Philippines - Apply for DOT Certificate of Authority to Operate (For Businesses Under Quarantine) (2024)

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Procedure[edit]

Apply In-Person

1. To Apply for DOT Certificate of Authority to Operate (For Businesses Under Quarantine), the applicant has to approach the Department of tourism regional offices link
2. Ask for a Letter of Intent Template and Sworn Statement of Undertaking. The Accreditation Officer will provide the forms with instructions on how to complete and submit the completed forms.
3. Complete the Letter of Intent and Sworn Statement of Undertaking and submit it together with a copy of your establishment's Certificate of Accreditation to the concerned Regional Office.
4. The Accreditation Officer will evaluate the documents that you have submitted.
   • If incomplete: If the there are any lacking requirements, your application will be returned to you and DOT will tell you know which documents you lack.
   • If complete: The Officer will schedule and conduct an inspection within 10 working days after receipt of complete and correct documentary requirements.
5. The inspection may be conducted in person or virtually.
   • Physical Inspection: The inspector will personally visit the establishment and validate its compliance with the prescribedHealth Safety Guidelines link
   • Virtual Inspection: If physical inspection is not possible or impractical, the inspector may conduct a Virtual Inspection of premises through video conferencing and photo documentation.
6. After inspection, the DOT Team will discuss its initial findings to the establishment’s authorized representative.
7. The DOT Officer will submit his/her inspection Report to the Division Chief and Regional Director for approval.
8. If the establishment is found complying with the Health and Safety Guidelines a Certificate of Authority to Operate will be issued. If not compliant, a Letter of Non-Coverage will be issued instead. For AEs that has undergone Virtual Inspection of its premises, a Provisional Certificate of Authority to Operate (PCAO) valid for six (6) months, and may be extended for another six (6) months shall be issued.
9. DOT will notify the applicant by email once their application is approved.
10. The signed Certificate will be released to the applicant via email.
11. This entire process can be completed within 15- 30 days or as per the timeline advised by the respective department authority.

Apply by Email

1. To Apply for DOT Certificate of Authority to Operate (For Businesses Under Quarantine), the applicant has to mail the application to Department of tourism regional offices link

   Note: click on the region to find the Email Address.

2. Ask for a Letter of Intent Template and Sworn Statement of Undertaking. The Accreditation Officer will email you the forms with instructions on how to complete and submit the completed forms.
3. Complete the Letter of Intent and Sworn Statement of Undertaking and submit it together with a copy of your establishment's Certificate of Accreditation to the concerned Regional Office.
4. The Accreditation Officer will evaluate the documents that you have submitted.
   • If incomplete: If the there are any lacking requirements, your application will be returned to you and DOT will tell you know which documents you lack.
   • If complete: The Officer will schedule and conduct an inspection within 10 working days after receipt of complete and correct documentary requirements.
5. The inspection may be conducted in person or virtually.
   • Physical Inspection: The inspector will personally visit the establishment and validate its compliance with the prescribedHealth Safety Guidelines link
   • Virtual Inspection: If physical inspection is not possible or impractical, the inspector may conduct a Virtual Inspection of premises through video conferencing and photo documentation.
6. After inspection, the DOT Team will discuss its initial findings to the establishment’s authorized representative.
7. The DOT Officer will submit his/her inspection Report to the Division Chief and Regional Director for approval.
8. If the establishment is found complying with the Health and Safety Guidelines a Certificate of Authority to Operate will be issued. If not compliant, a Letter of Non-Coverage will be issued instead. For AEs that has undergone Virtual Inspection of its premises, a Provisional Certificate of Authority to Operate (PCAO) valid for six (6) months, and may be extended for another six (6) months shall be issued.
9. DOT will notify the applicant by email once their application is approved.
10. The signed Certificate will be released to the applicant via email.
11. This entire process can be completed within 15- 30 days or as per the timeline advised by the respective department authority.

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Required Documents[edit]

• Completed application form
• Letter of Intent to Operate
• Sworn Statement of Undertaking
• Certificate of Accreditation (Basic Registration, Regular or Provisional Accreditation)

Office Locations & Contacts[edit]

Eligibility[edit]

All Accredited Accommodation Establishments (AEs) that intends to operate under a Community Quarantine:

• Hotels
• Resorts
• Apartment Hotels
• Mabuhay Accommodations
• Homestays

Fees[edit]

• The fee for this procedure is free of cost.

Validity[edit]

• The Validity of DOT Certificate of Authority to Operate (For Businesses Under Quarantine) is for 6months.

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links

Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

• This entire process can be completed within 15- 30 days or as per the timeline advised by the respective department authority.

Related Videos[edit]

Videos explaining the procedure or to fill the applications.Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.Please remove the '&' inside the tags during implementation.Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,sevenload, viddler, vimeo, youku, youtubewidth = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions[edit]

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.
• DOT–accredited hotels and other accommodation establishments may submit a Letter of Intent to Operate to the DOT Regional Office with jurisdiction over their area. Non–DOT–accredited hotels and accommodation establishments will need to apply for accreditation first before that can apply for a DOT Certificate of Authority to Operate.

Required Information[edit]

• Applicant name
• Applicant address
• Telephone number
• Valid email address
• Sex
• Citizenship
• Premises name
• Details of the premises

Need for the Document[edit]

• Businesses operating in an area placed under quarantine by the National Government without DOT Certificate of Authority to Operate may be penalized under applicable laws, rules, and regulations. With this Certificate visitors and customers of an establishment will be reassured that the establishment follows the safety protocols and prioritizes the safety and health of its visitors and employees.

Information which might help[edit]

Other uses of the Document/Certificate[edit]

Please explain what are other uses for obtaining this document/certificate.e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

Others[edit]

• All accommodation establishments that are accredited and authorized by the DOT (those with Certificate of Authority to Operate), are required to comply with the DOT Health and Safety Guidelines for Accommodation Establishments Under the New Normal based on protocols issued by the World Health Organization (WHO) and the Philippine Department of Health (DOH).