Manager - Enterprise Fraud Strategy (Hybrid / Remote) job in Santa Fe at UMB Bank | Lensa (2024)

Job

Company

Description

Salary

Skills

Benefits

Job Description

The Manager, Enterprise Fraud Data Strategy will report directly to the Director, Enterprise Fraud Operations, supporting business reporting and analytical needs for multi channel payment systems. These payment channels will include Card (Debit and Credit), Check, Digital Online Banking, Mobile, Wire, ACH & P2P. This role is hybrid (Tue thru Thu on-site) for candidates in Kansas City area and open to qualified remote candidates outside of Kansas City area but within the US.

  • Responsible for managing a multi channel data team and the associated systems and tools used for the creation of reports to be consumed by Lines of Business senior executives and analysis for managing fraud prevention strategies across all payment channels.

  • Work in concert with the Enterprise Fraud Prevention and Enterprise Fraud Claims Managers to identify fraud trends and make necessary strategy adjustments to the applicable fraud prevention tools to detect and prevent fraudulent transactions.

  • Responsible to continually evaluate the effectiveness of existing analytical tools.

  • Appraise the latest technological solutions offered to the industry and their potential adaption to UMB. Validate fraud prevention systems by monitoring network performance and fraud prevention measures; developing and implementing tests and audits; monitoring and ensuring compliance to standards, policies, and procedures; conducting incident response analyses; developing and conducting training programs.

  • Will work closely with the Enterprise Fraud Prevention and Claims Managers to produce appropriate data and reporting to fulfill overall business needs and expectations of the Director of Enterprise Fraud Operations and the banks senior executives.

  • Ensures compliance with all regulatory requirements. Works closely with product partners to identify new product fraud risks and develop/implement appropriate controls and safeguards to effectively mitigate risk.

  • Communicates regularly with peer banks and industry organizations to maintain awareness of industry risks and trends Must be familiar with principles of project management. Must stay current with UMBs fraud policies and procedures.

  • Furnishes and delivers professional presentations at various forums and committees to multiple levels of leadership. Must be able to deliver to stringent timelines confidently. Other duties as assigned.

We are excited to talk to you if you have:

  • Bachelor’s degree in statistics or equivalent field of study.

  • 7 years banking experience.

  • 4+ years hands-on experience with card, check, ACH and/or wire fraud strategy development and analysis.

  • 2+ years of supervisory experience.

Compensation Range:

Minimum: $72,870.00 - Mid Point: $104,160.00 - Maximum: $135,450.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursem*nt; tuition reimbursem*nt; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [emailprotected] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy_Notice_for_California_Candidates_Original_file.pdf) to understand how we collect and use your personal information when you apply for employment with UMB.

Who we are

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB_Tuce_Book_Original_file.pdf)

Check out the road to a career at UMB

This job was posted on Fri Nov 03 2023 and expired on Fri Nov 24 2023.

$135K /yr Average

Tasks

  • Document all investigative activities.
  • Prepare written reports of investigation findings.
  • Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures.
  • Gather financial documents related to investigations.
  • Interview witnesses or suspects and take statements.
  • Review reports of suspected fraud to determine need for further investigation.
  • Conduct in-depth investigations of suspicious financial activity, such as suspected money-laundering efforts.
  • Lead, or participate in, fraud investigation teams.
  • Prepare evidence for presentation in court.
  • Coordinate investigative efforts with law enforcement officers and attorneys.
  • Testify in court regarding investigation findings.
  • Recommend actions in fraud cases.
  • Evaluate business operations to identify risk areas for fraud.
  • Create and maintain logs, records, or databases of information about fraudulent activity.
  • Maintain knowledge of current events and trends in such areas as money laundering and criminal tools and techniques.
  • Advise businesses or agencies on ways to improve fraud detection.
  • Negotiate with responsible parties to arrange for recovery of losses due to fraud.
  • Train others in fraud detection and prevention techniques.
  • Design, implement, or maintain fraud detection tools or procedures.
  • Conduct field surveillance to gather case-related information.
  • Research or evaluate new technologies for use in fraud detection systems.
  • Arrest individuals to be charged with fraud.
  • Obtain and serve subpoenas.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management - Managing one's own time and the time of others.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Vision Insurance
  • Adoption Assistance
  • Dependent Care
  • Paid Holidays
  • Tuition Assistance
  • Employee Assistance Program
  • Vacation & Paid Time Off

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Manager - Enterprise Fraud Strategy (Hybrid / Remote) job in Santa Fe at UMB Bank | Lensa (2024)
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