Is Uber Safe to Ride With in 2023 and Beyond? | Ridester.com (2024)

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Uber is one of the most widely used and respected rideshare apps today and forms of transportation.

They were the first and most popular initially and still provide ride-share services all over the country.

However, over the years, the app has come to draw its share of negative attention regarding safety concerns and mishaps over the years.

Many patrons wonder if Uber is still safe to use in 2023 and beyond.

Keep reading to find out more details riders need to know and get some tips on staying safe when using these types of apps to get around your area or, for times traveling away from home.

Table Of Contents

  • Is Uber Safe?
  • Which Uber Service is Safest?
  • Common Uber Safety Complaints
  • Notable Uber Safety Incidents
  • The Reaction: Added Safety Features
  • Tips for a Safer Uber Ride
  • Frequently Asked Questions
  • Wrapping Up

Is Uber Safe?

Uber makes a point to create the safest conditions for riders and drivers possible by implementing certain rules, regulations, and safety measures.

However, even with all these measures in place, there’s always a small chance that the ride can end with a problem and can potentially be dangerous.

With that in mind, it’s essential to know some critical details about safety, rules, and more.

Staying informed and aware of specific conditions and other information is the best way to make choices and help riders stay safe when commuting to and from locations using Uber.

Is Uber Safe for Riders?

Overall, Uber is considered safe for riders and is a modern, convenient way to get from one place to another quickly.

In fact, Uber provides top safety measures to help ensure that riders remain safe and continue to want to use the service for their transportation needs, such as Uber background checks.

While we would answer yes to the question, “Is Uber safe?”, you should always be aware when riding in an Uber.

Related: Is Uber or Lyft safer for riders?

Is Uber safe for females?

In many situations, females should be very aware of their surroundings, and Uber is no exception.

Although Uber is generally safe, there are still some common-sense safety precautions to know.

  • Females should always ride in the back of the Uber, and having some personal protection devices available can be a good safety measure.
  • Be sure to verify details of the vehicle, driver, and the trip before entering the Uber.
  • Be sure to let someone know that you’re riding in an Uber if possible and keep your GPS tracking device activated for an added level of security.
  • Don’t give personal information to the driver and keep conversations brief.
  • You’ll also want to avoid taking an Uber if you’re intoxicated or feeling very ill.

Is Uber safe for kids?

In short, the answer is no.

Children can’t create and use an Uber account.

Only adults over the age of 18 can call and use Uber services.

An adult must accompany anyone under the age of 18.

Although there are a few ride-share apps (like HopSkipDrive) that allow children to use their service, Uber strictly forbids it.

There are too many instances where something can happen, and it’s important to remember that it’s a stranger essentially transporting a child.

You don’t want children riding alone with a stranger.

Did You Know? There are a few different “Uber for Kids” services that provide rides to minors. These services have strict controls in place to ensure the safety of your children.

Is Uber safe for seniors?

The safety of Uber is much better than taking public transportation such as the bus.

However, there is always the risk of something happening when using a ride-share application.

The best course of action is to take certain safety precautions and help seniors with using the app.

Track their progress and get updates about their trip if possible.

If a senior is traveling alone, they should always call ahead to the destination about the ETA and try to inform others of the ride details.

Which Uber Service is Safest?

Traditional Uber tends to be the safest choice due to the app’s built-in features and the extensive screening process of the drivers.

Although there are several competitors on the market today, they still don’t have the safety features of Uber.

For the safest riding experience, we suggest using Uber Black. This level of service provides the best drivers with the highest qualifications.

Common Uber Safety Complaints

Some of the most common safety issues with Uber include various instances regarding the accused driver’s style of driving, including the following.

  • Lack of attention to the road
  • Excessive speed
  • Taking the busiest route

Keep in mind that each Uber driver is different.

If there is an issue, contact Uber and report it to the company and let the police know if you feel your life is in danger.

Harassment for Women During Rides

Women should always be prepared for instances where individuals may try to harass them.

This can also include using a ride-share app like Uber.

Try to avoid conversations with the driver.

You can call someone on the phone to avoid speaking with them or pretend if necessary.

Report all instances of harassment to the company and make sure to have the driver stop and let you out if you feel uncomfortable.

Unsafe Drivers

If you’re riding with an unsafe driver, you should ask them to stop and let you out.

You can then report them to the company and request another driver.

It’s best not to take chances when riding with Uber drivers who increase the chances for an accident.

