My Five Golden Rules of Negotiation - Part 1 • Expert Negotiator (2024)

My Five Golden Rules of Negotiationprovide the essential building blocks for every negotiation. They are:

1. Information Is Power—So Get It

2. Maximize Your Leverage

3. Employ “Fair” Objective Criteria

4. Design an Offer-Concession Strategy

5. Control the Agenda

These Five Golden Rules provide the procedural framework for all effective negotiations. It’s equally important to know when and where and how to apply these Golden Rules. Let’s consider the first two in more detail:

Golden Rule One: Information Is Power – So Get It

The first Golden Rule is essential to success in any negotiation: Information Is Power—So Get It! It’s critical to ask questions and get as much relevant information as you can throughout the negotiation process. You need sufficient information to set aggressive, realistic goals and to evaluate the other side’s goals. With this information in your pocket, you’ve got the power. Without it you will be scrambling.

Self-described “expert” negotiators often enter negotiations with arguments intended to persuade the other side of the legitimacy of their positions. Unknowingly, they’re giving up power from the first time they open their mouths. I will take an effective questioner and listener over a talker in almost any negotiation. Negotiation power goes to those who listen and learn.

Golden Rule Two: Maximize Your Leverage

How much do you want or need that item on the table? How much does your counterpart need it? What are your and your counterpart’s alternatives if you don’t reach agreement? What can you do to strengthen your leverage before and during the negotiation? How can you weaken your counterpart’s leverage? What might your counterpart be doing at the same time? Finally, are you exercising your leverage in an appropriate fashion?

Finding the answers to these leverage questions as early as possible in the process can be the key to success. Ignoring them can be a recipe for disaster. Next, we’ll a closer look at the remaining Golden Rules.

My Five Golden Rules of Negotiation, Part 2

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My Five Golden Rules of Negotiation - Part 1 • Expert Negotiator (2024)

FAQs

What are the five 5 rules of negotiation? ›

Here are some fundamental concepts that can help leaders approach negotiations with confidence:
  • Preparation is Key. Thorough preparation is crucial for successful negotiation. ...
  • Build Rapport and Trust. ...
  • Focus on Interests, Not Positions. ...
  • Be Willing to Make Concessions. ...
  • Remain Adaptable and Open-Minded.

What are the 5 C's of negotiation? ›

In fact, there are five different negotiation styles: competing, collaborating, compromising, avoiding and accommodating. We've written about them before but thought it would be useful to revisit them here in a more “at-a-glance” format for those who may want to learn more about how they approach negotiations!

What are the five 5 components of negotiation? ›

The negotiation process consists of five steps, each of which must consider elements of negotiation such as communication, party relationships, alternatives or options, legitimacy of the conflict, the interests of each party, and the commitment of each party to resolving the conflict.

What are the 5 negotiation strategies? ›

Below is a list of five styles to consider while preparing for your next negotiation.
  • Compete (I Win- You Lose) ...
  • Accommodate (I Lose – You Win) ...
  • Avoid (I Lose – You Lose) ...
  • Compromise (I Lose / Win Some – You Lose / Win Some) ...
  • Collaborate (I Win – You Win)

What are the golden rules of negotiation? ›

These golden rules: Never Sell; Build Trust; Come from a Position of Strength; and Know When to Walk Away should allow you as a seller to avoid negotiating as much as possible and win.

What are the 4 C's of negotiation? ›

Cross-Cultural Business Negotiations identifies the four Cs of negotiation: common interest, conflicting interest, compromise, and criteria. These are common to all business deals regardless of cultural nuances.

What is Batna in a negotiation? ›

A best alternative to a negotiated agreement (BATNA) is a course of action that a party engaged in negotiations has determined should be taken if talks fail and no agreement can be reached.

What are the 3 P's of negotiation? ›

During tumultuous times, it's more crucial than ever that the negotiation process fosters strong supplier relationships based on trust.

What are 3 rules for effective negotiation? ›

The three most basic rules for negotiations are: 1) Prepare, 2) Listen 3) Be Present. This sounds obvious, but how often do we not follow those three basic rules?

What is the 5 2 negotiation process? ›

The 5+2 format, also known as the 5+2 talks, the 5+2 negotiations and the 5+2 process, is a diplomatic negotiation platform aimed at finding a solution to the Transnistria conflict between Moldova and the unrecognized state of Transnistria.

What is the five step sequence most negotiations follow? ›

What is the five step sequence most negotiations follow? Preparation, rapport-building, information-trading, deal-making and closing. Don't know? In any negotiation it is important to know who the decision-makers are on the other side of the bargaining table.

How can I be a good negotiator? ›

Absorb these integrative negotiation skills to improve your outcomes.
  1. Analyze and cultivate your BATNA. ...
  2. Negotiate the process. ...
  3. Build rapport. ...
  4. Listen actively. ...
  5. Ask good questions. ...
  6. Search for smart tradeoffs. ...
  7. Be aware of the anchoring bias. ...
  8. Present multiple equivalent offers simultaneously (MESOs).

What is the quivering pen technique in negotiation? ›

The Quivering Pen:

The quivering pen is more or less the same as the nibble, but the difference is that the quivering will be done before you shake hands on the deal, or before the deal is signed rather than after. This technique is a little bit dodgy (geslepen) but not dishonest.

What are the 7 steps to negotiating successfully? ›

The 7 Step Plan for Improving Your Negotiation Skills
  • 1) Prepare & know what you want. ...
  • 2) Understand their side and aim for a solution that suits all parties. ...
  • 3) Consider alternatives. ...
  • 4) Listen and communicate. ...
  • 5) Authenticity. ...
  • 6) Know your audience and tailor your response. ...
  • 7) Don't take things personally.
Mar 1, 2024

What is the number 1 rule of negotiation? ›

Rule 1 – Don't (unless you need to)

Conflict - if there is no conflict don't negotiate. If you're a salesman sell high. If you're a buyer then buy on price. If you do not need an ongoing relationship with the other party then buy hard or sell hard.

What are the 3 C's of negotiation? ›

Most people know intuitively that if they are to be convincing, they need to be confident, and if they are to be confident, they need to be comfortable (comfortable, confident, and convincing are what I term the three C's of negotiation).

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