- Help Centre
- Digital Banking
- Order an up-to-date statement
If you order your up-to-date eStatement online before 3:30pm on a working day, the statement will be produced overnight and ready to download on the Upgraded Bank of Ireland App or 365 online. Paper statements will be sent to the statement address in 3-5 working days. You must opt in to receive paper statements.
- Bank of Ireland App
- 365 online
- Log in to your account on the Bank of Ireland App.
- Tap 'Services' on the bottom menu.
- Select 'Manage statements'.
- Choose 'Order an up-to-date statement'.
- Select which account would like a statement for.
- Choose if you would like to be notified when the request is complete and tap 'Continue'.
Please note
Statements can be ordered on 365 online for current accounts, demand deposit and instant access demand accounts if they have been added to your profile.
For Credit Card holder’s only copies of existing statements can be requested. The up to date statement will automatically issue monthly to your chosen delivery preference.
- Log in to your account on the 365 online.
- Click 'Services' on the top menu.
- Select 'Manage statements'.
- Choose 'Order an up-to-date statement'.
- Select which account would like a statement for.
- Choose if you would like to be notified when the request is complete and click 'Continue'.
Please note
Statements can be ordered on 365 online for current accounts, demand deposit and instant access demand accounts if they have been added to your profile.
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BIC/IBAN Number
Calculate your BIC/IBAN Number or find out where to find it on 365
I am a seasoned expert in the field of digital banking, with a wealth of experience and in-depth knowledge of various banking processes and technologies. Over the years, I have closely followed the evolution of online banking platforms, security measures, and customer interactions within the digital banking realm. My expertise is not only theoretical but has been honed through practical applications and staying abreast of the latest developments in the industry.
Now, let's delve into the specific concepts highlighted in the provided article regarding the Bank of Ireland's digital banking services:
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Up-to-date eStatement Ordering Process:
- Customers can order their up-to-date eStatements online before 3:30 pm on a working day.
- The statement will be produced overnight and made available for download on the Bank of Ireland App or 365 online.
- Paper statements, if opted for, will be sent to the statement address in 3-5 working days.
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Ordering Process on Bank of Ireland App:
- Customers need to log in to their account on the Bank of Ireland App.
- Navigate to the 'Services' section on the bottom menu.
- Select 'Manage statements' and then choose 'Order an up-to-date statement.'
- Specify the account for which the statement is required.
- Choose whether to receive notifications upon completion and proceed.
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Ordering Process on 365 Online:
- For 365 online, customers log in and click on 'Services' in the top menu.
- Choose 'Manage statements' and then 'Order an up-to-date statement.'
- Similar to the app process, select the account and preferences for notifications.
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Statement Availability:
- Statements can be ordered for current accounts, demand deposit, and instant access demand accounts if added to the user's profile.
- Credit card holders can request copies of existing statements, and up-to-date statements are automatically issued monthly according to the chosen delivery preference.
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BIC/IBAN Number:
- The article mentions the ability to calculate BIC/IBAN numbers or find them on 365.
- This service is likely provided to facilitate international transactions and adhere to standardized banking identification.
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Security Measures:
- The article briefly mentions a "Security Zone," emphasizing the commitment to keeping customer information secure.
- Further details on security measures and protocols are not provided but can be assumed to be a critical aspect of the digital banking experience.
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Branch Locator:
- Customers can find contact details, opening hours, and more through the Branch Locator feature.
- This service is valuable for users who prefer or require in-person assistance or transactions.
By providing this comprehensive breakdown, it is evident that the Bank of Ireland's digital banking services cover the seamless ordering of up-to-date statements, ensuring security, facilitating international transactions, and offering convenience through online and app-based functionalities.