Did You Know? The Uber Critical Response Line is a phone number that drivers can call for safety issues and get help. While not a replacement for 911, it is useful in critical, but non safety-compromising situations.

Notable Uber Safety Incidents

The most notable incidents in Uber history included over 3,000 sexual assaults in 2019, in addition to 9 murders.

Always be vigilant when using a ride-share app like Uber and let a friend or family member know details about the ride.

Related: Uber Eats Driver Killed In DC: What Happened?

The Reaction: Added Safety Features

As part of the backlash and out of concern for rider safety, the company has added safety features into a feature they are calling the Uber Safety Toolkit.

Uber Safety Toolkit: Standard Safety Features

These new features positively affect users and drivers, but other safety precautions mentioned earlier also help prevent crimes.

Trusted Contacts

One of the first safety features the company rolled out was Trusted Contacts.

Trusted Contacts allows Uber users to share their trip details with a list of contacts that are added into the Uber app.

This includes trip status details, and real-time ride tracking so those contacts know where you and your Uber vehicle are at all times.

RideCheck

One of the newest safety features for Uber is RideCheck.

It sends an alert to the driver for long stops or potential crashes.

It’s also for any instances where the app detects something off.

The safety features use GPS and the driver’s phone sensor to detect any potential issues.

Emergency Assistance

There’s also a new option to use an emergency button to call 911 from the Uber app, which helps riders get help if they need it.

You can text 911 from within the Uber app – without the driver knowing.

It’s a subtle yet cool feature that can help riders discreetly alert authorities about an unsafe situation.

Uber’s COVID-19 Safety Features

As a response to COVID-19, the company was quick to act to keep riders and driver safe.

Some safety precautions that the company took was to require all riders and drivers to wear a mask at all times.

They also encouraged drivers to install safety screens made from a plastic material between the rider and driver, further reducing the amount of particulate matter than could potentially pass between the rider and driver.

Tips for a Safer Uber Ride

It is obvious that Uber has taken steps in the right direction in terms of safety, but there are still some things that you should keep top of mind when riding with this service.

1. Confirm your Ride Before Getting In

Make sure you get the right Uber and check the details provided in the app to ensure you’re getting in the right vehicle.

Check the driver’s vehicle description and tag number each time.

Then, once you enter the vehicle,ask for a driver’s first name and look for the driver’s photo and license plate number.

Ask the dispatcher for more details if necessary.

In some cases, people are fooled by other vehicles and even mistake one vehicle for their ride and get into a stranger’s car.

This situation can prove very dangerous.

Prevention is the key to safety and staying safe with ridesharing services.

Related: Look out for the common “Uber Say my Name Scam” while riding with this service.

2. Trust Your Instincts

If you feel something isn’t right, trust your instincts.

Your instincts might save your life.

Never enter into a vehicle if you feel uncomfortable no matter what the reason.

You can always request another ride to stay safe.

3. Tell a Friend or Family Where You’re Going

As mentioned earlier, it’s a great idea to let someone know where you’re going and even give them a snapshot of your Uber details before you depart.

It’s an added layer of security should something happen.

4. Don’t Ride Impaired

Reduce the risk of negative experiences and danger and avoid riding impaired if possible.

If you’re impaired, it’s best to let someone you trust to take you home and not an Uber.

5. Report Unsafe Driving

If there’s an instance of unsafe driving, be sure to report the incident and get out.

You can also use the built-in 911 features within the app to reach local authorities if you feel uncomfortable calling or the driver refuses to stop.

6. Report Strange Behavior

It has been widely reported that some riders get into a car only to find a friend or family member riding along with their driver.

Yes, this can help the safety of the driver, but leaves the riders questioning if Uber drivers can have a passenger.

No, they can’t, and that should be reported to customer service immediately.

If you aren’t comfortable taking the ride, get out and then explain to Uber why you cancelled the ride.

Frequently Asked Questions

Still asking yourself is Uber safe?

Take a look at these commonly asked questions.

Which is safer: Uber or taxi?

Uber is statistically safer, and there’s a more extensive screening process involved with hiring individuals.

In addition, there are built-in safety features and more.

However, both options can provide safe travel, while each can pose its own risk.

It depends on the driver and the passenger.

Do Uber drivers prefer you to sit in the front or back?

The most preferred place to sit in an Uber is in the back seat.

Though many drivers don’t mind either, you should ask first.

Sitting in the back gives both parties some space and added safety.

Can you reject an Uber driver?

