Manulife Financial business model canvas (2024)

Cash machine:

The cash machine business model allows companies to obtain money from sales since consumers pay ahead for the goods they purchase, but the costs required to generate the revenue are not yet paid. This increases companies' liquidity, which they may use to pay off debt or make additional investments. Among several others, the online store Amazon often employs this business model.

Augmenting products to generate data:

Due to advancements in sensors, wireless communications, and big data, it is now possible to collect and analyze massive quantities of data in a wide range of settings, from wind turbines to kitchen appliances to intelligent scalpels. These data may be utilized to improve asset design, operation, maintenance, and repair or improve how an activity is carried out. Such skills, in turn, may serve as the foundation for new services or business models.

Customer relationship:

Due to the high cost of client acquisition, acquiring a sizable wallet share, economies of scale are crucial. Customer relationship management (CRM) is a technique for dealing with a business's interactions with current and prospective customers that aims to analyze data about customers' interactions with a company to improve business relationships with customers, with a particular emphasis on retention, and ultimately to drive sales growth.

Customer data:

It primarily offers free services to users, stores their personal information, and acts as a platform for users to interact with one another. Additional value is generated by gathering and processing consumer data in advantageous ways for internal use or transfer to interested third parties. Revenue is produced by either directly selling the data to outsiders or by leveraging it for internal reasons, such as increasing the efficacy of advertising. Thus, innovative, sustainable Big Data business models are as prevalent and desired as they are elusive (i.e., data is the new oil).

Best in class services:

When a firm brings a product to market, it must first create a compelling product and then field a workforce capable of manufacturing it at a competitive price. Neither task is simple to perform effectively; much managerial effort and scholarly study have been dedicated to these issues. Nevertheless, providing a service involves another aspect: managing clients, who are consumers of the service and may also contribute to its creation.

Cross-subsidiary:

When products and goods and products and services are integrated, they form a subsidiary side and a money side, maximizing the overall revenue impact. A subsidiary is a firm owned entirely or in part by another business, referred to as the parent company or holding company. A parent company with subsidiaries is a kind of conglomerate, a corporation that consists of several distinct companies; sometimes, the national or worldwide dispersion of the offices necessitates the establishment of subsidiaries.

Digital transformation:

Digitalization is the systematic and accelerated transformation of company operations, processes, skills, and models to fully exploit the changes and possibilities brought about by digital technology and its effect on society. Digital transformation is a journey with many interconnected intermediate objectives, with the ultimate aim of continuous enhancement of processes, divisions, and the business ecosystem in a hyperconnected age. Therefore, establishing the appropriate bridges for the trip is critical to success.

Codifying a distinctive service capability:

Since their inception, information technology systems have aided in automating corporate operations, increasing productivity, and maximizing efficiency. Now, businesses can take their perfected processes, standardize them, and sell them to other parties. In today's corporate environment, innovation is critical for survival.

Two-sided market:

Two-sided marketplaces, also called two-sided networks, are commercial platforms featuring two different user groups that mutually profit from the web. A multi-sided platform is an organization that generates value mainly via the facilitation of direct contacts between two (or more) distinct kinds of connected consumers (MSP). A two-sided market enables interactions between many interdependent consumer groups. The platform's value grows as more groups or individual members of each group use it. For example, eBay is a marketplace that links buyers and sellers. Google connects advertising and searchers. Social media platforms such as Twitter and Facebook are also bidirectional, linking consumers and marketers.

Technology trends:

New technologies that are now being created or produced in the next five to ten years will significantly change the economic and social landscape. These include but are not limited to information technology, wireless data transmission, human-machine connection, on-demand printing, biotechnology, and sophisticated robotics.

Healthcare:

The prevention, treatment, and management of disease and maintaining mental and physical well-being via the medical and allied health professionals' services. It includes diagnostic, preventative, remedial, and therapeutic service providers such as physicians, nurses, hospitals, and other private, public, and volunteer organizations. Additionally, it comprises producers of medical equipment and pharmaceuticals, as well as health insurance companies.

Subscription:

Subscription business models are built on the concept of providing a product or service in exchange for recurring subscription income on a monthly or annual basis. As a result, they place a higher premium on client retention than on customer acquisition. Subscription business models, in essence, concentrate on revenue generation in such a manner that a single client makes repeated payments for extended access to a product or service. Cable television, internet providers, software suppliers, websites (e.g., blogs), business solutions providers, and financial services companies utilize this approach, as do conventional newspapers, periodicals, and academic publications.

