Netflix’s slump continues as company loses 1 million users in second quarter (2024)

Netflix reported better-than-expected earnings on Tuesday, seeing a smaller exodus of viewers than originally forecast even as the platform struggles to maintain its meteoric pandemic growth.

Though Netflix reported its second straight quarterly drop in subscriber growth, and lost 1 million viewers in the second quarter of 2022, that number was lower than the 2 million it had projected in its previous report. Shares were up 10% in after-hours trading.

Netflix’s total revenue for the first quarter of 2022 was $7.97bn, missing analysts’ expectations of $8.04bn. In a letter to investors, Netflix said generating more revenue growth is a current focus.

“Our challenge and opportunity is to accelerate our revenue and membership growth by continuing to improve our product, content and marketing as we’ve done for the last 25 years, and to better monetize our big audience,” the letter said.

Netflix shares have fallen roughly 67% this year. The company cited additional headwinds for the slowdown, including password sharing, competition and a sluggish economy. It also said the strong dollar was impacting subscribers outside the US.

To offset the decline, Netflix for the first time has launched a cheaper version of its platform that includes advertising, a move that Jesse Cohen, senior analyst at Investing.com, said may serve as a much-needed growth catalyst.

“We expect advertisers seeking the chance to reach younger viewers who have abandoned traditional television will likely allocate a greater part of their marketing budget to advertise on Netflix in the future,” he said.

Tuesday’s report is the first since April, when the company’s value dropped 35% after Netflix revealed it had lost more than 200,000 subscribers in the first three months of the year. Experts say the company is not yet out of the woods as it seeks to stabilize its decline.

“Netflix is still the leader in video streaming but unless it finds more franchises that resonate widely, it will eventually struggle to stay ahead of competitors that are after its crown,” said Ross Bene, an analyst at market research firm Insider Intelligence.

The report did not address concerns of more layoffs, after the company cut 150 jobs in the previous quarter. Other major tech companies, including Spotify and Google’s parent company, Alphabet, have announced hiring slowdowns and layoffs in recent weeks.

Netflix and other streaming companies experienced explosive growth early in the pandemic, when millions were stuck in lockdowns, but the company has struggled to maintain its trajectory. It added more than 36 million subscribers during the first year of the pandemic and its share rose 86% from the end of 2019 through 2021, while the S&P 500 climbed 48%.

But the streaming market has grown crowded, with a number of platforms battle for a finite amount of viewers. Netflix is also vying with legacy media competitors dumping large amounts of funding into original programming. Disney, which owns ESPN, Hulu and Disney Plus, spent $33bn on content this year.

In a call with investors on Tuesday, executives said they would invest more heavily in original productions, forecasting $17bn spent on Netflix-made content over the next few years.

“It’s important that Netflix is seen as a tremendous value in tough economic times,” said CEO Ted Sarandos. “We have a lot of great new content coming out.”

The earnings report also contained statistics about its most popular originals, including season four of Stranger Things. The show was its most viewed release to date, attracting 1.3bn hours of viewing in its first 28 days on the platform: the largest figure Netflix has seen to date for an English-language TV show.

Netflix’s earnings report comes amid a wider downturn in the tech industry, accompanying market-wide fears of recession as inflation continues and Silicon Valley struggles to maintain its pandemic momentum. Investors will be watching closely as Meta, Google, Twitter and Tesla have earnings calls in the next weeks.

Reuters contributed reporting

Netflix’s slump continues as company loses 1 million users in second quarter (2024)

FAQs

Netflix’s slump continues as company loses 1 million users in second quarter? ›

Though Netflix reported its second straight quarterly drop in subscriber growth, and lost 1 million viewers in the second quarter of 2022, that number was lower than the 2 million it had projected in its previous report. Shares were up 10% in after-hours trading.

Is Netflix losing subscribers in 2024? ›

How many paid subscribers does Netflix have? Netflix had around 269.6 million paid subscribers worldwide as of the first quarter of 2024. This marked an increase of over nine million subscribers compared with the previous quarter.

Why has Netflix stock fallen? ›

April 19 (Reuters) - Netflix shares fell on Friday as its plan to stop sharing subscriber numbers from 2025 stoked growth worries, with analysts warning that rivals may follow the step by scrapping the key metric on the streaming industry's health.

