss-leading strategy which means it sold its products or services at a price lower than the actual price in the market. Reliance Jio initially started giving its users free of cost data and voice calls for a long period of time which helped them gain a large customer base and a higher market share.

Then later after the free data offer was over it started providing its customers with cheaper recharges which helped them to retain their customers.

Let us now see its business model by starting with its pricing strategy.

1. Price Strategy of Reliance Jio

Jio has adapted the best pricing strategy in the market. Jio modifies its pricing strategies every now and then to provide its customers with the best prices in the market. It provides its customers with the cheapest possible prices for its products and services in the market. This helps them to provide the best offers for their customers.

2. Promotion strategies of Reliance Jio

At a time when it comes to making constructive brand awareness, Reliance Jio has taken on a little bit of a hostile marketing strategy on radio, television, magazines, newspapers, and various social media platforms like YouTube, Twitter, Facebook. This marketing is also used by film industry celebrities, it helps them in doing acting in advertisem*nts and joining their brand to work with them.

Let us now see the product and service segmentation of Reliance Jio.

3. Product and service segmentation of Reliance Jio

Services

  • JioPages – a web browser for Android devices
  • JioChat – instant messaging app
  • JioCinema – online HD movie library
  • JioCloud – cloud-based backup services
  • JioHealth health-related services app
  • JioNews – Platform which provides the latest news
  • JioMeet – video-conferencing platform
  • JioMoney – online transaction app
  • JioSaavn – app for music streaming in English and Indian languages
  • JioSecurity – security app
  • JioTV – TV Channels streaming service
  • JioVoice – VoLTE phone simulator
  • MyJio – manage Jio account and digital services associated with it

Products

  • Mobile broadband – Its 4G broadband services started all over India in 2016. It offers vice services, instant messaging, and streaming movies.
  • JioFiber – In 2018 it started testing new triple play fiber to the homer services which was known as Jio GigaFiber, which provide an internet speed ranging from 100 – 1,000 Mbit/s. It launched its services officially in the year 2019 as JioFiber for its third anniversary.
  • JioPhone Next – On 24 June 2021, Mukesh Ambani announced the launch of JioPhone Next. It is a fully-featured Android smartphone co-developed with Google as part of its long-term partnership. The budget smartphone will be launched in India on 10 September 2021.

Let us now see the competitors of reliance Jio.

Competitors of Reliance Jio

Successful Business Model of Reliance Jio | IIDE (2)

Firstly, before Jio was launched there were more than 10 telecom companies, but when Jio entered the industry everything got changed. Jio with its special features and less-price cleaned away most of the telecom companies .companies which swept out are Aircel, MTS, and many more as their price range was high as compared to Jio. Now, there are company likes Vi, Airtel which are the main competitors in the market for Jio.

Let us now see the social media campaigns of reliance Jio.

Social Media Campaigns of Reliance Jio

Successful Business Model of Reliance Jio | IIDE (3)

The centre of attraction in the last few years has been the Reliance company. As it innovates advertisem*nt campaigns. these campaigns run all over electronic media and swings everyone’s interest to Jio’s brilliant incentives and less prices. Let’s have a glance at some of the best campaigns.

  • Digital India, Home Delivered:

Reliance Jio brought up an amazing campaign of giving charge-free home-delivery of SIM Cards to the customers. Customers had no struggle to visit any store to get the SIM Card. With this helpfulness, Jio has crossed 26 million in just 20weeks.

Overall, this campaign has been the biggest hit for Reliance Jio

  • Jio Cricket Play-Along:

In India, cricket is one of the famous games. Jio recognizes the distance of the people who invested in financing groups in the IPL. The people who have an interest and craze for cricket Jio help the people who are cricket lovers to respond to the result of every ball player and get prizes

Lastly, we would recommend you watch this detailed video to discover various things you didn’t know about your telecom operator- Reliance Jio📲

With this, we come to the end of the Business Model of Reliance Jio. Let’s conclude this case study in the upcoming section.

