Income Tax Department Toll-Free Contact Numbers & Email IDs (2024)

India’s Income Tax department is taking measures to help people become vary of digital frauds related to income tax. This can be while filing tax or communicating with the income tax department. Read ahead to know touchpoints in the form of income tax email, toll-free numbers, and SMS IDs so that you can differentiate between what is authentic and what is fraudulent.

Official List of Income Tax Customer Care Numbers, Email IDs, and SMS Codes:

Here’s some information about official communication touchpoints of the income tax department. You can use these touchpoints to get in touch with the department. You can also acquaint yourself with the official IDs so that you are aware of messages sent from them.

Income Tax Department Official Customer Care Helpline and Toll-Free Numbers and Contact Details:

Listed below are the contact details of the income tax department/income tax customer care in India.

Toll-Free Number: 1800 180 1961

List of Official Income Tax Email IDs:

Here’s a list of official email IDs used by the tax authority of India to communicate with the people.

From the above list, the last and the second last IDs are the two agencies that are officially authorized to issue PAN cards.

Also, read: Income Tax Slabs and Rates in India FY 2019-20

Income Tax SMS Codes:

Here’s a list of official SMS codes of the income tax department. These codes are used to send out official communication.

Top six codes are used to send reminder messages and notifications related to tax while the last three codes are meant for notifications related to the PAN card.

• ITDEPT

• ITDEFL

• TDSCPC

• CMCPCI

• INSIGT

• SBICMP

• NSDLTN

• NSDLDP

• UTIPAN

Income Tax CPC Helpline Toll-Free Numbers, Email IDs and Working Hours:

Here’s a table of income tax department contact numbers.

Official Websites:

Being Proactive:

In the recent past, various taxpayers have complained to the income tax department about digital fraud attempts being made on them. Such digital fraud attempts are commonly known as phishing. These attempts are made via SMS and email and are directed towards extracting personal information from the common public. Such messages are sent from sources that pose as income tax officials.

The income tax department has sent informative emailers regarding how to tackle phishing activities. They have also installed a pop-up on their website which informs the public about the income tax department’s toll-free and contact numbers, and email IDs. These precautionary notifications speak about a common message which is about not trusting anonymous sources and not clicking on any unknown links.

If you come across any phishing activities, you should report them immediately. For example, in case you are at the receiving end of an email or an SMS in which the sender is posing as an income tax official, you should communicate the same to the income tax department. To do that, you can send the email to [emailprotected] or [emailprotected].

Things to Note:

Here’s a list of things to note with respect to income tax communications.

• The income tax department never asks for a PIN over email or SMS.

• They also do not ask for any sensitive information such as passwords over email or SMS.

• Do not share any kind of information concerning bank accounts, debit cards or credit cards over call, email and SMS.

• Do not reply to phishing emails or click on links mentioned in such emails.

• Do not download and open any attachments that come along with phishing emails.

• As the income tax department communicates with taxpayers via emails, they have taken adequate precautionary measures for their email domains. These measures include Sender Policy Framework, DomainKeys Identified Mail, and Domain-based Message Authentication, Reporting and Conformance. Such measures help to block out phishing emails.

  See Also

  More than 68,000 low-income NJ families will get $500 this month as part of stimulus aidNJ Division of Taxation - Answers to Frequently Asked QuestionsNJ Division of Taxation - Local Property TaxIs It Better To Owe, Break Even or Get a Refund: Which Is the Best Tax Strategy?

Also, Check: Income Tax Calendar

Income Tax Complaint Cell:

If you have any grievances, you can reach out to the income tax complaint cell. You can click here to access the state-wise contact information of the respective grievance office. You have to select the state in which you reside and relevant email ids and income tax department complaint numbers shall be displayed on the screen. The relevant address is also provided for grievance redressal.

Also, read: Bike Insurance Renewal

Frequently Asked Questions: