Overall, Oneplan is a reputable pet insurance provider in South Africa that offers a 24/7 emergency and healthcare line for both cats and dogs. The Oneplan Insurance plans start from R70 per month.
| 🔎 Company Name | 🥇 Oneplan™ |
| 📌 Founded | 2019 |
| 📍 FSP License Number | FSP 43628 |
| ☑️ Headquartered | Sandton City, Johannesburg |
| ✅ Administered By | Oneplan Underwriting Managers (Pty) Ltd |
| 4️⃣ Number of Plans | 4 |
| 💵 Plans Price Range | R80 – R430 per month |
| 🐈⬛ Species Covered | Cats and Dogs |
| 🐕 Breed Restrictions | None |
| 📊 Sub-limits within the annual maximum cover | ☑️ Yes |
| 📈 Maximum Limit per claim | Depends on the claim and the plan |
| 💙 Routine Care Benefits | ✅ Yes |
| 🧪 Diagnostic Testing Benefits | ☑️ Yes |
| 🩺 Medication Benefits | ✅ Yes |
| 🏥 Hospitalization Cover | ☑️ Yes |
| 🩹 Chronic Support Care | ✅ Yes |
| ⚠️ Accidental Cover | ☑️ Yes |
| 🔍 Illness Cover | ✅ Yes |
| 🦷 Dental Care | ☑️ Yes |
| ❎ X-rays | ✅ Yes |
Oneplan Pet Insurance – 13 Key Point Quick Overview
- ☑️ Oneplan Pet Insurance Overview
- ☑️ Oneplan Pet Insurance Plan Options
- ☑️ Oneplan Pet Accident Plan
- ☑️ Oneplan Pet Hospital Plan
- ☑️ OnePlan Pet Classic Plan
- ☑️ Oneplan Pet Super Plan
- ☑️ How to join Oneplan Pet Insurance
- ☑️ How to claim from Oneplan Pet Insurance
- ☑️ Oneplan Pet Insurance Exclusions
- ☑️ Oneplan Pet Insurance Customer Reviews
- ☑️ Oneplan Pet Insurance vs Competitors
- ☑️ Our Verdict on Oneplan Pet Insurance
- ☑️ Oneplan Pet Insurance Frequently Asked Questions
Oneplan Pet Insurance Overview
Oneplan Pet Insurance is a type of insurance policy that provides cover for your pets’ medical expenses if an unexpected illness or accident occurs. Oneplan Insurance offers Oneplan Pet Insurance. This South African-based insurance company provides various insurance products and services. With Oneplan Pet Insurance, pet owners can choose from a range of cover options, including accident-only cover, illness-only cover, and comprehensive cover that includes both accident and illness cover. Furthermore, cover can include veterinary consultations, medication, surgery, hospitalization, and other medical expenses. Oneplan Pet Insurance also offers a unique payment system called Onecard, which allows pet owners to preload funds onto a debit card that can be used to pay for veterinary bills as they occur, rather than having to pay upfront and wait for reimbursem*nt.
Oneplan Pet Insurance Plan Options
Oneplan Pet Accident Plan
| 💴 Monthly Premium | R80 per pet |
| 💵 Overall Annual Limit | R8,000 |
| 💶 Hospital Admission | Limited to R8,000 and only for accidents. There are no waiting periods. Illnesses are not covered. Scans and Diagnostics are covered if linked to corrective procedures. |
| 💷 Burial and Cremation | Covered up to R1,500. There are no waiting periods. Illnesses are not covered. This forms part of the event limit. |
Additional Information on the Pet Accident Plan
- Premiums depend on the pet’s risk profile
- An excess applies: 25% for the first 6 months and 10% from the 7th month onwards
- A minimum of R500 applies per claim
- Terms and conditions apply to the policy
- Healthcare cover amounts are paid onto the Onecard
- The policy allows a maximum of 8 pets
- Pets must be at least 8 weeks old with no age limit restrictions.
