Responsible hosting in the Philippines - Airbnb Help Center (2024)

We’ve put together this article to help hosts on Airbnb become familiar with hosting responsibilities, and to provide a general overview of selected laws, regulations, and proposed best practices that may affect hosts. You’re required to follow our guidelines, like our Hosting Standards, and to make sure that you follow the laws and other rules that apply to your specific circ*mstances and locale, such as Nondiscrimination Standards.

We recommend that you do your own research and/or seek external legal or tax advice, as this article isn’t comprehensive, and doesn’t constitute legal or tax advice in the Philippines. Also, as we don’t update this article in real time, please check each source and local requirements to make sure that the information provided hasn’t recently changed.

Table of contents

  • Health and cleanliness
  • National taxes
  • Regulations and permissions
  • Safety
  • Courtesy
  • Insurance
  • Other hosting information

Health and cleanliness

Global information about Airbnb’s enhanced cleaning protocol can be found in general info about hosting places to stay.

In the context of the COVID-19 health crisis, the implementation of appropriate health and safety measures will be at the heart of the recovery of the tourism sector. Hosts need to follow the health and safety requirements for Airbnb stays.

Covid-19 related protocols and regulations

    The operation of accommodation and lodging establishments in the context of the COVID-19 health crisis is subject to various safety, health and precautionary measures, restrictions and regulations depending on the quarantine status of the particular locality of your listing.

    Generally, all accommodation and lodging establishments authorized to operate in areas under community quarantine must comply with the health and safety guidelines of the Department of Tourism, including, among others, the mandatory wearing of masks, face shields, contactless transactions, screening of guests, capacity limitations, the accomplishment of health declaration forms, and other reporting requirements. You can refer to the Department of Tourism website for more information on the applicable health and safety, cleaning and disinfection guidelines.

    The COVID-19 related measures of the Philippine Government change from time to time. Hence, we recommend that you regularly check the COVID-19 related measures from the official page of the Philippine Government, or consult the Department of Tourism or a local attorney regarding your obligations.

    Back to top

    National taxes

    Tax is a complex topic. Your own tax obligations can vary based on your particular circ*mstances, so we recommend that you research your obligations or consult a tax professional to get more specific information.

    In general, the money you earn as a host on Airbnb is considered taxable income which may be subject to different taxes like income tax, VAT or percentage tax.

    Income tax returns for the Philippines are due on a quarterly and annual basis. For individuals, income tax returns for the first three quarters are due on May 15 (1st Quarter), August 15 (2nd Quarter) and November 15 (3rd Quarter), while the annual income tax return is due on April 15. VAT and percentage tax are due monthly, which is usually the 20th day of the month following each month. Check with the Philippine Bureau of Internal Revenue to find out if you need to declare the amount you earn from hosting, which you can find in your host earnings summary. It’s also a good idea to find out if you’re eligible for other credits like tax reliefs and allowances.

    Disclosure obligations

    From time to time, Airbnb receives and responds to legal requests for information from government authorities including the Bureau of Internal Revenue (BIR), and we may share certain account information in accordance with our Privacy Policy, including personal data, in response to legal requests for information. The BIR may use and share that information in accordance with applicable law.

    Back to top

    Regulations and permissions

    It’s important to make sure you’re allowed to host on your property. Some examples of restrictions include contracts, laws, and community rules. Check with an attorney or local authority to learn more about regulations, restrictions, and obligations specific to your circ*mstances.

    You can use the general info in this article as a starting point to learn about hosting regulations and permissions.

    Accommodation establishment registration

    Hosting may fall within the definition of operating an “accommodation establishment” which includes, but is not limited tohotels, resorts, apartment hotels, tourist inns, motels, pension houses, private homes used forhomestay, ecolodges, serviced apartments, condotels, and bed and breakfast facilities.

    The Department of Tourism provides general information about the accommodation standards rules foraccreditation of accommodation establishments . You can manage your accommodation establishmentregistration, including activation, changes, and account closure on the Department of Tourism online accreditationportal. We have outlined a list of documents currently required by the Department of Tourism for theaccommodation establishment accreditation as follows:

    1. Letter of intent to operate, indicating whether operations will be for accommodation, food services, or both;
    2. Accomplished Application Form which need not be notarized;
    3. Accomplished Self-Assessment Form ;
    4. Valid Mayor’s or Business Permit ; and
    5. Sworn Statement of Undertaking

    Meanwhile, renewing establishments will need to submit almost the same documentary requirements, except the self-assessment form.

