Metrobank – Cards and Personal Credit (2024)

FAQs

Can I use my Metrobank credit card abroad? ›

When you travel abroad you can use your Personal or Business Metro Bank debit or credit card to pay for everything you need. You can use your card everywhere that you see the MasterCard logo to pay for goods or withdraw cash.

Loans are processed in as fast as 7 business days.

Upon submission of your fully accomplished application form and requirements, your credit card application will be evaluated and processed within 2-3 weeks. To check the status of your application, you may call our 24-Hour Customer Service Hotline at 88-700-700 or via the Domestic Toll-free number at 1-800-1-888-5775.

According to current employees, Metrobank offers attractive benefits, including : clothing allowance. medical allowance. mid-year bonus, CBA, 13th-month pay, and performance-based bonuses.

When you use a credit card in a foreign country, the issuer automatically converts the local currency to dollars based on up-to-date exchange rates. For this conversion service, the issuer may charge a nominal fee, a percentage typically between 1-3% of the total purchase.

For Foreigners, any of the following:

Proof of Income or Employment AND a Copy of Alien Certificate of Registration(ACR)/ Immigration's Certificate of Residence (ICR) or VISA.

In 2023, it was acclaimed as the Strongest Bank in the Philippines by 'The Asian Banker' and 'Bank of the Year' by The Banker. These recognitions, bolstered by numerous other global awards, underscore Metrobank's prowess as a financial institution, making it the prudent choice for managing wealth.

What is the reputation of Metrobank? ›

Metro Bank has achieved the top spot in the Competition and Market Authority's (CMA) latest Service Quality Survey for overall service to its personal current account customers for the eighth time running. Metro Bank is: The highest rated high street bank for overall service quality for personal and business customers.

Please inform us through our Customer Service Hotline at 88-700-700 or through our domestic toll free hotline 1800-1888-5775. Alternatively, you may activate your new cards on your own through the traditional channels (see end of FAQs).

2.5% Forex Processing Fee, which represents the costs needed by Metrobank to internally process the foreign currency transactions.

Depending on the credit card you have, and the lender, you may be charged a fee for using your card overseas. If you're given the choice to pay in the local currency, it's typically cheaper to do so.

Not all credit card companies recommend that you set a travel notice before you go away, including those with EMV chips that may provide added security when you travel. If your credit card doesn't have an EMV chip, you should contact your bank before you leave to make sure your trip goes smoothly.