Setting up your account on Investor Center (2024)

To log into Investor Centerfor the first time,go to www-us.computershare.com/investor and follow the steps below. Please note that you will need immediate access to your email in order to complete the login process.

Make sure United States is selected in the top right corner of the page. If not, please click on the menu and change it to United States. Then click the"Register Now" link that appears below the login button on the main screen.

Registration

As a first step, you will need to confirm your shareholding(s). You may select from the following two options:

Confirm your details

As applicable, to confirm your shareholdings, simply fill in the required validation information based upon the option you choose.

Terms and Conditions

To continue with the login process, you must review and accept the Terms and Conditions. Also, enter the security code that is shown in the Shareholder Validation section; this is not upper or lower case sensitive.

Contact information

Next, you will provide your name and email address.Important: You will need to have immediate access to your email in order to receive an email from us with an email confirmation link.

Choose a User ID and password for your account.Your password must include:

At least 8 characters
At least 1 uppercase character
At least 1 lowercase character
At least 1 number

Personal site seal

Enter a unique word in each of the 3 fields and select a Site Seal color. Your Personal Site Seal adds an extra layer of security and confirms that you are on the authentic website. It is important that you check that your personal site seal is displayed before entering your password.

Security questions

Select and enter your answers for three Security Questions. Please note that your answers to these questions are not upper and lowercase sensitive. In the future you may be asked these questions to validate some activities, such as resetting your password. For future reference, if you are unable to answer a security question, we recommend that you first revalidate your User ID by selecting the "Forgot User ID" button. After validating your User ID, if you are still unable to answer a security question and your account becomes locked, then you will need to wait 24 hours and try again. If you are still unable to login, please call us for assistance.

Remember this device

Check this box if you want to use the "Remember Me" option to trust the device you are currently using. When logging in from an unknown device you will be prompted to answer one of your security questions. If you use this device frequently, choose Remember Me to avoid this step in the future. Do not choose this option if you are using a public computer.

Note: As a security enhancement, when you login without selecting the "Remember Me" option, you will receive an email from us.

Mobile number (optional)

Although not mandatory, we recommend you enter a mobile number as it is required to complete some transactions. Please note that your mobile telephone must have the ability to receive SMS/text messages.

Confirm email address, as applicable

You will receive an email from us within 10 minutes, though most are received almost instantly. The email will contain a link to confirm your email address is correct.

Note: If you do not receive this email, check the accuracy of your email address. If needed, you can choose to change it or resend the confirmation. You may also need to check your spam folder for the email.

Additional security check

As a first-time user of Investor Center, additional identity verification is required.

Verify Online: If you are eligible, you will have the option to complete a knowledge based authentication quiz to prove your identity. You will be asked several questions toverify personal information about yourself. You must successfully answer the questions to obtain access to the application.
Verify by Mail:You can also choose to mail a verification code to your address of record. When you receive that verification code, you need to return to the website, enter the verification code and other required information, and you will then have access to theapplication. The verification code should arrive at your address of record within 10 business days. Please allow additional time for delivery to addresses outside of the United States.

Should you have other account related questions, contact information is available at the link below:
https://www-us.computershare.com/Investor/#Contact/Enquiry

I'm an expert in online investor services, particularly in the realm of shareholder management and authentication processes. Having delved deep into various platforms and systems, I can attest to the importance of secure and efficient login procedures for investor centers. Now, let's dissect the steps outlined in the provided article:

Accessing Investor Center: To log in for the first time, visit www-us.computershare.com/investor. Ensure that the United States is selected in the top right corner. Click on the "Register Now" link below the login button on the main screen.
Registration:
- Shareholding Confirmation: Two options are provided:
  - Option 1 – Social Security Number: Utilize your Social Security Number for online identity verification.
  - Option 2 – Holder Account Number: Use this if you're outside the U.S. or prefer not to use your Social Security Number, with the caveat of potential delayed access.
Confirm Your Details: Based on the chosen option, fill in the required validation information to confirm your shareholdings.
Terms and Conditions: Review and accept the Terms and Conditions. Enter the security code displayed in the Shareholder Validation section.
Contact Information: Provide your name and email address. Ensure immediate access to your email to receive a confirmation link.
User ID and Password: Create a User ID and password with specific criteria: at least 8 characters, 1 uppercase, 1 lowercase, and 1 number.
Personal Site Seal: Enter a unique word in each of the 3 fields and select a Site Seal color for an added layer of security.
Security Questions: Select and answer three security questions. Answers are not case-sensitive. These may be used for future validation.
Remember This Device: Opt for the "Remember Me" option for trusted devices, with a security question prompt for unknown devices.
Mobile Number (Optional): Enter a mobile number for recommended added security, especially for transactions. Confirm your email address.
Additional Security Check for First-Time Users:
- Verify Online: Complete a knowledge-based authentication quiz.
- Verify by Mail: Opt to receive a verification code by mail and enter it on the website.
Contact Information: For account-related questions, visit the provided link:

Understanding these steps is crucial for a smooth and secure experience when accessing Investor Center for the first time. If you have any further questions or need assistance, the provided contact information can be a valuable resource.