SiriusXM class action claims company placed unsolicited telemarketing calls (2024)

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SiriusXM class action claims company placed unsolicited telemarketing calls (2)

Update:

  • SiriusXM has been hit with another class action lawsuit alleging violations of the Telephone Consumer Protection Act (TCPA), three years after the company agreed to a class action settlement worth $32.4 million arising from claims that the satellite radio service violated the TCPA.
  • In a complaint filed Feb. 15 in an Illinois federal court, plaintiffs Julie Campbell, Keith Sadauskas, Diana Bickford and Kerrie Mulholland say they’ve never paid for the radio service but bought vehicles equipped for it. They say the company obtained their contact information through their respective car dealerships and that telemarketing calls have continued “unabated.”
  • However, SiriusXM slammed the lawsuit, saying that while it is a new complaint with new plaintiffs, the case brings the same claims that it already settled with the same lawyers. It said that settlement also included changes to Sirius’ business practices that plaintiffs’ lawyers at the time called “meaningful.”

SiriusXM calls class action lawsuit overview:

  • Who: Julie Campbell, Keith Sadauskas, Diana Bickford and Kerrie Mulholland have filed a class action lawsuit against SiriusXM Radio Inc.
  • Why: Campbell, Sadauskas, Bickford and Mulholland claim SiriusXM broke the law by sending unsolicited telemarketing calls to car owners, including to those with phone numbers listed on the National Do Not Call Registry.
  • Where: The class action lawsuit was filed in Illinois federal court.

(Dec. 2, 2022)

SiriusXM has for years been placing unlawful and unsolicited telemarketing calls urging car owners — including those with numbers on the National Do Not Call Registry — to sign up for its satellite radio service, a new class action lawsuit alleges.

Plaintiffs Julie Campbell, Keith Sadauskas, Diane Bickford and Kerrie Mulholland claim Sirius XM has been making the telemarketing calls in violation of the Telephone Consumer Protection Act (TCPA).

Campbell, Sadauskas, Bickford and Mulholland argue SiriusXM is “well aware” that it is engaging in unlawful conduct with the telemarketing calls, having reached two settlement agreements in the past decade worth over $60 million.

Further, Campbell, Sadauskas, Bickford and Mulholland claim hundreds of consumers have contacted the Federal Trade Commission about having received unsolicited telemarketing calls from SiriusXM.

“Even with all these complaints and the millions spent, Sirius XM has continued its illegal calls unabated,” the class action states.

SiriusXM accused of violating laws from several states in the U.S.

Campbell, Sadauskas, Bickford and Mulholland want to represent several classes, including nationwide classes of consumers with telephone numbers on the National Do Not Call Registry and those who registered their numbers with SiriusXM’s company-specific Do Not Call Registry.

The group also want to represent subclasses of consumers from Illinois, Washington, and North Carolina who registered their telephone numbers with SiriusXM’s company-specific Do-Not-Call Registry.

In addition to allegedly violating the TCPA, SiriusXM is accused of violating the Illinois Telephone Solicitations Act, the North Carolina Telemarketing Lawand the Washington Do Not Call Statute.

Plaintiffs are demanding a jury trial and requesting injunctive relief along with an award of statutory damages for themselves and all class members.

A similar class action lawsuit was filed against SiriusXM last month by an individual arguing the company broke the law by using an auto-dialer to send “annoying” and “unsolicited” sales calls to consumers in Florida.

Have you received an unsolicited telemarketing call from SiriusXM? Let us know in the comments!

The plaintiffs are represented by Laura M. Carroll and Mason A. Barney of Siri & Glimstad LLP, Daniel M. Hutchinson of Lieff Cabraser Heimann & Bernstein LLP, Jarrett L. Ellzey of Ellzey & Associates PLLC, and Carl R. Draper of Feldman Wasser.

The SiriusXM calls class action lawsuit is Campbell, et al. v. SiriusXM Radio Inc., Case No. 2:22-cv-02261, in the U.S. District Court for the Central District of Illinois.

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  1. Simon Blyth says:

    I bought a new car in 2013. It came with free Sirius service for the first 12 months, after which time it stopped working. I didn’t think any more of it until by accident a couple of years later I realized what the strange charge on my credit card. After a lot of waiting I was put through to someone who said they would cancel it. Forgot about it again until 2019, then the same thing happened again. Same process, same pain. And now, guess what? Same again. I just cancelled it but this time got a proper confirmation #. But I’m done with these guys. They turned off the service, so it’s not even like I knew I was supposed to be getting it. I would be happy to join a suit.

    Reply

  2. Lisa Miller says:

    How about a class action suit for them charging people who never ordered the service. Second occurrence of them just charging me for something I don’t even have. No idea how they got my information as I no longer have the new car or trial. Cancelled multiple times but theu just start again. Guess I need to cancel that bank account.

