Learn about usage limits in QuickBooks Online (2024)

Usage limits are the maximum number of things, like accounts or users, you can have at one time in QuickBooks. Depending on your subscription, you have a specific usage limit. These limits apply on how many billable users, chart of accounts, classes, locations, and tags you can add to QuickBooks.

Usage limits by subscription

Learn about usage limits in QuickBooks Online (1) Tip: If you’re not sure what subscription level you have, sign in to QuickBooks Online. Then, refresh this page for personalized info.

Here are the usage limits for each subscription level:

QuickBooks Online EasyStart

  • Billable users: 1 user.
  • Non-billable users: 2 accountant firm users. Reports-only and time tracking-only users are not available for this subscription.
  • Classes and locations (combined): Not available for this subscription.
  • Chart of accounts: Maximum of 250 accounts.
  • Tag groups: Maximum of 40 groups.

QuickBooks Online Essentials

  • Billable users: 3 users.
  • Non-billable users: 2 accountant firm users. Unlimited time tracking only users. Reports-only users are not available for this subscription.
  • Classes and locations (combined): Not available for this subscription.
  • Chart of accounts: Maximum of 250 accounts.
  • Tag groups: Maximum of 40 groups.

QuickBooks Online Plus

  • Billable users: 5 users.
  • Non-billable users: 2 accountant firm users. Unlimited time tracking-only and reports-only users.
  • Classes and locations (combined): 40 combined classes and locations.
  • Chart of accounts: Maximum of 250 accounts.
  • Tag groups: Maximum of 40 groups.

QuickBooks Online Advanced

  • Billable users: 25 users
  • Non-billable users: 3 accountant firm users. Unlimited time tracking-only, and reports-only users.
  • Classes and locations: Unlimited classes and locations.
  • Chart of accounts: Unlimited accounts
  • Tag groups: Unlimited groups.

QuickBooks Online Payroll

If you have both a payroll subscription and a QuickBooks Online subscription, all your usage limits are determined by your QuickBooks Online subscription.

If you have a payroll subscription without a QuickBooks Online accounting subscription, you have 5 billable users available.

Only active (or invited) users, accounts, classes, locations, and tags, count towards the limit in each category.

Some user types, like 'reports only' and 'time tracking only', don't count toward the user limit. Make sure each user in QuickBooks has the access that's right for them. If you have QuickBooks Online Advanced, here's how to set up custom roles.

How to check usage limits

Your usage limits dashboard shows you how many items you have for each usage limit. If you’re an accountant, sign in directly to your client’s account to see the most up-to-date usage limits.

  1. Sign in to QuickBooks Online as an admin.
  2. Go toSettings ⚙, then select Account and settings.
  3. Select the Usage tab.

What happens when I reach my limit?

When you reach your usage limits and can’t add any more items, like users or accounts, there are two options. You can either upgrade your subscription, or reduce your usage. If you have more than one company, you’ll need to check usage for each one.

To reduce usage, you can do the following:

Note: If your accountant manages your QuickBooks company, contact them to update your subscription.

Learn more about QuickBooks features and available pricing plans.

What can I do if my account is suspended?

If your account has been suspended due to usage limits, call us at 1-877-507-1448 to upgrade and reactivate your account.

For service in English, call us Monday - Friday from 9:00 AM to 8:00 PM (ET)
For service in French, call us Monday - Friday from 9:00 AM to 6:00 PM (ET)

Learn about usage limits in QuickBooks Online (2024)

FAQs

What is learn usage limit in QuickBooks Online? ›

Usage limits by subscription
  1. Billable users: 1 user.
  2. Non-billable users: 2 accountant firm users. ...
  3. Classes and locations (combined): Not available for this subscription.
  4. Chart of accounts: Maximum of 250 accounts.
  5. Tag groups: Maximum of 40 groups.
  6. Tags: Maximum of 300.

