Personal Data related to company Directors, UBOs and Authorised persons, including:
- Email address
- First Name
- Last Name
- Gender
- Age
- Date of birth
- Nationality
Managing our contractual relationship with you, to create and maintain your account.
This includes when we use your Personal Data to take and handle orders and process payments.
Performance of a contract when we provide you with products or services or communicate with you about them. This includes when we use your Personal Data to take and handle orders, and process payments. The consequences of not processing your Personal Data for such purposes is the inability to open an account with us or the termination of your account where one is already open.
Personal Data related to company Directors, UBOs and Authorised persons, including:
- Email address
- First Name
- Last Name
- Gender
- Age
- Date of birth
- Nationality
- Moving images used to identify a living individual.
- Facial Recognition
To maintain legal and regulatory compliance. We collect and process your Personal Data to comply with our Know Your Customer (“KYC”)/ Due Diligence obligations imposed under applicable laws and regulations. This helps us identify and verify our customers.
If you do not provide Personal Data required by law, you may be unable to open an account, or we may have to close your account, or we may have to close your account where it is already opened.
Legal obligation processing is necessary to comply with our legal obligations under applicable laws and regulations, such as Anti-Money Laundering laws and regulations.
- Email address
- First Name
- Last Name
To communicate with you on services and transaction related matters. We use your Personal Data to communicate with you in relation to our services on administrative or account related information. We will communicate with you to keep you updated about our Services, for example, to inform you of relevant security issues, updates, or provide other transaction-related information. Without such communications, you may not be aware of important developments relating to your account that may affect how you can use our Services. You may not opt-out of receiving critical service communications, such as emails or mobile notifications sent for legal, compliance or security purposes.
Performance of a contract when we provide you with products or services, or communicate with you about them. This includes when we use your Personal Data to take and handle orders, and process payments.
- Email address
- First Name
- Last Name
- Home address
- Region
- Nationality
- The Internet protocol (IP) address used to connect your computer to the Internet (“IP address”)
- Device ID
- Bank account information, payment card information
- Information about the transaction you make on our services, such as name of the recipient, your name and e-mail.
To provide customer services. We process your personal data when you contact us in order to provide support with respect to questions, disputes, complaints, troubleshoot problems, etc. Without processing this Personal Data for this purpose, we can’t respond to your requests.
Performance of a contract. Processing is necessary for the performance of a contract to which you are a party.
- IP address
- Login, e-mail address, password and location of your device or computer
- Ceffu metrics (e.g., the occurrences of technical errors, your interactions with service features and content, and your settings preferences)
- Version and time zone settings
- To promote the safety, security and integrity of our platform. We process your Personal Data in order to enhance security, monitor and verify identity or service access, combat malware or security risks and to comply with applicable security laws and regulations.
We process your Personal Data to verify accounts and related activity, find and address violations of our Terms and Conditions, investigate suspicious activity, detect, present and combat unlawful behavior, detect fraud and maintain the integrity of our Services.
Without processing your Personal Data, we may not be able to ensure the security of our Services. We use your Personal Data to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Ceffu Services
Performance of a contract. Processing is necessary for the performance of a contract of which you are a party.
- IP address
- Login, e-mail address, password and location of your device or computer
- Ceffu metrics (e.g., the occurrences of technical errors, your interactions with service features and content, and your settings preferences)
- Version and time zone settings
To promote safety, security, and integrity of our Services. Fraud prevention and detection and credit risks. We process your Personal Data to prevent and detect, prevent and mitigate fraud and abuse of our Services and in order to protect you against account compromise or funds loss and in order to ensure the security of our users, our Services and others. We may also use scoring methods to assess and manage credit risks.
Our Legitimate Interests. Processing is necessary for the purpose of the legitimate interests pursued by us and the interests of our users when, for example, we detect and prevent fraud and abuse in order to protect the security of our users, ourselves, or others.
- Email address
- First Name
- Last Name
- Age
- Home address
- Region
- Nationality
- The Internet protocol (IP) address used to connect your computer to the Internet (“IP address”)
- Bank account information, payment card information
- Information about the transactions you make on our services, such as the name of the recipient, your name and e-mail address.
- Version and time zone.
- Transaction history
To provide and improve our Services. We process your Personal Data to provide the services to you and process your orders. For example, when you want to use the exchange service on our platform, we ask for certain information such as your identification, contact information and payment information.
Performance of a Contract. Processing is necessary for the performance of a contract to which you are a party.
- E-mail address
- Transaction Information
- Complete name
To provide you with promotions. We use your Personal Data to provide you with promotions, including offers, rewards and other incentives to use our Services.
Our legitimate interests and the interests of our users when, for example, we would like to provide promotions and offers and reward your customer loyalty.
- E-mail address
- Complete name
To provide you with promotions. We use your Personal Data to provide you with promotions, including offers, rewards and other incentives to use our Service
Your Consent. We ask for your consent to process your Personal Data for a specific purpose that we communicate to you. When you consent to processing your Personal Data for a specified purpose, you may withdraw your consent at any time and we will stop processing your Personal Data for that purpose. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
- E-mail address.
- Information about the transaction you make on our services, such as name of the recipient, your name and e-mail.
- The Internet protocol (IP) address used to connect your computer to the Internet (“IP address”)
- Device ID
- Any information requested at the point of the survey/ action.
Our legitimate interests. Processing is necessary for the purpose of our legitimate interes to improve and run our Services throught the information obtained from these surveys.
