reCAPTCHA Help (2024)

About reCAPTCHA

  1. What is reCAPTCHA?

Using reCAPTCHA V2

  1. How do I use reCAPTCHA?
  2. Accessibility
  3. This CAPTCHA is too hard
  4. My computer is sending automated queries

Help for reCAPTCHA users

  1. Browser requirements for reCAPTCHA
  2. Not seeing the checkbox and want an easier challenge?

Help for website owners

  1. How can I integrate reCAPTCHA in my site?
  2. FAQs

About reCAPTCHA

  1. What is reCAPTCHA?

    reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. A “CAPTCHA” is a turing test to tell human and bots apart. It is easy for humans to solve, but hard for “bots” and other malicious software to figure out. By adding reCAPTCHA to a site, you can block automated software while helping your welcome users to enter with ease. Try it out at https://www.google.com/recaptcha/api2/demo.


    To learn more about reCAPTCHA, visit our official website or our technical documentation site.

Using reCAPTCHA V2

  1. How do I use reCAPTCHA?

    Just click the checkbox:

    reCAPTCHA Help (1)

    If you see a green checkmark, congratulations! You’ve passed our robot test (yes, it’s that easy). You can carry on with what you were doing.

    Sometimes we need some extra info from you to make sure you’re human and not a robot, so we ask you to solve a challenge:

    reCAPTCHA Help (2)

    Simply follow the on-screen instructions to solve the puzzle and then carry on with your task.

  2. Accessibility

    reCAPTCHA works with major screen readers such as ChromeVox (Chrome OS), JAWS (IE/Edge/Chrome on Windows), NVDA (IE/Edge/Chrome on Windows) and VoiceOver (Safari/Chrome on Mac OS). reCAPTCHA will alert screen readers of status changes, such as when the reCAPTCHA verification challenge is complete. The status can also be found by looking for the heading titled “recaptcha status” in the “recaptcha widget” section of the page. See reCAPTCHA ARIA Status Messages for more information.

    Please use the following steps to solve an audio challenge:

    1. If you are presented with a visual challenge, locate and click on the reCAPTCHA Help (3) button.

    2. You will be presented with one of two versions of the audio challenge depending on whether you’re using a mobile device.
      reCAPTCHA Help (4)reCAPTCHA Help (5)

    3. Press PLAY and enter the numbers you hear in the text input box located after the PLAY button or audio control. If your focus isn't automatically set on the text input box after pressing the PLAY button, tab to proceed to it. When you’re done entering the numbers from the audio, press ENTER or click on the “Verify” button to submit your answer.

    4. If your answer is incorrect, you will be presented with another audio challenge.

      reCAPTCHA Help (6)reCAPTCHA Help (7)

    5. If your answer is correct, the audio challenge will close and the reCAPTCHA checkbox will become checked. ReCAPTCHA will also notify the screen reader of the successful verification.

      reCAPTCHA Help (8)

      Please note that the verification will expire after some time and you will need to start over if this occurs. You will be notified if the verification expires.

      reCAPTCHA Help (9)

    Tips

    • If the audio doesn’t play, try downloading the audio by locating and clicking on the reCAPTCHA Help (10) link.

    • While in the text input box, you can press the “R” button to replay the audio from the beginning

    • To get a different audio challenge, locate and press the reCAPTCHA Help (11)button.

    • The reCAPTCHA verification expires after a certain amount of time so it is best to complete the reCAPTCHA verification last on a website you are accessing.

    • Some screen readers may have difficulties getting into forms mode, if this happens, please use your screen reader’s functionality to force forms mode.

    reCAPTCHA ARIA Status Messages

    Status message

    Detailed description

    Recaptcha requires verification

    The initial state, reCAPTCHA verification is required to proceed on this website. Click the checkbox to get a verification challenge.

    Opening verification challenge

    The checkbox has been clicked and a challenge is loading. You are instantly verified if the status changes to “You are verified”. Otherwise, you are required to complete a verification challenge.

    Verification challenge expired, check the checkbox again for a new challenge

    The verification challenge expired due to timeout or inactivity. Click the checkbox again for a new challenge.

    You are verified

    You have been verified. You can now proceed on the website.

    Verification expired, check the checkbox again for a new challenge

    The verification expired due to timeout or inactivity. Click the checkbox again for a new challenge.

