Our Business Model and Growth Strategy (2024)

Business Model

The power of our franchisees, suppliers and employees working together toward a common goal is what makes McDonald’s the world’s leading quick-service restaurant brand.

  • Franchisees bring the spirit of entrepreneurship and commitment to communities
  • Suppliers are dedicated to highest levels of quality and safety
  • The company facilitates learning and sharing across McDonald’s more than 36,000 restaurants

A Collection of Small Businesses

While a global Brand, the vast majority of McDonald’s restaurants – more than 80% worldwide and nearly 90% in the U.S. – are owned and operated by approximately 5,000independent, small- and mid-sized businessmen and women.

Franchisees often live in the communities they serve and are committed to making a positive impact locally – from providing good food, customer service and job opportunities, to supporting local charities and other ways of giving back.


Freedom Within a Framework

We pay special attention to how our customers are alike – and how they are different too. For that reason, markets and countries have latitude when it comes to menu, marketing, community involvement and local business management. See McDonald’s around the world.

Growth Strategy

In March of 2017, we introduced our Velocity Growth Plan, named as such because we’re moving fast – and in a clearly defined direction.  

We know the most meaningful way to grow the business and create value for all of our stakeholders is by serving more customers more often. That’s why we’re focused on giving customers what they really want: hot, delicious food served quickly – with an overall experience and value for their money that meets their rising expectations.

Velocity makes the most of our competitive advantages, from our unmatched global scale to our iconic brand to our tremendous presence in local markets around the world.

The key pillars of our growth strategy are to: 

Retain

Retaining thecustomerswe have, fortifying and extending our areas of strength with focuses on breakfast and family occasions.

Regain

Regaining thecustomerswe had lost by improving the taste and quality of our food, enhancing convenience and offering strong value.

Convert

Converting casual customers to more committed customers with coffee and snacks.

Our Business Model and Growth Strategy (2024)

FAQs

How do you answer what is your business model? ›

“Business model” is just a trendy, jargon-laden way to say “make money.” You answer that question by explaining how you make money. You sell goods, you sell services, you sell subscriptions, you sell advertising, and so forth. You buy widgets for $25 each and sell them for $50. You sell ads on your website.

What is your business growth strategy? ›

A growth strategy is a detailed outline that lists the actions businesses plan to take to expand operations, increase revenue and boost market reach. With a growth strategy, an organization evaluates its financial, market and industry positions to establish clear objectives that help the business develop over time.

What is the growth model of a business model? ›

A growth model is a visual representation of the acquisition model a business uses to grow and sustain its customer base. A business's growth model will depict the inflow of new customers, the methods used to create this inflow, and the expected growth generated with these methods.

What is the essential question the business model seeks to answer? ›

In general, a business model should identify your customers, understand the problem you are trying to solve, select a business model type to determine how your clients will buy your product, and determine the ways your company will make money.

How do you describe a business model example? ›

In the manufacturer business model, companies make money by selling to other businesses or retailers. Example: A business makes electronic parts for a cell phone. It sells those parts to a phone maker that buys parts from various companies to build its phones. All the companies involved make a profit from their sales.

What is an example of a growth strategy? ›

A growth strategy is a plan that companies make to expand their business in a specific aspect, such as yearly revenue, number of customers, or number of products. Specific growth strategies can include adding new locations, investing in customer acquisition, or expanding a product line.

What are the 4 strategies for growth? ›

There are four core strategies that make up organic growth. These strategies are known as market penetration, market development, product development, and diversification. Market Penetration: This growth strategy involves selling more of a company's existing products or services to its current customer base.

What is a growth strategy? ›

A growth strategy is an organization's plan for overcoming current and future challenges to realize its goals for expansion. Examples of growth strategy goals include increasing market share and revenue, acquiring assets, and improving the organization's products or services.

What are the five stages of business growth model? ›

Every new business and start-up, big or small, goes through the five stages of business growth. These phases include existence, survival, success, take-off, and resource maturity. All stages of small business growth come with challenges that every company will have to overcome.

What are the three growth models? ›

What are the Different Theories of Growth?
  • Classical Growth Theory. The Classical Growth Theory postulates that a country's economic growth will decrease with an increasing population and limited resources. ...
  • Neoclassical Growth Model. ...
  • Endogenous Growth Theory.

What is the main goal of the business model? ›

A business model is essential because it aligns the company's goals, operations, and strategies with its target customers' needs and preferences. It enables the company to identify, analyze, and optimize the key components of its business to ensure long-term sustainability, profitability, and customer satisfaction.

What is the most important part of your business model? ›

In short, the value proposition is a critical component of a strong business model. It defines the unique value that a company offers to its customers and sets the foundation for all other elements of the business model.

How do you answer the question "What does your business do?"? ›

Structure your answer be simple and clear enough so that it allows and invites your buyer to ask you more. If they use a term first, then you can use the industry shorthand terms; if they start, you can follow. Do your best of avoid using buzz words, and risk turning them off in the first 15 seconds.

What are the four parts of a business model? ›

Broken into four parts, each business model includes an offering, customers, infrastructure, and financial viability.

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