Has Netflix's profits gone down? ›

Netflix's stock drops 5% on tepid sales guidance

Netflix Inc.'s stock initially declined 5% in extended trading Thursday after the streaming giant reported fiscal first-quarter net income of $2.3 billion, or $5.28 a share, compared with net income of $1.31 billion, or $2.88 a share, in the same quarter a year ago.

What are the Netflix results for 2024? ›

Netflix (NASDAQ:NFLX) First Quarter 2024 Results
  • Revenue: US$9.37b (up 15% from 1Q 2023).
  • Net income: US$2.33b (up 79% from 1Q 2023).
  • Profit margin: 25% (up from 16% in 1Q 2023). The increase in margin was driven by higher revenue.
  • EPS: US$5.40 (up from US$2.93 in 1Q 2023).
Apr 21, 2024

Who is Netflix's owner? ›

Annual revenue: $34.93 bil. Netflix, Inc. is a media company based in Los Gatos, California, founded in 1997 by American entrepreneurs Reed Hastings and Marc Randolph.

How many Netflix users can you have on one account? ›

You can create profiles for members in your household, allowing them to have their own personalized Netflix experience. Your account can have up to five individual profiles, and you can set a maturity rating level on each one. Each profile will have its own recommendations based on that profile's ratings and tastes.

Is Netflix a good stock to own? ›

Fair Value Estimate for Netflix Stock

With its 2-star rating, we believe Netflix's stock is overvalued compared with our long-term fair value estimate of $440, which implies a multiple of 24 times our 2024 earnings per share forecast.

What is the price to earnings of Netflix? ›

As of today (2024-05-20), Netflix's share price is $640.82. Netflix's Earnings per Share (Diluted) for the trailing twelve months (TTM) ended in Mar. 2024 was $14.41. Therefore, Netflix's PE Ratio (TTM) for today is 44.47.

What is the record high subscribers for Netflix? ›

Netflix has now hit a record high of very nearly 270 million global subscribers. The added customers helped the video service bring in $9.37 billion in revenues for the first quarter, again beating Wall Street estimates.

Has Netflix ever turned a profit? ›

With its full-year operating expenses only rising 3 percent in 2023, compared with a 7 percent revenue increase, Netflix's operating margin climbed from 18 percent to 21 percent, and its profit jumped 25 percent.

What is Netflix's net profit loss? ›

Netflix net income for the twelve months ending March 31, 2024 was $6.435B, a 53.23% increase year-over-year. Netflix annual net income for 2023 was $5.408B, a 20.39% increase from 2022. Netflix annual net income for 2022 was $4.492B, a 12.2% decline from 2021.

Why does Netflix not pay dividends? ›

This interest-bearing debt makes it much more difficult for Netflix to offer shareholders a dividend. Based on all the above, a dividend may not be the right choice for Netflix, given its investment spending and debt repayment remain much higher priorities for management.

Can you tell you a secret? ›

The two-part docuseries puts real-life victims Jade Hallam, Abby Furness and Lia Marie Hambly in the spotlight to tell of their experiences being stalked and abused online by Hardy, who was convicted in 2022 and sentenced to eight years in jail in the United Kingdom for harassing dozens of women.

Is Netflix worth it in 2024? ›

Netflix ranks No. 2 in our rating of the Best On-Demand Streaming Services of 2024.

What is the #1 Netflix series right now? ›

Bridgerton: Season 3

Is Netflix growing or declining? ›

Netflix reported 82.7 million paid streaming subscribers across the United States and Canada in the first quarter of 2024. After a decline in the U.S. and Canadian subscriber base during the first nine months of 2022, this marked a growth of about eight million compared with the same quarter of the previous year.

Are Netflix users increasing or decreasing over time? ›

The second quarter of 2021 saw about 74 million streaming subscribers in the U.S., but the third quarter of 2022 reported a decline to around 70.7 million. The fourth quarter of 2023 marked a rebound, with approximately 76 million streaming subscribers reported.

How many subscribers does Max have in 2024? ›

Max nears 100 million subscribers globally. In its earnings report released on Thursday, Warner Bros. Discovery revealed that Max gained 2 million subscribers over the past few months, bringing its total subscriber count to 99.6 million members.

Will Netflix stop reporting subscriber numbers to Wall Street starting in 2025? ›

Netflix's stock crashed Thursday after the streaming giant said it would no longer report subscriber growth numbers to Wall Street, and instead focus on delivering key financial metrics, like operating margin and profitability.

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