Conclusion

On the study of the business model of Reliance Jio, we have seen that the company has implemented its business model in the best possible way and has captured most of the market share of the telecom industry. It provided its customers with the lowest prices in the market for its products and services creating a loyal customer base. It has a wide range of products and services in the market like myjio app, jiomovies, jiocinema, jionews, etc.With their free data services provided in the market at its initial stage most of its competitors couldn’t survive in the market. The existing main competitors for jio in the market are Airtel and Vi.

If you are still interested in knowing more about Reliance Jio you should read our blog on the Marketing strategy of Reliance Jio. Wasn’t it interesting to know the business model of Reliance Jio? Learn how to grow your business using digital marketing, check out our website for more information.

You can also check out Free Digital Marketing Masterclass by IIDE to understand what digital marketing is all about. If you are interested in digital marketing and wish to be in touch with our academic counsellors then connect with them at admissions@iide.co for a free counselling session.

Hope you liked this case study and found it informative and insightful!Do share your thoughts about the case study in the comments below and do let us know if we have missed anything.

Successful Business Model of Reliance Jio | IIDE (2024)

FAQs

What is the success strategy of Reliance Jio? ›

Reliance Jio used a loss-leading strategy which means it sold its products or services at a price lower than the actual price in the market. Reliance Jio initially started giving its users free of cost data and voice calls for a long period of time which helped them gain a large customer base and a higher market share.

What is the business model of Jio money? ›

Reliance Jio generates its money from two major options- Charging extra per unit and selling more units. And as compared to other telecom companies, Jio sells way more of its units to generate more money. For those who refer to Jio as a cheap telecom service provider, they are talking about its per-unit cost.

Which are the key factors in the success of brand Jio? ›

A fundamental reason for the success of Reliance Jio has been their regular strategy of thinking big and delivering something that neither customers nor even competitors can ever imagine. This power of thinking big often go unnoticed but is fairly perceptible behind the success of all their launches.

Which strategy is used by Reliance Jio to penetrate in the market? ›

Business Strategy of Reliance Jio

The use of the AARRR strategy to penetrate the market adds huge growth to the company.

What was the key to success Dhirubhai Ambani? ›

Ambani began a business trading in spices in the late 1950s, calling his nascent venture Reliance Commercial Corporation. He soon expanded into other commodities, following a strategy of offering higher-quality products and accepting smaller profits than his competitors. His business grew quickly.

What is Reliance strategy for future? ›

Reliance aims to start production of battery packs by 2023 and scale it up to a fully integrated 5 GWh per annum cell-to-pack manufacturing facility by 2024, to be scaled up to 50 GWh annual capacity by 2027. Reliance Industries aims to be net carbon zero by 2035.

Which pricing strategy is Jio an example of? ›

Penetration pricing strategy is a marketing strategy wherein a new product or service is introduced at a relatively low price to attract new customers. For example, Reliance JIO entered the Indian telecom industry with a penetration price approach.

What is the marketing strategy of Reliance industry? ›

Reliance Industries' marketing strategy focuses on implementing aggressive marketing tactics for its telecom subsidiary, Reliance Jio and retail subsidiary, Reliance Retail as they are Business to Consumer (B2C) businesses.

What is the profitability of Reliance Jio? ›

The operating margin of the reviewed quarter rose 50 basis points y-o-y to 26.6 per cent. Net profit margin during the quarter was 17.1 per cent against 15.9 per cent in the year-ago quarter. The company's expenses were ₹16,839 crore during the reviewed quarter, against ₹14,655 crore in the year-ago period.

What factors make a product successful? ›

In other words, desirability, feasibility, viability, and ethicality have to be met. They truly are the cornerstones of product success, as the picture below illustrates. Let's look at the four success factors in more detail. Desirability is probably the most important factor.

What are the challenges faced by Reliance Jio? ›

Jio faced certain challenges like sharing of telecom spectrum, problems with other players related to Points of Interconnection, declining internet speed, number portability, etc.

