InvoiceCloud, Inc. on LinkedIn: Outgrowing Legacy Utility Payment Systems: How To Disrupt The Status Quo… (2024)

According to our latest State of Online Payments report, 60% of bill payers regularly encounter issues when receiving bills or making #payments. InvoiceCloud’s VP, financial services Julie Schieni shared how to streamline the #customerexperience in the #insurance industry in Insurance Thought Leadership — check it out: https://ow.ly/lmtz50QONaN

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Discover how the City of Chaska achieved substantial savings by embracing Nacha compliant, customer-centric #digitalpayments! 💳Our latest case study shows how innovative solutions can revolutionize your financial operations: https://ow.ly/FSBt50QNETf

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2023 was a year of unparalleled innovation for InvoiceCloud! We delivered over 340 platform enhancements and added 224 new customers to our #payments solution. We’re excited to continue serving our #enterprise customers in 2024: https://ow.ly/U15850QMCo8

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Kicking off the week with a power-packed CACTTC Central Area Meeting in the County of Tulare! Huge thanks to Patty Melton, our Sr. Regional Sales Director and Associate Vice Chair for CACTTC, Cass Cook, Treasurer for CACTTC, and their entire team for hosting an incredible event! 💼✨

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Ever forget a password or hit a payment snag? We asked 2,001 American billpayers how they prefer to handle billing issues, and the answer is clear - they want direct communication channels! We’ve highlighted several strategies billing organizations can implement to streamline issue resolution in our latest blog post: https://ow.ly/uw8x50QKNcQ

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At InvoiceCloud, we're committed to fostering a diverse and inclusive environment where women can thrive in the tech industry. That's why this #WomensHistoryMonth, we want to recognize the incredible women who made history in #technology. From #AdaLovelace, the "world's first programmer," to #GraceHopper, the "Grandmother of #COBOL," these pioneers paved the way for the innovations we use today. ♀ #WomenInTechSource: https://lnkd.in/g5HSTxS

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We are so grateful for our partnership with the Utility 2030 Collaborative (U2030)! Please take a moment to learn more about this vibrant and visionary membership-based community of #utilityleaders, #vendorpartners, and #thoughtleaders working together to create a new energy and water economy: https://utility2030.org/

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📆Exclusive Webinar: Leap Ahead in 2024: Own Your Customer Experience, February 29, 2024 | 1:30 PM ET📆Please join Valerie Spaugh with the Soquel Creek Water District for a discussion on the advantages the district has seen from switching to InvoiceCloud and how they achieve an optimum experience in combination with VXsmart (formerly WaterSmart.)Learn the impact of utilizing best-in-class technology solutions to drive a superior customer experience. In this 30-minute insightful session, you will hear:✅How Soquel Creek achieved higher customer satisfaction by leveraging technology to have better control of their customer journey and overall experience✅What impact a streamlined and frictionless user experience had for both residents and the onboarding of new employees✅The cost and risk of not proactively driving customer-focused actionRegister here: https://ow.ly/67IQ50QIolf

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From digital methods to traditional checks, find out the preferred choices shaping claims payments and other #paymenttrends across the nation: https://ow.ly/GbxM50QHUGa💳💳💳

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