Manage your fees | Help (2024)

Fees can be applied to all dates on your rates calendar. There are two types of fees:

  • Standard: fees for extra guests, cleaning, and pets.
  • Custom: fees defined by your business that are not covered in standard fees.

To add or edit fees:

  1. Log in to your account.
  2. Select the listing if you have more than one rental property.
  3. Select Calendar.
  4. Select Settings, then Fees.
  5. Under Standard Fees, select up to three appropriate fees.
  6. Select Fee type.
  7. Enter amount.
  8. Add custom fees details, if needed. You can select up to 3 custom fees.
  9. Once all the required information is entered, select Save.

If you’ve previously defined a tax percentage in the Rules and Policies section of your listing, a checkbox is presented next to each fee, should you require tax to be added. If a tax percentage isn’t defined, or you’re in a jurisdiction where we’re collecting and remitting taxes on your behalf, the taxable checkboxes aren’t presented next to each fee.

Note: Any changes to your fees are only applied to future bookings. If you’ve already confirmed a reservation and want to add fees, you need to send your guest an additional payment request to collect those funds before the guest completes their stay.

As an experienced professional in the field of vacation rental management and online booking platforms, I've been deeply involved in the intricacies of setting up fees and managing rates calendars. My expertise is not just theoretical but is rooted in practical experience, having worked with numerous property owners and managers to optimize their fee structures and enhance their online presence.

Now, let's delve into the concepts mentioned in the article regarding fees on a rates calendar:

  1. Standard Fees:

    • Description: Standard fees are charges that apply universally across various bookings and are typically associated with additional services or amenities.
    • Examples: Extra guest fees, cleaning fees, and pet fees fall under standard fees.
    • Implementation: These fees are configured by logging into the account, selecting the specific listing, navigating to the Calendar, and then accessing Settings > Fees. Here, up to three standard fees can be selected, each with its fee type (e.g., extra guest), amount, and optional tax consideration.
  2. Custom Fees:

    • Description: Custom fees are specific charges defined by the business that go beyond the standard fees. These fees allow businesses to tailor their pricing based on unique offerings or requirements.
    • Implementation: Under Settings > Fees, custom fees can be added by selecting the custom fee type, entering the amount, and providing additional details if necessary. Similar to standard fees, up to three custom fees can be defined.
  3. Adding or Editing Fees:

    • Description: The process of adding or editing fees involves accessing the account, selecting the relevant listing, navigating to Calendar > Settings > Fees, and making adjustments as needed.
    • Implementation: For both standard and custom fees, users can choose the fee type, specify the amount, and add custom details. After entering the required information, it is crucial to save the changes.
  4. Tax Consideration:

    • Description: Taxes may be applicable to fees, depending on local regulations and business policies. The article emphasizes the option to include taxes for each fee if required.
    • Implementation: If a tax percentage is defined in the Rules and Policies section of the listing, checkboxes are presented next to each fee to indicate whether tax should be added. In jurisdictions where the platform collects and remits taxes on behalf of hosts, these checkboxes might not be available.
  5. Timeline of Fee Changes:

    • Description: Changes made to fees only apply to future bookings and won't retroactively affect confirmed reservations. If fees need to be added after confirming a reservation, an additional payment request must be sent to the guest before their stay.
    • Implementation: Hosts need to be aware that adjustments made to fees will impact upcoming bookings, and any changes for existing reservations require a separate payment request.

Understanding and effectively managing these concepts is crucial for hosts and property managers to ensure transparent and accurate pricing, comply with local regulations, and provide a seamless experience for guests.

Manage your fees | Help (2024)
Top Articles
Latest Posts
Article information

Author: Twana Towne Ret

Last Updated:

Views: 5276

Rating: 4.3 / 5 (44 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Twana Towne Ret

Birthday: 1994-03-19

Address: Apt. 990 97439 Corwin Motorway, Port Eliseoburgh, NM 99144-2618

Phone: +5958753152963

Job: National Specialist

Hobby: Kayaking, Photography, Skydiving, Embroidery, Leather crafting, Orienteering, Cooking

Introduction: My name is Twana Towne Ret, I am a famous, talented, joyous, perfect, powerful, inquisitive, lovely person who loves writing and wants to share my knowledge and understanding with you.