What type of market structure is Reliance Jio? ›

This company operates in the Indian telecom market. It is not the only one providing services. Its main competitors are Idea-Vodafone and Bharti Airtel. This means that the market is an oligopoly.

What are the 4 P's of marketing in the case of Reliance Jio? ›

Marketing Strategy of Reliance Jio analyses the brand with the marketing mix framework whichcovers the 4Ps (Product, Price, Place, Promotion).

How Jio is an example of Red Ocean strategy? ›

Reliance Jio entered a red ocean market in telecommunication with strong, established players Airtel and Vodafone. Well-versed with the red ocean strategy meaning, they offered unique deals and generous internet packs that eventually made Jio a market leader.

What made Reliance successful? ›

Reliance's success was a result of the following traits: Strategic Partnerships: RIL partners with the world's major players to expand their capabilities. Disruptive Pricing: Jio and Reliance Retail entered the fray with affordable pricing that appealed to the Indian consumer.

What is the business lesson from Dhirubhai Ambani? ›

Ideas are no one's monopoly. If you're born poor it's not your fault but if you die poor it's your fault. If you work with determination and with perfection, success will follow. If you don't build your dream, someone else will hire you to help them build theirs.

How does Dhirubhai Ambani inspire you? ›

“If you don't build your dream, someone else will hire you to help them build theirs.” This Dhirubhai Ambani quote is so inspiring and motivational that it constantly forces us to get up and chase our dreams.

What are the six value of Reliance? ›

At Reliance, we believe that any business conduct can be Ethical only when it rests on the core values of Customer Value, Ownership Mindset, Respect, Integrity, One Team & Excellence.

What is the competitive advantage of Reliance? ›

Reliance's distribution network helps the company to gain a competitive advantage by reaching customers quickly and efficiently. Reliance Industries has a strong focus on sustainability and has implemented several initiatives to reduce its carbon footprint and promote sustainable development.

What does controls Reliance strategy mean? ›

Reliance on controls that is supported by sufficient and appropriate audit evidence allows the auditor to assess control risk at less than the maximum, which results in a lower assessed risk of material misstatement.

What are the 4 pricing strategies? ›

What are the 4 major pricing strategies? Value-based, competition-based, cost-plus, and dynamic pricing are all models that are used frequently, depending on the industry and business model in question.

What 3 strategies are used for pricing products? ›

3 Major Pricing Strategies: A Short Guide
  • Cost-Based Pricing.
  • Value-Based Pricing.
  • Competition-Based Pricing.
Sep 19, 2017

What is the best pricing strategy to use? ›

Value pricing

Value pricing is perhaps the most important pricing strategy of all. This takes into account how beneficial, high-quality, and important your customers believe your products or services to be.

What is the most successful marketing strategy? ›

Most effective marketing strategy: Content marketing

If you are looking for the overall most effective marketing strategy for small business, content marketing is the winner.

What is the strategy of Reliance Smart? ›

Under the new strategy, the Reliance Smart format will be 8,000 to 30,000 sq. ft and will offer all items below MRP. Offers will be available round the year and discounts will be 2-50% across categories. The company wants to communicate—more you buy, more you save.

What are the 5 main marketing strategies? ›

The 5 P's of marketing – Product, Price, Promotion, Place, and People – are a framework that helps guide marketing strategies and keep marketers focused on the right things.

How did Jio and Ril raise billions? ›

Last year, Jio obtained a $750 million five-year new-money club loan for capital expenditure. Reliance Industries Ltd's (RIL) last syndicated offshore borrowing was a $1.45 billion dual-currency financing completed in 2020, comprising a $1.1 billion 3.5-year piece and 38.45 billion yen five-year portion.

What is the profit of Jio platforms Limited? ›

For the year 2022-23, the company reported a net profit of ₹18,207 crore, up nearly 23 per cent from year ago while revenue was 18 per cent higher at ₹90,786 crore.

What is the profit estimate of Reliance? ›

According to an average estimate by Bloomberg, Reliance net profit was seen at ₹16,037 crore and the revenue was pegged at ₹1.75 lakh crore.