What is the best way to learn how do you use QuickBooks Online? ›

Learn QuickBooks
  1. Video tutorials. Watch step-by-step videos to learn your way around QuickBooks. Explore videos.
  2. Webinars. Start with the basics. Try a 1-hour webinar with an expert to get familiar with QuickBooks. ...
  3. Tutorials & Videos. Learn more about QuickBooks by watching our instructional videos. Find a training class.

What are the limitations of QuickBooks Online? ›

Quickbooks Online Disadvantages
  • Unlike the desktop version of Quickbooks, you can't upload files from non-Intuit payroll services into your Quickbooks file. ...
  • Some banks are not set up to download transactions. ...
  • Unlike the desktop version of QuickBooks, you will have to pay a subscription cost for each company.

What is the target limit in QuickBooks Online? ›

Furthermore, the 750,000 target limit is only for the migration process to QBO. After moving your data, you can create as many transactions as you need.

What is the limitation of QuickBooks? ›

Limited Users and File Size

Since QuickBooks is designed for small businesses, it has limitations on how many users or files it can handle simultaneously. Performance is impacted when handling large transaction volumes or when several users at working in the solution at the same time.

What is the most popular QuickBooks Online plan? ›

QuickBooks Plus is the most popular plan for businesses since it includes features such as inventory tracking, project management and tax support.

Can I teach myself QuickBooks Online? ›

If you have a busy schedule, you can sign up for the self-paced online video training. Once you have received the videos, they are yours indefinitely so that you can learn at your own pace. If you prefer a classroom learning experience, you can opt for live lessons at a venue near you.

Is it hard to learn QuickBooks Online? ›

It might have more of a learning curve for new bookkeepers, but QuickBooks is beginner-friendly and is easier to jump into than other accounting software on the market. That said, investing in training greatly improves your ability to manage your business' finances effectively.

How long does it take to learn QuickBooks for beginners? ›

Everyone learns at their own pace, but you can become QuickBooks confident with our QuickBooks Foundations class in as little as 12 hours. Can I get a job if I learn QuickBooks? Learning QuickBooks doesn't guarantee you a job. But it does increase your marketability.

Is QuickBooks Online shutting down? ›

Your access to QuickBooks Desktop Payroll, Desktop Payments, live technical support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2021 software will be discontinued after May 31, 2024. This also means you won't receive critical security updates protecting your data starting June 1, 2024.

Who should not use QuickBooks Online? ›

It's not built to be used by employees who are working remotely. QuickBooks was designed to be used by employees who are in the same office as the company file. This can pose problems for companies who have employees who work remotely or who travel frequently.

Which are 3 benefits of using QuickBooks Online? ›

What Are the Benefits of QuickBooks Online?
  • Better shared access to data with employees and your accountant.
  • No software or local data to manage – no upgrades or release updates.
  • Robust assistance center with online chat.
  • Easier app sync with nightly automatic downloads.
  • No backups and your data is secure on Intuit servers.

Can you have 2 accountants in QuickBooks Online? ›

Select Accounting firms. If you are inviting an accountant for the first time, enter the accountant's email address, then select Invite. Follow the prompt to verify your account. If you are adding a second accountant, select Invite then enter their name and email address, then select Save.

What is the price rule in QuickBooks Online? ›

With Price Rules, QuickBooks automatically changes the prices of items on sales forms, according to the rules you create. This is one of the primary benefits of Advanced Pricing – the control of your own customized prices for different types of items and customers, depending on the conditions you set.

What is the custom field limit in QuickBooks Online? ›

You can have up to 12 active custom fields for each type of form (invoice, estimate, purchase order, expense, bill, and so on), and each type of profile (customer and vendor). Besides text, you can also create custom dropdown, date, and number fields. , then select Custom fields.

How many users do you get with QuickBooks Online Advanced? ›

Room to grow: Up to 25 users can access Advanced at no additional cost. With custom user roles, the primary admin can easily delegate work and help protect sensitive data.

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