Managing an Airbnb: 10 Best-Kept Secrets From A Superhost (2024)

Managing an Airbnb: 10 Best-Kept Secrets From A Superhost (1)

Manage Your Airbnb

If you’re feeling lost, overwhelmed, or simply want to earn more revenue, read on for 10 best-kept secrets to managing an Airbnb with ease.

There are a lot of myths about managing an Airbnb. The biggest of which is that it’s easy, passive income and that if you simply have enough properties, you can quickly become a millionaire while relaxing on the beach all day.

I’m here to tell you that, for most hosts, that’s simply not true.

Airbnb hosting is hard work. Between finding the right property, setting it up, responding to guests, screening guests, figuring out how to command the highest price, doing tons of maintenance and upkeep…Airbnb hosting can quickly amount to much more than you bargained for.

If you’re feeling lost, overwhelmed, or simply want to earn more revenue while spending less time managing your Airbnb, read on for 10 best-kept secrets to managing an Airbnb with ease.

Managing an Airbnb: 10 Best-Kept Secrets From A Superhost (2)

Contents

  • Managing an Airbnb: 10 Best-Kept Secrets From A Superhost
    • 1. You can’t rely solely on automated pricing tools
    • 2. Automating your Airbnb messages is an absolute must
    • 3. You’re probably overspending on your Airbnb
    • 4. Becoming a Superhost is easier (and more important) than you think
    • 5. Property maintenance is an absolute non-negotiable
    • 6. You need to know what your Airbnb guests really want
    • 7. You’re not going to earn 5-star reviews with every stay
    • 8. Putting your reviews on autopilot is key
    • 9. Guests will ask for a full refund more often than you’d think
    • 10. It’s not passive income but you can outsource a lot of the work
  • Takeaway

Managing an Airbnb: 10 Best-Kept Secrets From A Superhost

1. You can’t rely solely on automated pricing tools

After testing out two different automated pricing tools my first year hosting, I learned the hard way that no pricing tool is as easy as ‘set it and forget it’. If you rely solely on an automated pricing tool, you could lose out on tens of thousands in revenue.

With AirDNA, you can quickly optimize your Airbnb pricing with data-driven insights while remaining completely in control. Learn exactly how I used AirDNA to gross over $85,000 my first year hosting.

Pro tip: One of the best things you can do to increase your revenue and start earning more from your Airbnb is optimize your listing.

2. Automating your Airbnb messages is an absolute must

As a short-term rental host, you don’t have time to manually send messages to every single guest. You also can’t risk accidentally forgetting to send check-in information or other crucial details guests need when staying with you.

Stop wasting time and avoid costly mistakes by spending a few minutes to set up these five automated messages for your Airbnb.

The best part? Setting up scheduled messages through Airbnb’s built-in tool is totally free. And I’m making it as easy as can be by sharing the exact automated messages I use as a Superhost.

Recommended: 5 Essential Airbnb Messages That Will Save You Time

3. You’re probably overspending on your Airbnb

If you’re checking out what other Airbnb hosts are up to, it might not take long to convince yourself to buy more, more, more for your short-term rental. Makeup towels, tissue box holders, customized coasters…the list goes on and on.

As Airbnb hosts, we’re especially susceptible to convincing ourselves we need EVERYTHING because we never know what will go wrong at our property or what tiny detail our guests will call out in a less-than-glowing review.

But, if you let yourself worry about too much, you’ll quickly find that there’s nowhere to draw the line. Find out how to answer the question “Do I really need that?” and get 10 non-essential Airbnb items truly worth the investment in this blog post.

Recommended: 10 Non-Essential Airbnb Items Truly Worth the Investment

4. Becoming a Superhost is easier (and more important) than you think

As an Airbnb host, one of the best things you can do for your business is earn Superhost status. That’s because knowledgeable Airbnb guests know that Superhosts have met strict hospitality standards and consistently host high-quality stays.

So, as an Airbnb Superhost, you’ll have instant credibility with potential guests and your listing will have increased visibility in search. Find out how to effortlessly become an Airbnb Superhost in three quick months!

Recommended: Effortlessly Become An Airbnb Superhost In 3 Quick Months

5. Property maintenance is an absolute non-negotiable

As a short-term rental host, the importance of regular property maintenance can’t be overlooked. Taking the time to visit your rental propertyat leastevery six monthswill ensure that you’re addressing small issues before they become disasters that impact your business.