⬛ Oneplan Pet Hospital Plan
| 💵 Monthly Premium | R190 per pet |
| 💶 Overall Annual Limit | R45,000 |
| 💷 Excess Buster (Add-on) | R30 per pet monthly Immediate cover available Zero excess |
| 💴 Pet Med Booster (Add-on) | R35 per pet monthly. R350 additional funds into the Pet Med Savings per year. Immediate cover. |
| ❤️ Multiple Pet Discount | 5% discount for adding a second pet. 10% discount for the third pet. |
| 💛 Pet Med Savings | R350 per year |
| 🧡 Hospital Admission | Limited to R35,000 per event. There are no waiting periods. Illnesses have a 60-day waiting period. Scans and Diagnostics are covered if linked to corrective procedures. |
| 💙 Post-operative Care | Limited to R2,000 per year. Includes Hydro and Physiotherapy. Cover forms part of an authorized hospital claim. Subject to the overall annual limit. Waiting periods will apply. |
| 🏠 Kennel Cover | Limited to R1,650 per event and up to R165 per day. There is a waiting period of 60 days. |
| 💗 Burial and Cremation | Covered up to R1,500. Immediate cover is offered. If a pet passes because of an illness, there is a 60-day waiting period. Subject to the event limit. |
Additional Information on the Pet Accident Plan
- Premiums are based on the pet’s risk profile.
- An excess of 25% applies for the first 6 months and 10% from the 7th month onwards.
- The policy has a minimum claim amount of R500.
- Terms and conditions apply to the policy.
- All healthcare cover amounts are paid onto the Onecard.
- The policy allows a maximum of 8 pets.
- Pets must be at least 8 weeks old.
- Small dogs must be younger than 11 years.
- Medium dogs must be younger than 10 years.
- Big dogs must be younger than 9 years.
OnePlan Pet Classic Plan
| 💴 Monthly Premium | R280 per cat R300 per dog |
| 💵 Overall Annual Limit | R48,000 |
| Excess Buster (Add-on) | R35 per pet monthly Immediate cover available Zero excess |
| 💶 Pet Med Booster (Add-on) | R75 per pet monthly. R750 additional funds into the Pet Med Savings per year. Immediate cover. |
| 💷 Multiple Pet Discount | 5% discount for adding a second pet. 10% discount for the third pet. |
| 📈 Day-to-Day Annual Limit | R6,500 |
| 📉 Casualty | Limited to R5,200 per year. Limited to R1,300 per event. |
| 📊 Pet Med Savings | Limited to R750. Policyholders can double up with the Pet Med Booster |
| 🚑 Hospital Admission | Limited to R40,000 per event. There are no waiting periods. Illnesses have a 60-day waiting period. Scans and Diagnostics are covered if linked to corrective procedures. |
| 🏥 Post-operative Care | Limited to R2,000 per year. Includes Hydro and Physiotherapy. Cover forms part of an authorized hospital claim. Subject to the overall annual limit. Waiting periods will apply. |
| 🅰️ Kennel Cover | Limited to R1,650 per event and up to R165 per day. There is a waiting period of 60 days. |
| 🅱️ Burial and Cremation | Covered up to R1,500. Immediate cover is offered. If a pet passes because of an illness, there is a 60-day waiting period. Subject to the event limit. |
Additional Information on the Pet Accident Plan
- Premiums are based on the pet’s risk profile.
- An excess of 25% applies for the first 6 months and 10% from the 7th month onwards.
- The policy has a minimum claim amount of R500.
- Terms and conditions apply to the policy.
- All healthcare cover amounts are paid onto the Onecard.
- The policy allows a maximum of 8 pets.
- Pets must be at least 8 weeks old.
- Small dogs must be younger than 11 years.
- Medium dogs must be younger than 10 years.
- Big dogs must be younger than 9 years.
Oneplan Pet Super Plan
| 💴 Monthly Premium | R430 per cat R450 per dog |
| 💵 Overall Annual Limit | R70,000 |
| 💶 Excess Buster (Add-on) | R40 per pet monthly Immediate cover available Zero excess |
| 💷 Pet Med Booster (Add-on) | R85 per pet monthly. R850 additional funds into the Pet Med Savings per year. Immediate cover. |
| 📈 Multiple Pet Discount | 5% discount for adding a second pet. 10% discount for the third pet. |
| 📉 Day-to-Day Annual Limit | R8,000 |
| 📊 Casualty | Limited to R6,200 per year. Limited to R1,550 per event. |
| 💙 Pet Med Savings | Limited to R850. Policyholders can double up with the Pet Med Booster |
| 🏥 Hospital Admission | Limited to R55,000 per event. There are no waiting periods. Illnesses have a 60-day waiting period. Scans and Diagnostics are covered if linked to corrective procedures. |
| 🚑 Post-operative Care | Limited to R5,000 per year. Includes Hydro and Physiotherapy. Cover forms part of an authorized hospital claim. Subject to the overall annual limit. Waiting periods will apply. |
| 🏠 Kennel Cover | Limited to R1,850 per event and up to R185 per day. There is a waiting period of 60 days. |
| ❤️ Burial and Cremation | Covered up to R1,500. Immediate cover is offered. If a pet passes because of an illness, there is a 60-day waiting period. Subject to the event limit. |
Additional Information on the Pet Accident Plan
- Premiums are based on the pet’s risk profile.
