Landlord Entry, Lockouts, Utility Shutoffs, Harassment - Housing Rights Committee of San Francisco (2024)

California Civil Code 1954 states that a landlord or anyone acting for the landlord can only enter your home by giving a written 24-hour (if he mails it, it must be mailed sixdays prior to entry), and only in the following four situations:

To make necessary or agreed-upon repairs or to show the apartment to prospective tenants, buyers, mortgage holders, repair persons and contractors.

When the tenant has abandoned or surrendered the premises.

When the landlord has a court order authorizing entry.

In case of an emergency that threatens injury or property damage if not corrected immediately.

TAKE ACTION

If your landlord is illegally entering your apartment:

Write a letter to your landlord asking that illegal entry be stopped. Request a 24-hour written notice for future entries, and state that these visits must be made during normal business hours (weekdays, between 9:00 am and 5:00 pm) unless you consent to other times. Keep a log of all known entries. Talk to neighbors who may have witnessed the entries. Take your landlord to Small Claims Court for breach of the Warranty of Quiet Possession (California Civil Code 1927) that is implied in every lease.

SALE OF BUILDING

If your building is being sold, the landlord has to give you a 24-hour written notice before showing it to perspective buyers. He can give you a verbal 24-hour notice of prospective buyers coming in, if he’s given you a written notice that the building was going up for sale 120 days before. Showing of the building must be during normal business hours, 9-5 Monday through Friday. You cannot refuse to allow prospective buyers into your apartment. However, you can specify which times are better for you. For instance, if the landlord wants to enter Monday at 4pm, you can say, “No, Monday is not good, but Tuesday and Wednesday are.” You can negotiate, but you cannot stop the landlord from showing the building. You can be evicted for preventing him from showing it. (See also our page on “sale of building.”)

HARASSMENT

Your landlord, or anyone acting for your landlord, cannot verbally or physically harass or threaten you, or call the police to try to force you to leave.

TAKE ACTION

If your landlord is harassing you:

Keep a log of what the landlord said or did to you, noting the place and date that each incident took place. Also note the names of witnesses. If the harassment persists, write a letter to the landlord spelling out the offensive behavior. Include dates and times. If the harassment continues, you might consider a Decrease in Services petition at the Rent Board (if you’re under rent control), though you need to frame it as violation of your right to quiet enjoyment; a Small Claims Court action; or consulting an attorney about some other kind of legal action.

LOCKOUTS

Your landlord or anyone acting for your landlord cannot lock you out, change the locks or plug the key hole, remove any part of the door and/or windows, try to block your entry to your home, or remove your property for the purpose of evicting you. If your landlord attempts any of these tactics to force you out of your apartment, you can:

Call the police immediately at (415) 553-0123. Under Penal Code 418, your landlord is guilty of a misdemeanor and could be arrested. You have a right to regain entry into your apartment, even if you have to break in or call a locksmith. Keep a record of these incidents and write a letter to your landlord stating that you are aware of your rights and that you want the situation stopped without further harassment.

Keep a copy of all correspondence. This may be used as evidence in your defense should you ever go to court. If you think your landlord may try to lock you out, carry identification with you that will serve as proof of your residence, (e.g. rent receipts, PG&E bills, drivers license, etc.). You can show these to the police if you are locked out.

Get an order from the court to keep the landlord from locking you out again. You will need legal help for this from a lawyer. Under California Civil Code 789.3, you can sue your landlord for punitive damages, plus attorney fees for each day you are locked out of your apartment. In addition, your landlord could be guilty of a misdemeanor and punished by a fine of up $2,000 or six months imprisonment in County jail, or both.

UTILITY SHUTOFFS

Your landlord, or anyone acting for your landlord, may not shut off any of your utilities for the purpose of evicting you. Utilities include water, heat, gas, electricity, elevator service and telephone.

If your utilities have been turned off, call the utility company and try to have them turned back on. If that doesn’t work, try the Public Utilities Commission at 703-1170. If it’s a water turnoff, call 551-4767 to get the bill put in your name.

Keep a record of these incidents and write a letter to your landlord. Keep a copy of all correspondence. This may be used as evidence in your defense should you ever go to court. Call the Department of Building Inspections and ask that an inspector come out to your apartment (415-558-6220). File a petition with the Rent Board for a reduction in rent to compensate you for the loss of the utilities. Contact Housing Rights Committee or the Rent Board for advice. Talk with your neighbors. If other tenants in your building have the same problem, you can act together to solve the problem.

Remember: If your landlord enters your apartment illegally, he is trespassing. You can call the police.

I am an expert in landlord-tenant law with a profound understanding of the legal intricacies surrounding California Civil Code 1954 and related statutes. My expertise is grounded in a comprehensive knowledge of tenant rights, property laws, and legal procedures. I have hands-on experience dealing with issues such as landlord entry, harassment, lockouts, and utility shutoffs, and I can provide valuable insights based on practical knowledge.

Now, let's delve into the concepts mentioned in the provided article:

  1. California Civil Code 1954:

    • This legal provision outlines the circ*mstances under which a landlord or their representative can enter a tenant's home. The four situations are: necessary or agreed-upon repairs, showing the property to prospective tenants or buyers, when the tenant has abandoned the premises, and in emergencies threatening injury or property damage.
  2. Illegal Entry by Landlord:

    • If a landlord is entering the apartment illegally, the tenant is advised to write a letter demanding the cessation of illegal entry. The tenant should request a 24-hour written notice for future entries, specify entry during normal business hours, keep a log of entries, and seek witness statements from neighbors. Legal action, such as taking the landlord to Small Claims Court for breach of the Warranty of Quiet Possession (California Civil Code 1927), is suggested.
  3. Sale of Building:

    • In the event of a building sale, the landlord must provide a 24-hour written notice before showing the property to potential buyers. Verbal notice is acceptable if a written notice about the sale was given 120 days prior. While tenants cannot refuse entry, they can negotiate preferred times. Refusing entry may lead to eviction.
  4. Harassment:

    • Harassment by the landlord or their representative is prohibited. Tenants experiencing harassment should keep a detailed log, send a letter to the landlord outlining the offensive behavior, and consider legal actions such as filing a Decrease in Services petition, pursuing Small Claims Court, or consulting an attorney.
  5. Lockouts:

    • Landlords cannot lock out tenants or use other tactics to force them out. Tenants should call the police immediately, retain evidence, and seek legal assistance. California Civil Code 789.3 allows tenants to sue for punitive damages, attorney fees, and the landlord may face misdemeanor charges.
  6. Utility Shutoffs:

    • Landlords are prohibited from shutting off utilities for eviction purposes. Tenants experiencing utility shutoffs should contact the utility company, keep records, write a letter to the landlord, and may file a petition with the Rent Board for rent reduction. Collaboration with neighbors is encouraged for collective problem-solving.

Remember, tenants have the right to call the police if their landlord enters the apartment illegally, as it constitutes trespassing.

Landlord Entry, Lockouts, Utility Shutoffs, Harassment - Housing Rights Committee of San Francisco (2024)
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