    You can review the Philippine Tourism Act and its Implementing Rules and Regulations, or contact the Department of Tourism or a local attorney to learn how these laws and regulations apply to you.

      The Department of Tourism also provides specific regulations on how private homes near tourist attractions, or “homestay”, may be used to provide accommodation for tourists.

      The Code on Sanitation of the Philippines sets rules for sanitation practices for accommodation establishments, hotels and other business establishments throughout the Philippines.

      There are also applicable requirements for persons with disabilities (PWDs) under the Magna Carta for Persons with Disability, as amended. This act imposes mandatory benefits and incentives, such as a 20% discount, in favor of PWDs. You can review the consolidated laws, rules and regulations relating to PWDs in the National Council on Disability Affairs’ website.

      National and local government regulations

        Depending on where you will be operating, there are a number of different regulations that might impact you as a host. Generally, hosts will have to obtain a business registration with the national government, either through the Department of Trade and Industry or Securities and Exchange Commission. Locally, depending on the province, city or municipality that you will be operating in, you may also be required to obtain the following permits from your local government unit:

        • Mayor’s permit
        • Barangay clearance
        • Occupancy permit
        • Sanitary permit
        • Fire safety insurance certificate, building, plumbing and electrical permits, zoning approval and locational clearance, etc., as the case may be

        You may contact or check the relevant websites of the local government unit concerned, or contact a local attorney, to learn more how these requirements apply to you.

        Violations

          Hosts aren’t allowed to engage in any activity that violates the laws and regulations of the Philippines. Airbnb isn’t responsible if a host violates any laws. If you have any questions about how these laws and regulations apply, contact your local government agency, or ask a local attorney for advice.

          Contractual agreements and permits

            Sometimes leases, contracts, building regulations, and community rules have restrictions against subletting or hosting. Review any contracts you’ve signed or contact your landlord, community council, or other authority.

            You might be able to add an addendum to your lease or contract that can provide clarity about concerns, responsibilities, and liabilities for all parties.

            Mortgage restrictions

              If your property has a mortgage (or any form of loan), check with the lender to make sure that there aren’t restrictions against subletting or hosting.

              Subsidized housing restrictions

                Subsidized housing usually has rules that prohibit subletting without permission. Check with your housing authority or housing association if you live in a subsidized housing community and are interested in becoming a host.

                Housemates

                  If you share your home with others, consider making a formal agreement with your housemates in order to outline expectations. Housemate agreements can include how often you plan to host, guest etiquette, whether you'll share revenue, and more.

                  Consumer protection

                    According to the Philippine Consumer Protection Act, when you commercially offer goods or services online, you’re required to provide your customers with specific information. When you host through Airbnb, it’s considered a service. You may review the various Philippine consumer protection laws and regulations from the Department of Trade and Industry website for more information.

                    Rent control

                    If you live in rent-controlled or rent-stabilized housing, there may be special regulations that apply to you. Specifically, the Philippine Rent Control Act imposes rent control requirements on lease contracts of at least 30 days, where the agreed monthly rent falls within the thresholds imposed by the Housing and Urban Development Coordinating Council. You may contact or check the official website of the Housing and Urban Development Coordinating Council or your local housing office for more information.

                    Misuse

                      We’ll take appropriate action if anyone notifies us of potential misuse. We have guidelines to help local authorities report housing misuse.

                      Back to top

                      Safety

                      We care about the safety of hosts and their guests. You can improve your guests’ peace of mind by providing a few simple preparations like emergency instructions and noting any potential hazards.

                      Emergency contact information

                        Include a contact list with the following phone numbers:

                        • Local emergency numbers
                        • The number for the nearest hospital
                        • Your contact number
                        • A number for a backup contact (in case guests can’t reach you)

                        It’s also a good idea to make sure guests know the best way to contact you in case of an emergency. You can also communicate with guests using messages on Airbnb as a safe alternative.

                        Medical supplies

                          Keep a first aid kit and tell your guests where it is. Check it regularly so you can restock supplies if they run out.