    Reply

  3. Michael Smallwood says:

    add me to the list, had Sirius for 3 years sold the ruck they won’t turn it off and keeps trying to charge my card

    Reply

  4. Terri Hanson says:

    Please add me – I called Sirius today to cancel my service and they had an automated message that wanted to add a “premium plan” – saying it was 14.99 per month – and by the time they added the US Music Royalty fees and taxes, it was $18.46. I said NO loudly and clearly each time it asked and they STILL put the plan through and charged my card. Could NOT get a live person on the phone. Went to Live Chat online and took over an HOUR to get it corrected and they saifd it would take 3-5 days to process the credit. Can you say ILLEGAL!

    Reply

  5. Michael Sadonsky says:

    I to have them calling me multiple times a day. I block that number and they use a different one. I do not have or renewed the subscription after the free trial ended. They don’t get the hint. Add me to the list

    Reply

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39 thoughts onSiriusXM class action claims company placed unsolicited telemarketing calls

  1. Simon Blyth says:

    I bought a new car in 2013. It came with free Sirius service for the first 12 months, after which time it stopped working. I didn’t think any more of it until by accident a couple of years later I realized what the strange charge on my credit card. After a lot of waiting I was put through to someone who said they would cancel it. Forgot about it again until 2019, then the same thing happened again. Same process, same pain. And now, guess what? Same again. I just cancelled it but this time got a proper confirmation #. But I’m done with these guys. They turned off the service, so it’s not even like I knew I was supposed to be getting it. I would be happy to join a suit.

    Reply

  2. Lisa Miller says:

    How about a class action suit for them charging people who never ordered the service. Second occurrence of them just charging me for something I don’t even have. No idea how they got my information as I no longer have the new car or trial. Cancelled multiple times but theu just start again. Guess I need to cancel that bank account.

    Reply

  3. Michael Smallwood says:

    add me to the list, had Sirius for 3 years sold the ruck they won’t turn it off and keeps trying to charge my card

    Reply

  4. Terri Hanson says:

    Please add me – I called Sirius today to cancel my service and they had an automated message that wanted to add a “premium plan” – saying it was 14.99 per month – and by the time they added the US Music Royalty fees and taxes, it was $18.46. I said NO loudly and clearly each time it asked and they STILL put the plan through and charged my card. Could NOT get a live person on the phone. Went to Live Chat online and took over an HOUR to get it corrected and they saifd it would take 3-5 days to process the credit. Can you say ILLEGAL!

    Reply

  5. Michael Sadonsky says:

    I to have them calling me multiple times a day. I block that number and they use a different one. I do not have or renewed the subscription after the free trial ended. They don’t get the hint. Add me to the list

    Reply

Leave a Reply

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The article you provided discusses a class action lawsuit against SiriusXM Radio Inc. over alleged violations of the Telephone Consumer Protection Act (TCPA) due to unsolicited telemarketing calls to car owners, including those on the National Do Not Call Registry. Here's an overview of the concepts involved:

  1. Class Action Lawsuit: A legal action brought by a group of people with similar grievances against a defendant. In this case, individuals like Julie Campbell, Keith Sadauskas, Diana Bickford, and Kerrie Mulholland are the plaintiffs alleging SiriusXM's illegal telemarketing practices.

  2. Telephone Consumer Protection Act (TCPA): A federal law that restricts telemarketing and the use of automated phone equipment. The plaintiffs claim SiriusXM violated this law by making unsolicited telemarketing calls.

  3. National Do Not Call Registry: A list that consumers can join to opt out of telemarketing calls. SiriusXM allegedly made calls to individuals listed on this registry, which is against the law.

  4. Violation of State Laws: The lawsuit alleges SiriusXM violated specific state laws related to telemarketing, such as the Illinois Telephone Solicitations Act, North Carolina Telemarketing Law, and Washington Do Not Call Statute.

  5. Plaintiffs' Claims: The plaintiffs seek to represent classes of consumers affected by SiriusXM's telemarketing practices. They demand injunctive relief, statutory damages, and represent consumers from various states and registries.

  6. Legal Representation: The plaintiffs are represented by legal firms like Siri & Glimstad LLP, Lieff Cabraser Heimann & Bernstein LLP, Ellzey & Associates PLLC, and Feldman Wasser.

  7. Consumer Complaints: Testimonials from individuals affected by SiriusXM's alleged practices, citing instances of unauthorized charges, difficulty in canceling services, and continued unwanted calls.

  8. Previous Settlements: Mention of previous settlements (worth over $60 million) related to similar claims against SiriusXM, suggesting a pattern of alleged illegal conduct.

This case exemplifies how companies face legal action for alleged violations of consumer protection laws, particularly in the realm of telemarketing practices. The accumulation of complaints, previous settlements, and alleged breaches of federal and state regulations forms the basis of this ongoing lawsuit.

