My bank is charging me ATM fees. Is this legal? (2024)

FAQs

My bank is charging me ATM fees. Is this legal? ›

Yes. Both your bank or credit union and the owner of the ATM can charge you a fee. Your bank or credit union must disclose its fee in writing when you open your account or when it adds a new fee. The ATM operator must disclose its fee in writing at the ATM itself.

Can you dispute ATM fees? You can typically dispute any unauthorized charge in your checking account or savings account, including ATM fees. If you incurred an ATM fee and it wasn't the result of fraud, you may still be able to request that your bank reimburse you.

Federal law allows banks to charge fees, including service fees. The bank is required to disclose to you any fees associated with an account before you open the account. Another federal law requires ATM operators to provide notice to consumers that a fee will be charged.

Federal law allows banks to charge non-interest charges and fees, including deposit account service charges. Generally, all fees are determined on a competitive basis within the market.

You will only be charged if; you have a credit card, store card or charge card or your card issuer charges a cash advance fee (this is very unusual), or. if the ATM or cash at the till operator indicates you will be charged.

If the ATM makes a mistake and miscalculates your deposit or withdrawal, you should document the event as much as possible, quickly contact the bank or ATM operator and possibly file a complaint with the Consumer Financial Protection Bureau if you have trouble getting your funds back.

Bank investigators will usually start with the transaction data and look for likely indicators of fraud. Time stamps, location data, IP addresses, and other elements can be used to prove whether or not the cardholder was involved in the transaction.

Some banks offer ATM fee reimbursem*nts or refunds, which means that they credit your account for ATM fees you're charged. For example, if you use an out-of-network ATM and are charged a fee by its owner, your bank would credit your account for that fee.

The surcharge fee may be imposed by the ATM owner (the bank or Independent ATM deployer) and will be charged to the consumer using the machine.

How do I get around bank fees? ›

What Is an Excessive Withdrawal Fee? Excessive transaction fees, also called excess transfer fees, withdrawal limit fees, or excessive withdrawal fees, refer to penalties for excessive withdrawals from a savings or money market account.

Many banks charge customers for using an out-of-network ATM. The out-of-network ATM provider usually charges you an additional fee. Avoid ATM fees by looking for a bank with a large network or one that refunds out-of-network fees.

Yes. Both your bank or credit union and the owner of the ATM can charge you a fee. Your bank or credit union must disclose its fee in writing when you open your account or when it adds a new fee.

If an ATM accepts your cash or check without depositing your funds or registers an incorrect amount, don't worry! Take a breath, gather evidence, and report it to your bank immediately. Doing so will improve your chances of a quicker resolution and getting the money back where it belongs — in your account.

Yes, you can get overdraft fees waived at many financial institutions, but it may depend on the bank. Some banks may have a formal process for fee waivers or may provide auto-deposits from connected accounts. Here are some steps for getting overdraft fees refunded: Simply ask for a refund.

If the cash is left unintentionally, it gets retracted so someone else can't walk by and grab it – and the cardholder would be out of luck with no recourse." Tente said it's likely the responsibility of the ATM operator to give back the cash or issue a credit back to the customer.