Sears Stops Selling Whirlpool Appliances, Ending 100-Year Relationship (2024)

Sears, once the place to purchase home appliances, will soon have a smaller inventory to offer the few customers it has left: After a nearly century-long relationship, Sears and Whirlpool have cut ties.
The Wall Street Journal reports that Sears has stopped selling Whirlpool products — including those from the Maytag, Jenn-Air and KitchenAid brands — after the manufacturer made pricing demands the beleaguered retailer wasn’t ready to accept.
While Sears has faced a range of credit issues in recent years — often taking loans from its CEO’s hedge fund to stay afloat — the disagreement that ended the retailer’s relationship with Whirlpool was about passing on costs to customers.
“Whirlpool has sought to use its dominant position in the marketplace to make demands that would have prohibited us from offering Whirlpool products to our members at a reasonable price,” a Sears internal memo stated, as reported by The Wall Street Journal.
According to the memo, Sears is working to deplete its current Whirlpool inventory.
The change has already started to take shape at the department store. For starters, Sears’ website no longer carries many of Whirlpool’s products.
For instance, a search of “Whirlpool” on the Sears’ main search menu continuously redirects to the appliance home page. However, a few Whirlpool products do appear when you search specifically in an appliance category. For example, by selecting refrigerators and then selecting Whirlpool in the brand section, you can see just two Whirlpool-branded fridges.
Sears Stops Selling Whirlpool Appliances, Ending 100-Year Relationship (1)
Additionally, a search of “Jenn-Air” on the company’s websites results in a marketplace — which includes products sold by third-parties — listing for refrigerator baskets, water filters, other small accessories, and a few appliances. However, toggling to “Sears only” results in no results.
Sears Stops Selling Whirlpool Appliances, Ending 100-Year Relationship (2)
The WSJ reports that Sears’ call center representatives have already begun pushing Sears’ own and other appliances, such as GE and Kenmore, noting that “We don’t carry any Whirlpool appliances anymore.”

The End Of A Long Story

Sears began selling Whirlpool appliances back in 1916, when the manufacturer first got into the washing machine business.
In 1921, Sears took a stake in Whirlpool, The WSJ reports. From there, the two companies enjoyed an entwined relationship, working on new products together.
Whirlpool eventually began making many of the products for Sears’ Kenmore brand, often adding new features to those appliances before its own Whirlpool brand, The WSJ notes, adding that Whirlpool will continue to make some parts for Kenmore appliances moving forward.

What’s The Impact?

It’s unclear how Sears’ decision to stop carrying Whirlpool will affect both company’s financials.
Whirlpool announced its third quarter earnings Tuesday, recording $5.4 billion in net sales, a 3% increase from the $5.2 billion it saw at the same time last year.
As for Sears, the retailer has been experiencing a prolonged death spiral for several years now. Just this month, Sears Holdings — parent company of both Sears and Kmart — disclosed in a Securities and Exchange Commission filing that it had borrowed another $100 million from its own Chairman and CEO Eddie Lampert’s ESL Investments company.
Another $100 million loan was waiting in the wings, to be possibly be taken out in the next few weeks.
The loan was just the recent made by ESL Investments. Lampert provided his flagging retailer with the $500 million line of credit in January.
Sears has also brought in much-needed cash off of its long-held house brands. Itunloaded the Craftsman tools brand on Black & Decker for $900 millionearlier this year. It’s nowselling Kenmore appliances through Amazon, and expanded the Kenmore and Die-Hard brands to coverTVsandcar tires, respectively.

Editor's Note: This article originally appeared on Consumerist.

Sears Stops Selling Whirlpool Appliances, Ending 100-Year Relationship (2024)

FAQs

Sears Stops Selling Whirlpool Appliances, Ending 100-Year Relationship? ›

The Wall Street Journal reports that Sears has stopped selling Whirlpool products — including those from the Maytag, Jenn-Air and KitchenAid brands — after the manufacturer made pricing demands the beleaguered retailer wasn't ready to accept.

Does Sears sell Whirlpool? ›

Sears cuts century-old ties with Whirlpool and will stop selling its appliances. Sears Holdings will no longer sell Whirlpool's products, which include Whirlpool's Maytag, KitchenAid and Jenn-Air subsidiaries, according to an internal Sears memo.

Are Kenmore and Whirlpool owned by the same company? ›

Dishwashers: Even though Whirlpool appliances are no longer sold at Sears stores, nearly all current Kenmore dishwashers are made by Whirlpool Corp., a partnership that's lasted for decades. Some older models and Kenmores sold in Canada were manufactured by Bosch and Samsung.

Why are Whirlpool appliances so hard to get? ›

As a result, demand for appliances skyrocketed while productivity remained stagnant during the period of quarantine. Due to health precautions, Whirlpool also faced a labor shortage, which was matched by a decline in dock and cargo workers. With fewer bodies to assemble appliances, production slowed down.

Did Whirlpool get bought out? ›

Nobody owns the Whirlpool Corporation, it is its own company outright and is listed on the Wall Street Exchange. However, the Whirlpool Corporation does own Maytag. Whirlpool purchased the entire Newton, Iowa company in 2006. The Whirlpool Corporation also purchased the Kitchen-Aid company, from Hobart, in 1986.

Do they still make Whirlpool? ›

In its domestic U.S. market, Whirlpool has eleven manufacturing facilities which employs about 15,000 workers.

Is Maytag now Whirlpool? ›

Yes, Whirlpool purchased Maytag in 2006. Despite the merger, the two brands are still entirely distinct. Some customers might not even be aware that they are owned by the same company, which is completely conceivable. The two brands differ in some ways, even though they fall under the same umbrella.

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