If you start asking yourself “is Uber safe?” during a ride, then it is time to think twice about continuing the ride.

You can cancel the ride up to a few minutes before the driver arrives.

Contact the company to block certain drivers.

Know that the driver can also reject a ride if it takes over 45 minutes.

Do Uber drivers know the destination before accepting?

The driver doesn’t know the destination of the rider before accepting the request.

However, they can see an approximate indication of travel time.

Why did Uber ask for a selfie?

Uber asks for a selfie wearing a mask to protect the driver.

If you’ve violated this rule previously, you’ll need to submit a selfie with a mask before pickup.

Wrapping Up

Uber has been around for years now, but over time, they have issues with the safety and security of both riders and drivers.

Although Uber is typically safe in most locations, there are still some safety concerns for now and going forward in the future.

Over the last several years, the company has recently scrambled to add more safety features to protect everyone.

The most recent additions are a built-in 911 feature and detection of unusual activity such as long stops or potential accidents.

Although these attempts help provide an extra layer of security, they can’t 100% prevent a negative experience or even an altercation or physical attack.

The best way to protect yourself is to make sure you let someone know where you’re going.

You can also make a phone call to speak with someone you know if you feel uncomfortable.

Be sure to let the company know immediately if there’s unsafe driving or dangerous behavior from the driver.

Always accompany children under 18 on the ride and monitor the safety of seniors.

Uber is still a convenient way to get around safer than public transportation or cabs, but you still need to observe safety precautions each time you ride.

Is Uber Safe to Ride With in 2023 and Beyond? | Ridester.com (2024)

FAQs

Is it safe to use Uber now? ›

Overall, Uber is considered safe for riders and is a modern, convenient way to get from one place to another quickly. In fact, Uber provides top safety measures to help ensure that riders remain safe and continue to want to use the service for their transportation needs, such as Uber background checks.

What is the safest spot in an Uber? ›

Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

Is it safe for a woman to take an Uber alone? ›

In a perfect world, women and others would not have to worry about safety tips to take an Uber alone; however, sexual assaults and other violence still happens. There are some key red flags to look out for when taking an Uber, according to two rideshare drivers who talked to Huffington Post reporters.

How reliable is scheduling an Uber in advance? ›

Uber will actively monitor all active cars at the time requested to find a ride for you but cannot guarantee a ride. In big cities and busy areas, there will likely be cars available throughout the day and night, but in the exceptional case that no drivers are available, you will be notified immediately.

Which one is safer taxi or Uber? ›

Taxi drivers tend to undergo a more traditional interview process, stricter employment standards, and more comprehensive background checks. So while you may be more likely to get a thoroughly-vetted driver in a taxi, that doesn't mean you're guaranteed to have a dangerous Uber or Lyft driver.

How much do you tip Uber drivers? ›

Rideshare tipping and compensation explained. You should tip Uber and Lyft drivers between 10 and 20 percent based on quality of service. You should use a set tip of $4-$6 for rideshare delivery.

What is the largest risk for Uber? ›

According to the new TipRanks Risk Factors tool, Uber's top risk category is Finance and Corporate, with 16 out of the total 61 risks identified for the stock.

What is the risk that Uber faces? ›

Aside from non-compliance with taxes, Uber drivers face incredible risk when working in cities or countries that have banned the company. In various countries, Uber is outright forbidden. 6 In others, there is a call for regulation in the industry or for the governments to declare the car-sharing app illegal.

How do I use Uber for the first time? ›

Here's the simple step-by-step on how to use Uber for the first time:
  1. Open and log into the Uber app on your device.
  2. Type your destination into the “Where to?” ...
  3. Select the type of vehicle you would like at the bottom of the screen.
  4. Tap “request” and then confirm the pickup location.

Are Ubers cheaper than taxis? ›

Is Uber cheaper than a taxi? Uber is usually a little bit cheaper than taking a traditional taxi. In most cases, Uber fares can be up to 40% cheaper than traditional taxi fares. In some cases, though, Uber fares can be almost double what they are for taxis, when you factor in extra costs.

Is Uber Black safer? ›

Uber Black is often considered safer than other types of Uber rides because it is a premium service that requires advanced vehicle technology with quality and driver professionalism. To become an Uber Black driver, the driver and vehicle must meet certain requirements set by Uber.

What's the difference between Uber and UberX? ›

What is the difference between Uber and UberX, you might wonder? Actually, there is no difference between UberX and Uber – UberX is simply a basic level of service that Uber offers. Uber offers a variety of service level options. They range from cheaper, economy rides to pricier luxury rides.