                          Fire prevention

                            If you have gas appliances, follow any applicable gas safety regulations and make sure you have a working carbon monoxide detector. Provide a fire extinguisher and remember to maintain it regularly.

                            Exits

                              Ensure you have a clearly marked fire escape route. Post a map of the route so it’s easy for guests to see. Identify any steps to take for power failures including location of a flashlight.

                              Hazard prevention

                                Here are some ways you can help prevent potential hazards:

                                • Inspect your home to identify any areas where guests might slip, trip or fall
                                • Remove the hazards you identify or mark them clearly
                                • Fix any exposed wires and other electrical systems (e.g. circuit breakers)
                                • Make sure your stairs are safe and have railings
                                • Remove or lock up any objects that may be dangerous to your guests

                                Child safety

                                Some guests travel with young family members and need to understand if your home is right for them. You can use the Additional notes section of Listing details in your Airbnb account to indicate potential hazards or indicate that your home isn’t suitable for children and infants.

                                Climate control

                                  Working appliances, like furnaces and air conditioners, can greatly affect your guests’ comfort during their stay. There are lots of ways you can make sure your guests stay comfortable:

                                  • Make sure your home is properly ventilated
                                  • Provide instructions on how to safely use the heater and air conditioning
                                  • Check that the thermostat is working correctly and make sure that guests know where to find it
                                  • Service the appliances regularly

                                  Occupancy limits

                                  Establish safe occupancy limits. Your local government may have guidelines.

                                  Back to top

                                  Courtesy

                                  Part of being a responsible host is helping your guests understand best practices for interacting with your community. When you communicate local rules and customs with your guests, you’re helping to create a great experience for everyone.

                                  Building rules

                                    If your building has common spaces or shared amenities, let guests know the rules for those places.

                                    House rules

                                      You can include your house rules on the Additional notes section of Listing details in your Airbnb account. Guests usually appreciate it when you share your expectations with them upfront.

                                      Neighbors

                                        It’s usually a good idea to let your neighbors know if you’re planning to host. This gives them the chance to let you know if they have any concerns or considerations.

                                        Noise

                                          Guests book through Airbnb for lots of reasons, including vacations and celebrations. Let your guests know how noise impacts neighbors early on for a smoother experience. You may want to remind Guests of Airbnb’s Guest Reliability Standards and their obligation to the surrounding community.

                                          If you’re concerned about disturbances to your community, there are different ways you can help limit excessive noise:

                                          • Implement a quiet hours policy
                                          • Don’t allow pets
                                          • Indicate that your listing isn’t suitable for children or infants
                                          • Prohibit parties and additional unregistered guests

                                          Parking

                                          Communicate any parking rules for your building and neighborhood to your guests. Examples of possible parking rules:

                                          • Only park in an assigned space
                                          • Don’t park on the west side of the street on Tuesdays and Thursdays due to street cleaning
                                          • Street parking is only available from 7pm-7am

                                          The local government unit in your locality may also have specific regulations or ordinances restricting or allowing street parking. You may contact or check the relevant websites of the local government unit concerned for more information.

                                          Companion animals and pets

                                            First, check your lease or building rules to make sure there isn’t a restriction on pets. If you allow guests to bring pets, they’ll appreciate knowing good places to exercise their pet or where they should dispose of waste. Share a backup plan, like the number of a nearby pet kennel, in case a guest's pet upsets the neighbors.

                                            Privacy

                                              Always respect your guests' privacy. Our rules on surveillance devices clearly state what we expect from our hosts, but some locations have additional laws and regulations that you’ll need to be aware of. In particular, the Philippine Anti-Photo and Video Voyeurism Act prohibits the unconsented taking of photos or videos of certain activities under circ*mstances in which the said person has a reasonable expectation of privacy. The National Privacy Commission has likewise issued guidelines on the use of CCTV systems in public and semipublic areas.

                                              Smoking

                                                If you don't allow smoking, we suggest posting signs to remind guests. If you do allow smoking, be minded that smoking in public places, including accommodation establishments, which are accessible or open to the public, is currently prohibited. Smoking may only be allowed in designated smoking areas which are compliant with Philippine regulations. For more information, you may refer to Executive Order No. 26.

