Tell us straight away if your card has been lost or stolen
Temporarily block your card with our Mobile App or online banking. If you still can't find it, we'll cancel it straight away and send you a new one. You’ll get a new card by post within 7 working days or, if you're outside the UK, within 10 working days. If it does turn up, you can quickly unblock it and start using it again.
Take me straight to
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Freeze or unfreeze your card
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Report a lost or stolen card
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Replace a damaged card
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Add replacement credit card to Apple Pay
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Replace an expired card and more help