Do you tip Uber drivers? ›

Do I have to tip? Tipping is optional. You are free to add a tip, and drivers are free to accept tips.

Does Uber pick up at 4 am? ›

[W]e've heard from our riders that sometimes they want to arrange a pickup in advance so they can rest assured that an Uber will be available when they need it, even if it's for a 4AM ride to the airport.

Why is it so expensive to schedule Uber in advance? ›

To be fair, Uber Reserve is more expensive since you pay a percentage of the booking fare for the extra benefits of Reserve. Still, convenience and peace of mind are almost always worth the extra cost. Especially when you land in an unfamiliar city or country.

Is it safer to walk or get a taxi? ›

No matter if you are male or female, young or old, it's important you keep yourself safe when getting a taxi. Getting a taxi is generally considered safer than walking home alone, or getting public transport, however there are still risks.

Why do people use Uber instead of taxis? ›

Many believe that the failure of taxi companies to get customers to their destinations quickly enough is what allows Uber to thrive. The taxi companies often blame their drivers for being unable to pick up and transport passengers in a timely manner.

Is there anything better than Uber? ›

Latest list of Alternatives to Uber for Online Cab Booking. The best ride-hailing apps include Lyft, Waave, Wingz, Flywheel, HopSkipDrive, Via, Grab, Cabify, Curb, and Bolt.

How do you know who is picking you up with Uber? ›

The Uber app will tell the driver where they need to pick you up and drop you off before accepting the ride request. It's important to enable the location services option on your mobile phone for Uber to work correctly. Go into your phone's settings to make sure its location services show as “on.”

How do I pay Uber with cash? ›

Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

How many people have been attacked by Uber drivers? ›

After a 2018 CNN report disclosed dozens of sexual violence crimes perpetrated by Uber drivers, the company began an exhaustive investigation and compiled a safety report, released in 2019. The report revealed that Uber received 5,981 sexual violence or assault allegations in 2017 and 2018, 3,045 of which were in 2018.

How many assaults happen with Uber drivers? ›

Uber said it received 3,824 reports of the five most severe categories of sexual assault in 2019 and 2020, ranging from “non-consensual kissing of a non-sexual body part” to “non-consensual sexual penetration,” or rape.

How many Uber drivers get attacked? ›

According to data from 2020 and 2021, 53 Uber drivers were victims of car-jacking.

What is the bad side of being Uber driver? ›

The need to maintain a vehicle that meets Uber's standards. The possibility of receiving negative reviews. Expenses for gas, maintenance, and insurance. Uncertainty about the payment rate for each ride.

What are the negative effects of Uber? ›

Taking an Uber or Lyft ride instead of a personal vehicle can reduce air pollution costs by 9-13 cents, but the extra driving to and from passengers increases other costs from congestion, crash risk and climate change by about 45 cents.

Does Uber scan your face? ›

Uber checks that a driver's face matches what the company has on file through a program called “Real-Time ID Check.” It was rolled out in the US in 2016, in India in 2017, and then in other markets.

How can I take Uber alone safely? ›

Be a back-seat rider

Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

What is the best way to do Uber? ›

  1. Keep your car in great condition. The best car for Uber or Lyft is low-maintenance, fuel-efficient, and (of course) easy to drive. ...
  2. Grab a phone mount and a charger. ...
  3. Invest in a dashcam. ...
  4. Look into rideshare insurance. ...
  5. Track your expenses. ...
  6. Avoid driving aimlessly. ...
  7. Get familiar with the area. ...
  8. Know where the bathrooms are.

How much is a 25 mile cab ride? ›

Miles
MilesBase FareTotal Fare
25 miles$2.50a 25 mile taxi ride in Richmond VA will cost $65
26 miles$2.50a 26 mile taxi ride in Richmond VA will cost $67.50
27 miles$2.50A 27 mile taxi ride in Richmond VA will cost $70
28 miles$2.50a 28 mile taxi ride in Richmond VA will cost $72.50
46 more rows

Can I order an Uber by phone? ›

Call us, toll-free

Dial 1-833-USE-UBER (1-833-873-8237) from your cell phone to talk to an Uber team member who will help you create an Uber account and request a ride. You can choose between English and Spanish when requesting a trip. You will need to call from a cell phone that can receive text messages.

