Our Growth Pillars (2024)


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Consumers continue to prioritize brand trust, great taste and value as top reasons why they choose McDonald’s. As customers’ expectations are constantly shifting, we can build equity in our brand and trust by clearly articulating what we stand to do in the world: feed and foster communities.

Through our actions and communications, we will deliver on our purpose and mission and ignite our brand as a growth driver by taking a global, unified approach to building trust; creating a stronger connection to our customers to drive advocacy and continuing to offer great value and everyday affordability available to everyone.

Our Growth Pillars (2024)

FAQs

What are the 4 pillars of McDonalds? ›

"To deliver sustained growth, we have to attract more customers, more often," CEO Steve Easterbrook said. McDonald's focus will be on four pillars: menu innovation, store renovations, digital ordering and delivery.

What is McDonalds slogan? ›

“i'm lovin' it” launched in 2003. 17 years later, it is still the McDonald's slogan.

What are the 7 McDonalds core values? ›

They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
  • Serve. We Put Our Guests and People First.
  • Inclusion. We Open Our Doors to Everyone.
  • Integrity. We Do the Right Thing.
  • Community. We Are Good Neighbors.
  • Family. We Get Better Together.

What are the 4Ds of McDonalds? ›

The company plans its future growth around M-C-D, maximizing marketing, committing to the core products and doubling down on the four Ds of delivery, digital, drive-thru and development.

What are the 4 pillars motivation? ›

The four pillars of motivation then become: Attention, Goal Commitment, Feedback and Reward. These are all core concepts that inform our identity. Who we are defines what we do and who we will become.

What are the 4 pillars of food service? ›

Future-Proof Your Restaurant: 4 Pillars of Food Service...
  • Business Process Automation: Streamline Operations, Boost Efficiency. ...
  • Customer Experience Transformation: Delight Guests, Drive Loyalty. ...
  • Cybersecurity and Privacy: Protect Data, Ensure Trust.
Mar 28, 2024

What is McDonald's main message? ›

Our mission is to make delicious feel-good moments easy for everyone.

What is McDonald's old slogan? ›

Early 1970s: You Deserve a Break Today

The '70s ushered in one of the more famous slogans in Mickey D's history. In fact, Advertising Age chose "You deserve a break today" as the fifth-best campaign of the century, right behind Nike's "Just do it" and that smug old Marlboro Man.

What are McDonald's five values? ›

Our vision & values
  • Serve. We put our customers and people first.
  • Inclusion. We open our doors to everyone.
  • Integrity. We do the right thing.
  • Community. We are good neighbors.
  • Family. We get better together.

What is McDonald's culture? ›

In our workplace, we promote flexibility, opportunity, equality and development. McDonald's employees come from all walks of life, but share a common approach: positivity. We know that happy employees help to make happy customers, so we want you to enjoy your work.

What is McDonald's new name? ›

The new name also comes with a new sauce. McDonald's has decided to cosplay as its animated alter ego. Starting Feb. 26, the fast-food chain launched a manga-inspired makeover, embracing the upside-down golden arches featured in some of anime's most iconic movies and shows, where it is cheekily known as “WcDonald's.”

What is the growth plan of McDonalds? ›

McDonald's announced last week it was planning the "fastest period of growth" in its history. As part of that push, the brand plans to open about 9,000 new restaurants worldwide by 2027. The chain will also be rolling out generative AI technology to accelerate automation.

Why did McDonalds get rid of Ronald McDonald? ›

Critics claimed that a clown mascot targeting children for fast food is unethical. A group of 550 physicians and other health professionals took out newspaper ads in 2011, saying that Ronald McDonald should be retired. Ronald McDonald made fewer appearances since 2016 due to the 2016 clown sightings.

What are McDonalds core competencies? ›

McDonald's most noteworthy core competence is its ability to standardize its food service and delivery processes. Every McDonald's offering tastes and looks exactly the same, regardless of its geographical location or outlet -- after accounting for local tastes and exceptions.

What are the 4 steps of training McDonald's? ›

The McDonalds Crew Development program has four steps: Prepare, Present, Try and Follow up.

What is the key message of McDonald's? ›

Our mission is to make delicious feel-good moments easy for everyone. This is how we uniquely feed and foster communities.

What is McDonald's Code of Ethic? ›

At McDonald's we hold ourselves and conduct our business to high standards of fairness, honesty, and integrity. We are individually accountable and collectively responsible. We take seriously the responsibilities that come with being a leader.

What is McDonald's vision and mission? ›

McDonald's mission statement is “to be our customers' favorite place and way to eat and drink.” Their vision statement is “to move with velocity to drive profitable growth and become an even better McDonald's, serving more customers delicious food each day around the world.”

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