In this post, I’m walking you throughevery single step of a thorough property maintenance check. Following these steps will ensure your rental is ready to earn the 5-star reviews you deserve.

Recommended: Rental Property Maintenance: Don’t Miss Out On These Crucial Steps

Managing an Airbnb: 10 Best-Kept Secrets From A Superhost (3)

6. You need to know what your Airbnb guests really want

As an Airbnb Superhost, I’ve hosted over 300 guests. Throughout my first year hosting, I spent hours each week talking to my Airbnb guests, answering questions, resolving issues, and reading their reviews. I’ve also stayed in close to 50 Airbnbs myself, so I have tons of first-hand experience about what it’s like to be a guest.

If you’re a first-time host who wants as many 5-star reviews as possible, it’s crucial you hear these five secrets I’ve learned the hard way that can help your new Airbnb business become a huge success.Make sure to read down to the bottom for my #1 tip!

Recommended: 5 Things Your Airbnb Guests Really, Really Want

7. You’re not going to earn 5-star reviews with every stay

Let’s face it, Airbnb reviews are simultaneously the best and worst part of hosting on Airbnb.

That’s because all the hard work you put into hosting can feel worthwhile when a guest leaves a glowing review. And, well, a less-than-perfect review can make you wonder if you got into the right business in the first place.

Some lucky hosts have nothing but exceptional reviews. Others are struggling to get out of a streak of negative reviews. Most of us are somewhere in between. No matter where you stand, this guide can help you successfully handle negative Airbnb reviews.

Recommended: How To Make Negative Airbnb Reviews Work In Your Favor

8. Putting your reviews on autopilot is key

When it comes to Airbnb reviews, you can’t mess around—reviews can make or break your entire business. Don’t risk learning about how Airbnb host reviews work through trial and error.

Get tons of tips all first-time Airbnb hosts need before leaving reviews for their guests. Get five real examples of reviews I’ve left my Airbnb guests and my super simple 3-step process to make writing your own Airbnb reviews a breeze.

Recommended: 5 Perfect Airbnb Host Reviews (+ How To Effortlessly Write Them)

9. Guests will ask for a full refund more often than you’d think

As an Airbnb host, it’s inevitable—guests will ask you for a refund from time to time. This is especially true for Airbnbs in areas with more extreme weather than their guests are used to, which concerns guests and impacts their travel plans.

But, just because guests ask for a full refund doesn’t mean you have to give them one to make them happy—here’s how to avoid giving refunds and STILL make your guests happy.

Recommended: Rescheduling Airbnb Guests? Read This First To Avoid Losing Money

10. It’s not passive income but you can outsource a lot of the work

While I sharetonsof tips to help younavigate hosting with easeandbecome a profitable Airbnb hostwithout wanting to rip your hair out…well, sometimes we just have to be honest with ourselves about when managingeveryaspect of our Airbnb, every minute of every day, all by ourselves is just too much.

If you’re finally ready to outsource the things youhateabout hosting or are wondering if hiring an Airbnb co-host is right foryou—look no further.

As a realAirbnb Superhostwho just hired her first co-host, I’m breaking down what it’s really like to hire someone to manage your Airbnb. Read on to find out what you need to know BEFORE hiring your first Airbnb co-host.

Pro tip: One of the best things you can do to increase your profitability is optimize your listing.

Takeaway

By implementing the 10 things covered in this post, you’re now ready to earn more revenue, make fewer mistakes, and spend more time doing what you love.

Have any questions about managing an Airbnb? Let me know in the comments.

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Managing an Airbnb: 10 Best-Kept Secrets From A Superhost (4)

Disclaimer: All content on this website is for informational purposes only. You are taking all provided information at your own risk. We are not financial, real estate, legal, investment or other professionals. Nothing on this website should be construed as professional advice. We will not be liable for any loss or damage of any nature. For more information, read our disclaimer.

Managing an Airbnb: 10 Best-Kept Secrets From A Superhost (2024)

FAQs

Managing an Airbnb: 10 Best-Kept Secrets From A Superhost? ›

Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

How does Airbnb punish hosts? ›

Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

What percentage of Airbnb hosts are Superhosts? ›

As a Superhost, you may enjoy a variety of benefits directly related to your elite status. Remember, less than 20-percent of all Airbnb hosts earn Superhost status. The top benefits of having Superhost status include: Attract more guests with the Superhost badge.