Is there something cheaper than an Uber? ›

The most obvious U.S. Uber competitor is Lyft, with a service that works quite similarly. Like Uber, the app lets you hail a car and see how far away it is on the map. The prices are comparable — sometimes it's less than Uber, sometimes it's more.

What are black rides in Uber? ›

Uber Black matches riders with top-rated drivers driving luxury vehicles for a higher price. Whether for a business meeting or a special night out, riders rely on Uber Black for a 5-star experience.

What are the different levels of Uber? ›

  • UberXL. Affordable rides for groups up to 6. Learn more about UberXL.
  • Uber Comfort. Newer cars with extra legroom. Learn more about Uber Comfort.
  • Uber Black. Premium rides in luxury cars. ...
  • Uber Black SUV. Premium rides for 6 in luxury SUVs. ...
  • Uber WAV. Ride assistance for seniors and people with disabilities.

What is the difference between UberX and XL? ›

UberX can carry a maximum of 4 people. If you have a larger party, UberXL or Uber SUV can fit up to 6 passengers.

Can you bring luggage in an Uber? ›

The good news is that you can absolutely take luggage in your Uber. In fact, for many trips (such as to the airport), your driver will probably expect you to have a bag or two. However, that doesn't mean that you can take all your friends and all your things on an Uber trip. The vehicles have limited space, after all.

Why is UberX so cheap? ›

Uber's game plan is simple: it wants to drive the rates so low as to increase demand – by luring some of the customers who would otherwise have used their own car or public transport. And to do that, it is willing to burn a lot of cash, while rapidly expanding into adjacent industries, from food to package delivery.

What is comfort on Uber? ›

Uber Comfort gives you newer vehicles with proper legroom and highly rated, experienced drivers.

Should a guy pay for your Uber? ›

But paying for your date's ride should never be expected, Ethridge says. It's more like picking up dessert after the other person buys dinner. Offering to pay for your date's Uber is not a gendered move so much as one other way to show appreciation.

Do Uber drivers rate passengers? ›

The Uber platform features a two-way rating system: drivers and riders give each other ratings based on their trip experience. Your driver rating is an average of the last 500 ratings from your riders.

Is it better to schedule Uber in advance? ›

There is no difference in the pricing between normal Uber rides and scheduled rides – that means no extra cost for booking your Uber in advance! However, pricing is based on demand at the time of your order, so if you reserve at peak-hour traffic your ride might be a little more expensive.

Does Uber pick up at 3am? ›

Uber might reject your ride request if there are no drivers nearby (beyond some threshold) - but generally the “Service” is available 7/24/365.

Is reserving an Uber reliable? ›

Reliable: Our improved technology helps navigate drivers so you can be picked up on time. Ready when you are: Your ride is on your schedule. An additional wait time is included in your fare for your convenience, and your driver will wait five minutes after your scheduled pick-up.

Does reserving an Uber lock in the price? ›

Does Uber Reserve Lock in the Price? Uber Reserve has an excellent feature where you can lock in the price of your entire ride when you book the reservation. You won't face any surprises or surge pricing issues. You can book the ride up to 30 days ahead of time and still lock in the same price as when you booked.

How do I get only female Uber drivers? ›

How do I activate Women Rider Preference?
  1. Select “Account”
  2. Go to “Security and Privacy”
  3. Go to “Gender Identity”
  4. Tap the pencil icon to update your gender details.
May 10, 2022

What to do if you feel unsafe in Uber? ›

If you ever feel that you're in an urgent situation, you can call emergency services by using the emergency button located in your app. Anytime you call emergency services from the Uber app, the app provides you with your real-time location and trip details that you can share with the dispatcher.

What is woman only Uber? ›

ChaufHER is a ride-hail & courier service that connects female drivers with female passengers through our app. Empowering women to get where they need to go.

How many female Uber drivers are there? ›

The gender ratio for Uber drivers skews more towards male drivers, with female Uber drivers making up 14% of drivers and being recruited at much slower rates.

Why is Uber black safer? ›

Uber Black is often considered safer than other types of Uber rides because it is a premium service that requires advanced vehicle technology with quality and driver professionalism. To become an Uber Black driver, the driver and vehicle must meet certain requirements set by Uber.

What is unethical about Uber? ›

It currently operates in 10,500 cities across 72 countries. The company has been the subject of a number of controversies. These include both unethical business practices such as flouting local regulations and sabotaging competitors.

What is the highest tip on Uber? ›

Uber's limit for tips is 200 percent of the fare or $100.

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