SiriusXM class action claims company placed unsolicited telemarketing calls (2024)

FAQs

What is the class action lawsuit against Sirius XM Radio? ›

NEW YORK, Aug 24 (Reuters) - A federal judge granted final approval to Sirius XM Radio Inc's settlement of a class-action lawsuit accusing the satellite radio company of abusing its monopoly power by illegally raising prices for subscribers.

Why am I getting calls from SiriusXM? ›

If you are a subscriber to SiriusXM or to a service Powered by SiriusXM, or if you have a business relationship with us created by the purchase or lease of an automotive vehicle which came with a complimentary trial period of SiriusXM services, or services Powered by SiriusXM, you may be contacted by SiriusXM even ...

What is Sirius ex M? ›

Sirius XM Holdings Inc. is an American broadcasting corporation headquartered in Midtown Manhattan, New York City, that provides satellite radio and online radio services operating in the United States.

Does SiriusXM send emails? ›

NOTE: SiriusXM does not send both email and direct mail notifications. Customers will receive an email notification OR a direct mail notification. Online Account Center is available for accounts purchased directly with SiriusXM over the phone or directly from siriusxm.com.

Is the SiriusXM lawsuit legit? ›

A federal judge this week approved a $25.5 million class action settlement against Sirius XM Radio, to resolve claims over millions of dollars in royalties for broadcasting songs recorded before 1972, and said the final settlement could rise to $73 million.

Is the SiriusXM lawsuit real? ›

December 20, 2023. NEW YORK – New York Attorney General Letitia James today sued SiriusXM Radio, Inc. (SiriusXM) for trapping consumers in subscriptions and maintaining deliberately long and burdensome cancellation processes.

How do I report spam to SiriusXM? ›

What should I do if I get a suspicious email or text? If you are unsure or if you suspect an email or text message you received is malicious: Don't click any links, don't open any attachments, or don't reply to the message. Forward any emails directly to reportphishing@siriusxm.com.

Does XM radio call you? ›

You may be contacted by us (or on our behalf) via mail, email, phone, or other means. Log in to your online account or visit to manage your contact preferences or call us at 1-877-447-0011. For information on our Do Not Call Policy visit siriusxm.com/do-not-call.

How do I get rid of SiriusXM? ›

The method you'll use to cancel a SiriusXM subscription depends on how you signed up. If you signed up for SiriusXM through the mobile app, you'll need to cancel using your phone. Otherwise, you'll need to contact SiriusXM's customer support team online or over the phone.

Does SiriusXM have a senior discount? ›

From there, it's up to you to ask for a discount when you're on the line with customer service. Does SiriusXM offer senior discounts? No, but it does offer a 25% off discount to not only active military, but veterans and their families. How much does SiriusXM cost?

What company owns SiriusXM? ›

The Liberty SiriusXM Group comprises our ownership in SiriusXM. We own approximately 83% of SiriusXM as of October 31, 2023, which operates two complementary audio entertainment businesses, SiriusXM and Pandora.

Is there a difference between Sirius and SiriusXM? ›

Sirius, XM, and SiriusXM refer to three different platforms, which refer to the technology your satellite radio was built upon and determine which subscription plans you can receive. For example: The Lynx and Edge radios are on the SiriusXM platform and receive SiriusXM plans.

Is it hard to cancel SiriusXM? ›

SiriusXM customers must speak to a live agent to cancel. This is already more labor-intensive than the way their contract began. According to the suit, Sirius instructs agents to refuse cancellation until they have taken the customer through a six-page script.

Is SiriusXM regulated by the FCC? ›

XM Satellite Radio Holdings, Inc. ("XM") and Sirius Satellite Radio, Inc. ("Sirius), pursuant to Section 310(d) of the Communications Act of 1934, have submitted a consolidated application for authority to transfer control of FCC radio licenses held by XM, Sirius and their subsidiaries, to a new combined company.

Can a car be tracked through Sirius radio? ›

Yes, if you have an active SiriusXM Guardian or Uconnect Access subscription. First contact the police to report your stolen vehicle and obtain a case number.

What is the SiriusXM hidden fee lawsuit? ›

In this putative class action, plaintiffs allege that defendant Sirius XM Radio Inc. (“Sirius XM”) promises its telephonic subscribers a particular monthly price, only to charge them an undisclosed 21.4% fee (the “U.S. Royalty Fee” or the “Fee”) on top of the agreed-upon price.

Is SiriusXM losing customers? ›

SiriusXM Lost 445,000 Self-Pay Subscribers in 2023 as It Shifts Resources to New Streaming Tier.

Can I get my money back from SiriusXM? ›

For subscriptions with renewal and billing periods longer than a month (e.g. quarterly, semi-annual or annual plans), we will gladly provide a prorated refund within thirty (30) days of your initial purchase and each renewal charge.

What happens when you cancel Sirius? ›

Once cancelled, your subscription will stop at the end of the current billing cycle. Important: If you don't cancel more than 24 hours before your renewal date, your subscription might renew. Uninstalling the SiriusXM app will not cancel your subscription.

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