Need money while you’re on the go? With Western Union, you can now choose to receive money in your GCash wallet anytime and anywhere!
You can receive up to:
- 500 USD per money transfer
- 1,500 USD per day
- 5,000 USD per month
- 100,000 PHP in your mobile wallet
Download the GCash app now
How do I receive money in my GCash wallet?
1. If you're a new GCash app user, download the app and complete the registration process. Once you're fully registered, go to "Cash-In".
If you're a fully registered existing user, log in to GCash and go to "Cash-In".
2. Select Western Union.
3. Enter the amount sent and the Money Transfer Control Number (MTCN).
4. Once done, check and verify if the details are correct.
5. You’ll receive an acknowledgement message on the app, followed by a text notification that confirm your money transfer has been completed.
Frequently asked questions (FAQs):
| Who can use the Western Union cash-in service?
It's available for anyone who is fully registered GCash user. Your GCash account must not be expired, suspended, or blacklisted. |
| Can my family/friends send money to my GCash wallet directly?
No, senders abroad can’t send the money to your wallet. You will have to “pull” the money to your GCash wallet via the steps above.
For senders, there's no change in the process. They just need to provide you with the expected amount and the MTCN so you can enter them into the GCash app. |
| In what currency will I receive my money?
You'll receive it in PHP. |
| How soon can I get my money?
You’ll receive it in minutes*. |
| Do I have to go to an agent location to get the money and transfer it to my GCash wallet?
No, there’s no need to go to a location. You can receive the money through the GCash app anywhere you are. |
| How will I know if the money is sent successfully?
The balance of your GCash wallet should be updated. You will also get a text notification confirming the money transfer. |
| Can I still receive money if my GCash wallet has reached its limit?
No, your mobile wallet won't be able to receive money. |
| My MTCN isn't being accepted. Why is this happening?
Your tracking number may be invalid, or your mobile wallet may have already reached its limit. Please check the tracking number with your sender, or make sure that you're receiving 100,000 PHP or less within a month. |
| I sent an inquiry to Western Union. How soon before I can get a reply?
For general inquiries, you can expect a response from us within 24 hours.
If your concern is about tracking your money transfer, you can expect a response within 2 business days. |
* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, or selection of delayed options. Additional restrictions may apply.
© 2018 Western Union Holdings, Inc. All rights reserved. All logos, trademarks, service marks, and trade names referenced in this material are the property of their respective owners.
FAQs
You'll instantly receive your money on your GCash wallet, if not in minutes. You don't have to go to an agent's location to get the money. If there is a delay, you can contact Western Union support by email or phone.
How many hours to receive money from Western Union to GCash? ›
You'll instantly receive your money on your GCash wallet, if not in minutes. You don't have to go to an agent's location to get the money. If there is a delay, you can contact Western Union support by email or phone.
Can I receive money through GCash from abroad? ›
Can GCash receive money from abroad? Yes, GCash can receive money through Remitly, Skrill, MoneyGram, and Western Union. What are GCash's international remittance partners? Remitly, Skrill, MoneyGram, and Western Union are GCash's international remittance partners.
What are the requirements to receive money from Western Union? ›
You'll need to provide the following information:
- The sender's full name.
- The country where the money was sent from.
- The approximate amount that was sent.
- The tracking number ( MTCN – Money Transfer Control Number).
- Acceptable ID documents are also required.
Here's how:
- Register and verify a free profile with Western Union. ...
- Select the Philippines in the destination box, followed by how much you want to send in US dollars.
- Click on 'Bank account', 'Cash pickup' or 'Mobile wallet' as the delivery method, and choose a payment option (credit card2, debit card or bank account).
Domestic money transfers are typically completed in 24 hours while international money transfers are completed in one to five business days. Of course, these numbers aren't universal and how long a money transfer takes ultimately depends on several factors.
How long do I have to wait to collect money from Western Union? ›
Money in Minutes service for pick up at an Agent location – generally delivered within minutes*. Next Day service for pick up at an Agent location is generally available the next day*. Direct to Bank deposit typically takes between 2 to 5 business days, but could vary, depending on country.
Is GCash available in USA? ›
Aside from those in Japan, Italy, and Australia, Filipinos in the United States can also now use GCash and register to GCash Overseas.
Can Western Union abroad send money to GCash? ›
Yes, you can use Western Union to send money to GCash. However, WorldRemit is one of the cheapest money transfer providers to send money from dollar to Philippine peso.
What is the maximum amount of money you can receive through Western Union? ›
You will be able to receive up to 7500 USD (or its local currency equivalent) per transfer.
To know whether your money transfer is ready to be received, visit our website and click on “Track transfer” at the top of the home page. You will need the name of the person who sent you the money, as well as the money transfer control number (MTCN).
Can I receive money from Western Union without a bank account? ›
Methods of payment and receipt
Online money transfer services, such as Western Union, offer many ways to pay for and receiver transfers. Depending on your region, these can include bank transfer, debit or credit card payment and, for those without a dedicated bank account, cash in-person.
Can I send $5000 through Western Union? ›
To send more than 3,000 USD from the United States, you will need to verify your identity1. Once verified, you can send up to 50,000 USD. You can verify your identity online or at an agent location.
How can I send money to GCash Philippines? ›
How to GCash via an Online Transfer App
- Sign up on one of these platforms (the process is quick, easy & free),
- Choose GCash as your delivery method,
- Enter the recipient's GCash-registered name and account number,
- Confirm your transfer,
- Your recipient in the Philippines gets pesos on their GCash account.
Enjoy good rates when sending from Monday til Friday
| Metro Manila and North Luzon |
|---|
| Principal amount (PHP) | Transfer fee (PHP) |
|---|
| 500.01 – 1,000.00 | 15.00 |
| 1,000.01 – 2,000.00 | 25.00 |
| 2,000.01 – 3,000.00 | 45.00 |
9 more rowsStart online, finish in store
- Your government-issued ID to be shown at the agent location.
- Your cash or debit card to pay for the transfer amount and fees.
- Your receiver's first and last name, to be entered as it appears on their government-issued ID.
- Your receiver's country, and in some cases*** their full address.
Can Western Union send money to GCash? Yes, you can use Western Union to send money to GCash. However, WorldRemit is one of the cheapest money transfer providers to send money from dollar to Philippine peso.
How long does Western Union transfer take to Philippines? ›
Details you need for bank account transfer
| Country | Currency | Delivery date5 |
|---|
| Nigeria | NGN | In minutes |
| Norway | NOK | 0-1 banking day |
| Pakistan | PKR | In minutes4 |
| Philippines | PHP | In minutes to 1 banking day |
83 more rowsHow to claim on the GCash App
- Please be reminded that the service is for Fully Verified users only and the wallet limit to receive funds is P100,000. ...
- On the GCash App, tap View all.
- Tap Cash In.
- Under Remittance, select MoneyGram.
- Enter the exact amount of remittance to be received, then enter the Reference Number.