                                                Back to top

                                                Insurance

                                                Work with your insurance agent or carrier to determine what kind of obligations, limits, and coverage are required for your specific circ*mstances, or to what extent any insurance coverage is obligatory.

                                                Host Guarantee and Host Protection Insurance

                                                  Airbnb’s Host Guarantee and Airbnb’s Host Protection Insurance provide you with basic coverage for listed damages and liabilities. However, these don’t take the place of homeowners insurance, renters insurance, or adequate liability coverage. You might need to meet other insurance requirements as well.

                                                  Liability and basic coverage

                                                    Review your homeowners or renters policy with your insurance agent or carrier to make sure your listing has adequate liability coverage and property protection.

                                                    Back to top

                                                    Other hosting information

                                                    Check out our hosting FAQs to learn more about hosting on Airbnb.

                                                    Back to top

                                                    Please note that Airbnb has no control over the conduct of hosts and disclaims all liability. Failure of hosts to satisfy their responsibilities may result in suspension of activity or removal from the Airbnb website. Airbnb isn’t responsible for the reliability or correctness of the information contained in any links to third party sites (including any links to legislation and regulations).

                                                    Responsible hosting in the Philippines - Airbnb Help Center (2024)

                                                    FAQs

                                                    Responsible hosting in the Philippines - Airbnb Help Center? ›

                                                    Not sure how to register in Airbnb Philippines? Go to the Airbnb host login page and click Airbnb Setup. Sign up using your phone number or your Facebook, Google, Apple, or email address. After creating your password, you can log in to your new Airbnb account.

                                                    What are the responsibilities of an Airbnb host? ›

                                                    Airbnb Co-Host Responsibilities
                                                    • Manage the listing.
                                                    • Update calendar and pricing.
                                                    • Handle reservations.
                                                    • Message with guests.
                                                    • Get the space guest-ready.
                                                    • Welcome guests in person.
                                                    • Help guests during their stay.
                                                    • Write reviews.

                                                    How much do Airbnb hosts make on average per month in Philippines? ›

                                                    🔢 Potential Monthly Airbnb Income (25 Nights Booked)*
                                                    LocationEntire Place (2 Bedrooms)Private Room
                                                    Boracay Island, Malay, Aklan₱168,647₱65,283
                                                    Baguio City₱87,044₱51,682
                                                    Cebu City₱68,003₱28,561
                                                    Pasay City₱93,844₱44,882
                                                    1 more row
                                                    Jul 19, 2023

                                                    How do I register as a host on Airbnb Philippines? ›

                                                    Not sure how to register in Airbnb Philippines? Go to the Airbnb host login page and click Airbnb Setup. Sign up using your phone number or your Facebook, Google, Apple, or email address. After creating your password, you can log in to your new Airbnb account.

                                                    How do I contact Airbnb resolution center? ›

                                                    Add your contact info and someone from our Neighborhood Support team will call you as soon as possible. The Neighborhood Support team can also be reached at +1 (855) 635-7754. We process all personal data in line with our Privacy Policy.

                                                    What are the responsibilities of an Airbnb guest? ›

                                                    Treat your Host's home like your own
                                                    • Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). ...
                                                    • Litter: Guests should put their trash in designated trash receptacles and be mindful of excessive amounts of trash.

                                                    How much do you pay a co host on Airbnb? ›

                                                    Payment Plan

                                                    If your cohost is fully managing the Airbnb listing with cleaning included then the average charges are between 20-30% of the nightly rate plus the cleaning fee. Alternatively, you can negotiate a flat fee with the cohost. A cleaning fee may be paid in addition to the agreed payment plan.

                                                    How much is Airbnb tax Philippines? ›

                                                    House Bill 7425 or the Value-Added Tax on Digital Transactions Act seeks to impose a 12% VAT on online transactions, including online leasing services such as Airbnb.

                                                    How much do Airbnb owners make in Philippines? ›

                                                    The Airbnb Business Opportunity

                                                    Anecdotes from Airbnb hosts in the Philippines say that monthly income for Airbnb rentals can range from 20,000 PHP to 40,000 PHP a month, depending on the location of your Airbnb listing. It can go higher for Airbnb a rental space near tourist attractions like the beach.