Can I trust a Superhost on Airbnb? ›

Every Superhost has a track record of highly rated stays, which means you can expect outstanding hospitality.

How do I stay at the top of Airbnb algorithm? ›

High quality listing photos, and in particular an eye-catching cover photo, help attract guests' attention and improve engagement, which can improve ranking. A comprehensive listing description and accurate list of amenities help guests evaluate the listing and develop the confidence to book.

What are Airbnb hosts not allowed to do? ›

Arbitrage: Using a 3rd party to book a hotel or 3rd party accommodation and listing it on Airbnb at an inflated rate, is not allowed. Hosts must adhere to specific rules for timeshares or similar accommodation types when considering whether or not to list on Airbnb.

Do Airbnb hosts spy on guests? ›

Hosts are not allowed to have security cameras and recording devices that monitor any part of a listing's interior, such as the listing's hallway, bedroom, bathroom, living room, or guest house, even if they're turned off or disconnected. Hidden security cameras are strictly prohibited.

Where do Airbnb hosts make the most money? ›

According to Tipalti's study, Hawaii is the US state with the highest average annual host earnings. There, Airbnb hosts make, on average, a whopping $73,247 per year. Tennessee hosts follow right after, with $67,510 per year thanks to the state's many gorgeous properties and attractions.

How much money do Airbnb Superhosts make? ›

According to Airbnb statistics provided by the platform itself, in Q3/2022 an average Superhost made 64% more revenue than a regular host. The one million Airbnb Superhosts collectively earned $23+ billion in income between October 2021 and September 2022, which averages $23,000+ per Superhost per year.

What is considered a good Airbnb occupancy rate? ›

While 50% is the minimum, you should aim for an Airbnb occupancy rate of 65% and above in order to maximize the performance and ROI of your investment property. As an Airbnb host, you make zero money when your property is vacant.

Are there fake Airbnb listings? ›

Scammers often create fake Airbnb listings or impersonate legitimate hosts in order to trick users into sharing their personal and financial information, or to steal their money or property.

How much do Superhosts make? ›

Of course, some make a lot more money. "Superhosts," as top hosts who get five star reviews are known, can bring in as much as six figures annually, Inc. reported.

How do I know if my Airbnb host is legit? ›

How do I verify an Airbnb host? You can verify an Airbnb host by checking the host's profile on the official Airbnb platform. You can also check for a Superhost badge, which means they've maintained high ratings from their guests consistently for the past year.

How to run a luxury Airbnb? ›

Hosting a successful luxury Airbnb requires a hands-on approach. Pay attention to the finer details, invest in high-quality amenities and furnishing, offer a unique experience, and keep track of everything. In short, always place the needs of your guests first and provide the best possible experience for them.

How to increase Airbnb income? ›

Let's take a look at 7 clever ways to increase your Airbnb revenue.
  1. Rent Out Extra Storage Space. ...
  2. Rent Out Extra Parking. ...
  3. Make Use of a Large Yard or Acreage. ...
  4. Provide Pet-friendly Accommodations. ...
  5. Craft Unique Airbnb Experiences. ...
  6. Optimize Property Features and Amenities. ...
  7. Become an Airbnb Consultant.

Are Airbnb hosts penalized for canceling? ›

Cancellation penalties

Penalties may apply if you cancel an Experience that's already been booked by a guest. We may charge a fee of up to 20% of the booking value of the canceled Experience, which we will deduct from an upcoming payout. We'll notify you if a fee will be charged before you complete a cancellation.

Does Airbnb penalize guests for cancelling? ›

Guests who cancel will receive an automatic refund if your cancellation policy permits it. Even if it doesn't, they may qualify for a refund under our Rebooking and Refund Policy, or if there's an extenuating circ*mstance.

What happens if you don't pay Airbnb host for damages? ›

If you don't submit a timely payment or appeal, or your appeal is unsuccessful, your payment method will be charged. (This does not apply to stays in China, Japan, or India.) You'll never be charged without advance notice or a chance to appeal before and after you've been charged.

Can Airbnb suspend a host? ›

In addition to actions we may take for violations of our ground rules for Hosts, Airbnb may suspend or remove individual listings or accounts for violations of our other terms or policies.

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