What are the 4 main elements of successful branding? ›

A strong brand requires a strong brand identity, brand image, brand culture, and brand personality. Implementing a successful brand strategy that develops all four of these components increases brand trust, loyalty, and awareness.

What are 3 important aspects of a successful brand? ›

Consider these three core elements:
  • Vision statement—What do you want to achieve? What are your core values? ...
  • Value proposition—What value does your organization provide to customers that no one else can? ...
  • Positioning statement—How do you want to be perceived in the marketplace?

What are 5 important factors for success in business? ›

The five critical success factors are strategic focus, people, operations, marketing, and finances. How to find success factors? The first step in finding and identifying success factors is understanding the overall objective of a project and the processes required to achieve it.

How do you know if a product is successful? ›

How to measure product success
  1. Assess lead management metrics. ...
  2. Evaluate product technical performance metrics. ...
  3. Calculate product business performance metrics. ...
  4. Determine product usage and engagement metrics. ...
  5. Measure cross-selling and up-selling metrics. ...
  6. Review marketing ROI metrics. ...
  7. Research customer ROI metrics.
Jun 24, 2022

What are the six leading success factors? ›

“six success factors” — focused, directed, nurtured, engaged, connected, and valued (see sidebar, Six Success Factors Defined).

What is the #1 factor to success? ›

Attitude - The #1 Factor in Achieving Success.

Why is Jio working slow? ›

A phone automatically switches between bands according to the strength of the signal at a certain location, which explains why Reliance Jio shifts from good speed at certain areas to poor at others. So to get better Jio speed, you need to control the LTE band.

Why is Reliance underperforming? ›

Simply because previously there used to be two or three players, strong margins were possible and that made others get in and now margins are going to come down dramatically with competition coming. A combination of general uncertainty and holding company discount is the number one factor.

What are the weakness of reliance? ›

Weakness of Reliance Fresh

The following are the shortcomings identified in the Reliance Retail SWOT Analysis: Inadequate Financial and Technical Resources – Because of a lack of technical and financial resources, the company has been unable to expand its services both locally and internationally.

Who is Jio money owned by? ›

Jio Payments Bank is an Indian payments bank, which started operating in 2018 and is a subsidiary of Jio Platforms, which is owned by Reliance Industries. Reliance Industries was granted an in-principle approval by the Reserve Bank of India (RBI) to establish a new payments bank under the Banking Regulation Act, 1949.

What is all about Jio money? ›

JioMoney was started as a joint venture between the Reliance Industries and State Bank of India, with a stake ratio of 70:30. Reliance Industries received a license to run payments bank from the Reserve Bank of India (RBI) as per Section 22(1) of the Banking Regulation Act of 1949.

How did the Ambanis make their money? ›

Reliance Industries has diversified its business interests, including oil refineries, oil and gas exploration, retail, and telecommunications. All these strategic investments have made Ambani one of the richest people in the world.

Is Jio money a payment bank? ›

Everyday banking, payments and financial services. Simplifying digital payments, banking and financial inclusion for every Indian. You can make recharges, pay bills, transfer money and much more from your Jio Payments Bank account through your MyJio App or by visiting a Jio Payments Bank outlet nearest to you.

Top Articles
Latest Posts
Article information

Author: Rueben Jacobs

Last Updated:

Views: 5709

Rating: 4.7 / 5 (57 voted)

Reviews: 80% of readers found this page helpful

Author information

Name: Rueben Jacobs

Birthday: 1999-03-14

Address: 951 Caterina Walk, Schambergerside, CA 67667-0896

Phone: +6881806848632

Job: Internal Education Planner

Hobby: Candle making, Cabaret, Poi, Gambling, Rock climbing, Wood carving, Computer programming

Introduction: My name is Rueben Jacobs, I am a cooperative, beautiful, kind, comfortable, glamorous, open, magnificent person who loves writing and wants to share my knowledge and understanding with you.