                                                    Is Airbnb popular in the Philippines? ›

                                                    Guests on Airbnb spent over USD 930 million, representing 1.2% of the country's total tourism spending in the same year**. Through the pandemic, hosting has emerged as an important economic lifeline for many Filipinos to make ends meet and support their families.

                                                    How do I get approved for Airbnb host? ›

                                                    According to Airbnb, the basic requirements to become a host are the following:
                                                    1. Respond to inquiries. Airbnb values hosts who are responsive, attentive, and considerate. ...
                                                    2. Accept requests. ...
                                                    3. Avoid cancellations. ...
                                                    4. Maintain a high overall rating.

                                                    Can anyone become an Airbnb host? ›

                                                    Becoming an Airbnb host does require meeting certain business requirements, such as having a property that meets safety and cleanliness standards and following local laws and regulations in your location.

                                                    How to start Airbnb business without owning property in Philippines? ›

                                                    Top 10 Ways to Start Making Money on Airbnb without Owning a Property
                                                    1. Take the Airbnb Rental Arbitrage Route. ...
                                                    2. Become a Short-term Rental Property Manager. ...
                                                    3. Become a Co-host to an Airbnb host. ...
                                                    4. Join a Vacation Rental Franchise. ...
                                                    5. Become an Airbnb Consultant. ...
                                                    6. Start an Airbnb Cleaning Service. ...
                                                    7. Host an Airbnb Experience.
                                                    Aug 7, 2023

                                                    What percentage does Airbnb take? ›

                                                    Airbnb charges hosts a service fee for each booking. What percentage Airbnb takes can vary, but it's typically around 3% for most hosts. However, Airbnb's commission can go up to 14% or more for hosts who have a Super Strict cancellation policy.

                                                    Can I contact Airbnb host by phone? ›

                                                    When you have a confirmed reservation, you'll have your Host's email and phone number in the messaged thread for your trip. You can send them a message or pop open the Airbnb app and call them.

                                                    Can Airbnb host ask for ID of all guests? ›

                                                    The Host may ask for ID upon check-in, if done in person and if the requirement is in the Host's house rules at the time of booking or is required under applicable laws. Some regions have laws that require guests to register with local authorities.

                                                    What are Airbnb hosts not allowed to do? ›

                                                    Incall commercial sex work: A stay, Experience, or its surrounding property should not be used for paid sexual services, such as erotic massages or prostitution. Procuring sex work: Guests should not request and Hosts should not promote or offer paid sexual services.

                                                    What are the disadvantages of Airbnb host? ›

                                                    The main downside of using Airbnb for short-term rentals is that the platform charges its hosts a commission for each booking. This can eat into your profits, depending on the length and scale of your rental offerings.

                                                    What can Airbnb hosts not do? ›

                                                    To help you navigate your way through the tricky waters of Airbnb, we have put together this list of things to keep in mind.
                                                    • Using bad pictures. ...
                                                    • Setting up wrong expectations. ...
                                                    • Fixed pricing. ...
                                                    • Being too impersonal… or too personal. ...
                                                    • Not communicating clearly or quickly with guests. ...
                                                    • Theming your space.

                                                    Do hosts clean in an Airbnb? ›

                                                    Hi Carmen - We make it clear on the house rules that guests are responsible for keeping the place relatively clean during thier stay. We clean each rental between guests so the rental is always clean and spotless when they arrive.

                                                    Top Articles
                                                    Latest Posts
                                                    Article information

                                                    Author: Trent Wehner

                                                    Last Updated:

                                                    Views: 5454

                                                    Rating: 4.6 / 5 (56 voted)

                                                    Reviews: 87% of readers found this page helpful

                                                    Author information

                                                    Name: Trent Wehner

                                                    Birthday: 1993-03-14

                                                    Address: 872 Kevin Squares, New Codyville, AK 01785-0416

                                                    Phone: +18698800304764

                                                    Job: Senior Farming Developer

                                                    Hobby: Paintball, Calligraphy, Hunting, Flying disc, Lapidary, Rafting, Inline skating

                                                    Introduction: My name is Trent Wehner, I am a talented, brainy, zealous, light, funny, gleaming, attractive person who loves writing and wants to share my knowledge and understanding with you.