Norton Ultimate Help Desk I On-demand IT help (2024)

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System Requirements

Minimum System Requirements

To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable*.

Customer must have administrator level access to the PC or Mac.

Norton Ultimate Help Desk I On-demand IT help (1)

Windows™ Operating Systems

Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7, 8, 10, 11 (all versions), except Windows in S Mode and Windows running on ARM processor

Norton Ultimate Help Desk I On-demand IT help (2)

Mac® Operating Systems

Mac OS X 10.5 or later

Norton Ultimate Help Desk I On-demand IT help (3)

Android™ Operating Systems

Android OS version 6.x or later (must have the Google™ Play app installed)

Norton Ultimate Help Desk I On-demand IT help (4)

iOS Operating Systems

iOS version 7 or later

High speed Internet connection
800 MHz processor (minimum)
512MB of RAM (minimum)
Administrator-level access to the PC or Mac

Norton Ultimate Help Desk I On-demand IT help (2024)
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