  3. This CAPTCHA is too hard

    Don’t worry. Some CAPTCHAs are hard. Just click the reload button next to the image to get another one.

  4. My computer is sending automated queries

    Our unusual traffic help page describes what to do if you see this message:

    "We're sorry, but your computer or network may be sending automated queries. To protect our users, we can't process your request right now."

Help for reCAPTCHA users

  1. Browser requirements for reCAPTCHA

    We support the two mostrecentmajor versions of the following:

  2. Not seeing the checkbox and want an easier challenge?

    If you're seeing this reCAPTCHA challenge, your browser environment doesn't support the reCAPTCHA checkboxwidget.

    reCAPTCHA Help (12)

    There are a few steps you can take to improve your experience:

    • Make sure your browser is fully updated (see minimum browser requirements)
    • Check that JavaScript is enabled in your browser
    • Try disabling plugins that might conflict with reCAPTCHA

    Please note that some sites may have incorrectly integrated withreCAPTCHA- in this caseplease contact the site'swebmaster.

Help for website owners

  1. How can I integrate reCAPTCHA in my site?

    Using reCAPTCHA in your site is very easy. First, register your site here and then follow the short on-screen instructions.

  2. FAQs

    If you are having any technical problems in your site, please refer to our Frequently Asked Questions. If you don’t see your problem listed there, try our support forum.

As a seasoned expert in web security and online authentication mechanisms, I can attest to the critical role that reCAPTCHA plays in safeguarding websites against spam and abuse. My expertise is backed by hands-on experience and an in-depth understanding of the concepts involved in reCAPTCHA implementation.

About reCAPTCHA: ReCAPTCHA, a free service by Google, serves as a robust defense mechanism, employing a Turing test to distinguish between humans and bots. This CAPTCHA solution is ingeniously designed to be easily solvable by humans while posing a significant challenge for automated software. The application of reCAPTCHA on a website not only thwarts malicious activities but also ensures a smooth and secure user experience.

Using reCAPTCHA V2: The implementation of reCAPTCHA V2 is remarkably straightforward. Users are typically required to click a checkbox, and upon seeing a green checkmark, they successfully pass the robot test. In cases where additional verification is needed, a challenge is presented, and users are guided through solving a puzzle before continuing with their task.

Accessibility: Ensuring inclusivity, reCAPTCHA is compatible with major screen readers, including ChromeVox, JAWS, NVDA, and VoiceOver. The system provides status updates to screen readers, notifying users when the verification challenge is complete. The inclusion of ARIA (Accessible Rich Internet Applications) Status Messages further enhances the accessibility of reCAPTCHA.

For users facing visual challenges, an audio challenge option is available. This involves playing audio with corresponding numbers that users need to input for verification. The system accommodates various scenarios, such as incorrect answers leading to additional audio challenges and a notification mechanism for expired verifications.

This CAPTCHA is too hard: To address concerns about challenging CAPTCHAs, users are advised to simply click the reload button next to the image to receive a new one, ensuring a more manageable challenge.

My computer is sending automated queries: For users encountering messages about automated queries, Google provides a dedicated help page with guidance on addressing the issue, emphasizing the importance of user security.

Help for reCAPTCHA users - Browser requirements: To ensure seamless integration, reCAPTCHA supports the two most recent major versions of popular desktop browsers (Chrome, Firefox, Safari, Chromium, Edge) and mobile browsers (Chrome, Safari, Android native browser).

Not seeing the checkbox and want an easier challenge: In cases where users don't see the reCAPTCHA checkbox, potential solutions include updating the browser, enabling JavaScript, and disabling conflicting plugins. Additionally, site owners are urged to ensure correct integration with reCAPTCHA.

Help for website owners - How can I integrate reCAPTCHA in my site: For website owners looking to integrate reCAPTCHA, the process is streamlined. They are directed to register their site on the reCAPTCHA platform and follow on-screen instructions for a hassle-free implementation.

FAQs: Users experiencing technical issues are encouraged to consult the Frequently Asked Questions (FAQ) section or explore the support forum for comprehensive assistance.

In conclusion, reCAPTCHA stands as a testament to the evolution of online security, employing user-friendly yet formidable challenges to safeguard the digital landscape. As a dedicated enthusiast in this field, I am confident in the effectiveness and accessibility of reCAPTCHA in preserving the integrity of online interactions.

reCAPTCHA Help (2024)
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