- An excess of 25% applies for the first 6 months and 10% from the 7th month onwards.
- The policy has a minimum claim amount of R500.
- Terms and conditions apply to the policy.
- All healthcare cover amounts are paid onto the Onecard.
- The policy allows a maximum of 8 pets.
- Pets must be at least 8 weeks old.
- Small dogs must be younger than 11 years.
- Medium dogs must be younger than 10 years.
- Big dogs must be younger than 9 years.
How to join Oneplan Pet Insurance
To join Oneplan Pet Insurance, follow these step-by-step instructions:
- ☑️ Visit Oneplan’s website at www.oneplan.co.za.
- ☑️ Click on the “Pet Insurance” tab at the top of the homepage.
- ☑️ Select the type of pet insurance you want to purchase. Oneplan offers various cover options, including accident-only, illness-only, and comprehensive policies.
- ☑️ Fill out the required information in the online quote form. You must provide your details, such as your name, contact information, and pet’s breed and age.
- ☑️ Select the cover and options that best suit your needs. Oneplan offers a range of cover options and add-ons to customize your insurance policy.
- ☑️ Review your quote and make any necessary changes.
- ☑️ Accept the terms and conditions and complete the purchase by providing payment details.
- ☑️ Once you have submitted your payment, you will receive a confirmation email from Oneplan.
- ☑️ You will now be a member of Oneplan Pet Insurance. Furthermore, you can access your policy details and manage your account through their online portal.
How to claim from Oneplan Pet Insurance
To claim Oneplan Pet Insurance, follow these step-by-step instructions:
- ✅ Contact Oneplan’s claims department as soon as possible after the incident. You can do this by logging into your online account, submitting a claim, or calling their claims hotline.
- ✅ Provide all the necessary information about the claim, including the policy number, date and time of the incident, and a description of what happened.
- ✅ Submit any supporting documentation or evidence to support your claims, such as photographs, receipts, or medical reports.
- ✅ Wait for Oneplan’s claims team to review and assess your claim. In addition, Oneplan might contact you if they need additional information.
- ✅ Once your claim has been approved, Oneplan will either pay out the claim or provide further instructions on proceeding with the claim settlement.
- ✅ If your claim is denied, Oneplan will provide a reason for the denial and instructions on how to appeal the decision, if possible.
Oneplan Pet Insurance Exclusions
The Oneplan Pet Hospital, Classic, and Super plans have the following exclusions for the first 12 months from plan inception:
- Cancer
- Arthritis
- Heart disease
- Tumors, masses, or growths
- IMHA (Immune-Mediated Hemolytic Anemia)
- Tuberculosis (TB)
- Diabetes
- Congenital, hereditary, and pre-existing conditions
Oneplan Pet Insurance Customer Reviews
Reliable Service Provider.
Following an unexpected turn in our pet’s health, we found ourselves at the vet after hours. We promptly submitted our claim form and invoice to Oneplan and were pleased to have our claim settled within 48 hours. Oneplan’s efficient and reliable service provides peace of mind to pet owners, knowing they can depend on the company in the event of an unexpected incident. – Matthew Baker
Very Professional.
The Oneplan Pet Insurance team is highly responsive, providing speedy replies to queries and payouts. Their interactions are always professional and reflect their dedication to providing excellent service. – Stanley van der Berg
Exceptional.
Oneplan Pet Insurance is committed to providing exceptional service, as evidenced by their timely responses and efficient query resolution. Their focus on customer satisfaction ensures that their client’s needs are met with care and attention. – Tebogo Kumalo
Oneplan Pet Insurance vs Competitors
| 🔎 Pet Insurance | 🥇 Oneplan Pet Insurance | 🥈 OUTsurance Pet Insurance | 🥉 Dotsure Pet Insurance |
| 📌 Years in Operation | 4 years | 25 years | 12 years |
| 📍 Trust Rating | 4.4/5 | 4.2/5 | 5/5 |
| 🤝 Customer Reviews | 10,800+ | 20+ | 27,000+ |
| 🔟 Number of Plans | 4 | 4 | 10 |
| 💵 Plans Price Range | R80 – R430 p/m | Flexible | R89 – R479 p/m |
| 🐸 Species Covered | Cats and Dogs | Cats and Dogs | Cats, Dogs, Birds, Reptiles |
| ⛔ Breed Restrictions | None | None | None |
| 📊 Sub-limits | ✅ Yes | ✅ Yes | ✅ Yes |
| 💶 Maximum Limit per claim | Depends on the plan and claim | R52,500 | Depends on the plan and claim |
Our Verdict on Oneplan Pet Insurance
Oneplan Pet Insurance offers a unique and innovative approach to pet insurance, with a range of customizable cover options and benefits that set them apart from other providers in South Africa. One of its standout features is its flexible payment system, which allows policyholders to pay their premiums monthly instead of an annual lump sum. This provides more financial flexibility for pet owners and helps to make pet insurance more accessible. Another benefit of Oneplan Pet Insurance is its on-demand benefits system. This system allows policyholders to access pre-approved funds to cover routine care expenses, such as vaccinations and check-ups, without submitting a claim. This eliminates the need to pay out of pocket for these expenses and wait for reimbursem*nt, making it easier for pet owners to keep up with their pet’s routine care needs.
One potential drawback of Oneplan Pet Insurance is that its coverage options may be more limited than other providers. For example, their accident-only policy may not provide the same level of coverage as a comprehensive policy from another provider. Additionally, Oneplan’s waiting periods may be longer than other providers, which could concern pet owners who require coverage for pre-existing conditions or other health issues.
You might like to read more aboutPet Insurance and Pet Insurance Schemes in South Africa:
- 1st for Women Pet Insurance
- Paw Paw Pet Insurance
- Dotsure Pet Insurance
- GENRIC Pet Insurance
- MediPet Pet Insurance
- Oneplan Pet Insurance
- OUTSurance Pet Insurance
- Sanlam Reality Pet Cover
Frequently Asked Questions
What is Oneplan Pet Insurance?
Oneplan Pet Insurance is a pet insurance provider that offers comprehensive and customizable pet insurance plans.
What types of pets can be insured with Oneplan Pet Insurance?
Oneplan Pet Insurance covers dogs, cats, puppies, and kittens.
What is covered under Oneplan Pet Insurance’s accident cover?
Oneplan’s accident cover provides financial protection for unexpected events, such as broken bones, accidental ingestion of foreign objects, or injuries from animal attacks.
What is covered under Oneplan Pet Insurance’s illness coverage?
Oneplan’s illness cover provides financial protection for illnesses such as cancer, diabetes, and allergies, as well as treatments and medication for these conditions.
What is covered under Oneplan Pet Insurance’s routine care cover?
Oneplan’s routine care cover provides financial protection for regular and preventative care, such as vaccinations, deworming, and flea and tick prevention.
Can I customize my Oneplan Pet Insurance plan?
Yes, you can customize your Oneplan Pet Insurance plan to suit your pet’s needs and budget.
Does Oneplan Pet Insurance have waiting periods?
Yes, Oneplan Pet Insurance has waiting periods for certain conditions and treatments, such as pre-existing conditions and dental care.
Can I make claims online with Oneplan Pet Insurance?
Yes, Oneplan Pet Insurance has an easy-to-use online claims system that allows you to submit claims quickly and easily.
Does Oneplan Pet Insurance offer 24/7 virtual care?
Yes, Oneplan Pet Insurance offers 24/7 virtual care through their Oneplan App. You can chat with a veterinarian or nurse and get your pet’s health advice.
Does Oneplan Pet Insurance cover pre-existing conditions?
Oneplan Pet Insurance does not cover pre-existing conditions. However, they may offer cover for certain conditions after a waiting period.
Can I get a discount for insuring multiple pets with Oneplan Pet Insurance?
Yes, Oneplan Pet Insurance offers a multi-pet discount for insuring more than one pet.
Can I cancel my Oneplan Pet Insurance policy anytime?
Yes, you can cancel your Oneplan Pet Insurance policy anytime, but you may be charged a cancellation fee.
How long does it take to process a claim with Oneplan Pet Insurance?
Oneplan Pet Insurance aims to process claims within 24 to 48 hours of receiving all the necessary documentation.
How much does Oneplan Pet Insurance cost?
The cost of Oneplan Pet Insurance depends on factors such as your pet’s age, breed, and health history, as well as your cover options.
Is Oneplan Pet Insurance affordable?
Oneplan Pet Insurance aims to provide affordable pet insurance options, with plans starting from as little as R70 per month.
How do I sign up for Oneplan Pet Insurance?
You can sign up for Oneplan Pet Insurance online by visiting their website and filling out a simple form.
Does Oneplan Pet Insurance offer discounts for paying annually?
Yes, Oneplan Pet Insurance offers a discount for paying annually instead of monthly.
How can I contact Oneplan Pet Insurance?
You can contact Oneplan Pet Insurance by phone or email, or through their Oneplan App. Their customer service team is available to help with any questions or concerns.