Solution provider:

A solution provider consolidates all goods and services in a particular domain into a single point of contact. As a result, the client is supplied with a unique know-how to improve efficiency and performance. As a Solution Provider, a business may avoid revenue loss by broadening the scope of the service it offers, which adds value to the product. Additionally, close client interaction enables a better understanding of the customer's habits and requirements, enhancing goods and services.

Low touch:

Historically, developing a standard touch sales model for business sales required recruiting and training a Salesforce user who was tasked with the responsibility of generating quality leads, arranging face-to-face meetings, giving presentations, and eventually closing transactions. However, the idea of a low-touch sales strategy is not new; it dates all the way back to the 1980s.

Manulife Financial business model canvas (2024)

FAQs

What type of business is Manulife? ›

Manulife is a leading international financial services group that helps people make their decisions easier and lives better.

What are the 7 components of business model canvas? ›

The Business Model Canvas consists of nine essential parts: Customer Segments, Value Proposition, Revenue Streams, Channels, Customer Relationships, Key Activities, Key Resources, Key Partners, and Cost Structure. Let's take a look at each section of the Business Model Canvas.

How does Manulife make money? ›

Manulife offers a wide array of financial products and services, including insurance products, annuities, retirement-related services, mutual funds and investment management services to its clients. Its end users include: Retail Customers.

What are the strategic goals of Manulife? ›

Through our community investments, and aligned to our Impact Agenda, we work with organizations to foster healthier, more equitable communities across our three interconnected strategic focus areas: empowering sustained health and well-being; driving inclusive economic opportunity; and accelerating a sustainable future ...

Which bank owns Manulife? ›

Manulife Bank is a wholly owned subsidiary of The Manufacturers Life Insurance Company and was the first federally regulated bank opened by an insurance company in Canada.

Who is Manulife owned by? ›

Mutual company

In 1958, shareholders voted to change its legal form from a joint stock company to a mutual organization, making the company privately owned by its policyholders.

What is the Business Model Canvas summary? ›

The business model canvas is a tool designers use to map out a business or product's key actors, activities and resources, the value proposition for target customers, customer relationships, channels involved and financial matters. It gives an overview to help identify requirements to deliver the service and more.

What are the four pillars of Business Model Canvas? ›

The Business Model Canvas' four pillars are: Product/Service. Customer Interface. Infrastructure Management.

What is the Business Model Canvas explained? ›

The Business Model Canvas is a business tool used to visualise all the building blocks when you want to start a business, including customers, route to market, value proposition and finance.

What is Manulife financial plans? ›

Manulife Financial Plans, Inc., a wholly owned subsidiary of The Manufacturers Life Insurance Co. (Phils.), Inc. providing clients with educational and pension plans in the Philippines. The Manulife Financial Plans, Inc. head office is located in 10th Floor NEX Tower, 6786 Ayala Avenue, Makati City, 1229.

What is Manulife known for? ›

We're a leading international financial services group that helps make people's decisions easier and lives better. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

How big is Manulife financially? ›

Significant Scale

As at December 31, 2021, our market capitalization was US$37.1 billion (C$46.8 billion), making Manulife one of the largest life insurance companies in the world. Financial Corporation including The Manufacturers Life Insurance Company, John Hanco*ck Life Insurance Co.

What are the core values of Manulife? ›

Our values

Do the right thing - We act with integrity and do what we say. Think big - Anything is possible. We can always find a better way. Get it done together - We're surrounded by an amazing team.

What is Manulife called in the US? ›

Following the April 28, 2004, merger between Manulife Financial Corporation (MFC) and John Hanco*ck Financial Services, Inc., the Company changed its name to John Hanco*ck Life Insurance Company (U.S.A.), effective January 1, 2005.

What is the philosophy of Manulife? ›

We live our Mission.

At Manulife, we're committed to helping you through these important life moments. It's about giving you the confidence to make the right decisions so you can spend time on the people and things that really matter.

Is Manulife a financial company? ›

Our mission. We are working hard to not only change ourselves, but to reshape our industry. Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better.

Is Manulife an insurance company? ›

Manulife - Insurance & investment solutions for you.

Is Manulife an investment company? ›

Insurance and Investment Company | Manulife Philippines

Plan with us today. Want to manage your policy on the go?

Is Manulife a corporation? ›

Manulife Financial Corporation, based in Toronto, is Canada's largest insurance company and one of the largest in the world. Its principal operations are located in Canada, the United States and Asia. Manulife offers life, health and income insurance protection, as well as annuities and wealth and asset management.

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