Impacts of the COVID-19 Pandemic on Business Operations (2024)

As part of the 2020 Annual Capital Expenditures Survey (ACES), questions were asked to gather information about the impact of the COVID-19 pandemic on business operations. The tables providethesources of financial assistance requested/received by U.S. nonfarm employer businesses; use of the financial assistance received; impact on payroll and budgeted capital expenditures; and the use of capital expenditures to fund investments related to social distancing and safety. All data for companies with employees are available at the national level by 2-digit North American Industry Classification System (NAICS) industry sector. The tables also provide sources of financial assistance requested/received by companies without employees.

  • Companies with Employees
  • Companies without Employees

Companies with Employees

Summary of Findings

Financial Assistance Requested / Received by Source:

Impacts of the COVID-19 Pandemic on Business Operations (1)

Financial assistance from the Paycheck Protection Program (PPP) was requested by 61.7 percent of companies with employees and received by 58.3 percent during the Coronavirus pandemic in 2020.

Sector highlights:

  • Mining – Requested (70.2 percent) / Received (68.7 percent).
  • Retail trade – Requested (69.9 percent) / Received (66.3 percent).
  • Educational services – Requested (69.1 percent) / Received (67.9 percent).
  • Accommodation and food services – Requested (74.1 percent) / Received (67.7 percent).

Financial assistance from the Economic Injury Disaster Loan (EIDL) was requested by 21.6 percent of companies with employees and received by 18.5 percent during the Coronavirus pandemic in 2020.

Sector highlights:

  • Educational services – Requested (27.8 percent) / Received (23.9 percent).
  • Health care and social assistance – Requested (26.2 percent) / Received (23.3 percent).
  • Arts, entertainment, and recreational services – Requested (27.9 percent) / Received (23.8 percent).
  • Accommodation and food services – Requested (40.7 percent) / Received (33.5 percent).

Financial assistance from the Small Business Administration (SBA) Forgiveness Loan program was requested by 21.0 percent of companies with employees and received by 16.2 percent during the coronavirus pandemic in 2020.

Sector highlights:

  • Manufacturing – Requested (24.4 percent) / Received (19.5 percent).
  • Retail trade – Requested (24.9 percent) / Received (19.2 percent).
  • Health care and social assistance – Requested (26.9 percent) / Received (22.7 percent).
  • Accommodation and food services – Requested (32.5 percent) / Received (23.1 percent).

Companies Receipt of Financial Assistance and Use of the Funds:

Impacts of the COVID-19 Pandemic on Business Operations (2)

In 2020, 62.8 percent of companies with employees received financial assistance.

In 2020, 61.0 percent of companies with employees received financial assistance from one or more sources and used the funds to rehire or maintain employees on their payroll, 20.1 percent used the funds to pay the rent/mortgage, 15.3 percent to pay for utilities, 2.2 percent for capital expenditures, and 5.6 percent for all other expenses.

Sector highlights:

  • Payroll - Mining (70.0 percent), Retail trade (67.4 percent); Educational services (71.3 percent), Health care and social assistance (70.2 percent); Accommodation and food services (72.0 percent).
  • Rent/mortgage – Retail trade (24.8 percent); Educational services (26.0 percent); Healthcare and social assistance (27.1 percent); Arts, entertainment, and recreational services (26.2 percent); Accommodation and food services (35.6 percent).
  • Utilities – Manufacturing (20.3 percent); Retail trade (19.3 percent); Healthcare and social assistance (19.2 percent), and Accommodation and food services (28.4 percent).
  • Capital expenditures - Healthcare and social assistance sector (4.2 percent); Arts, entertainment, and recreational services (4.4 percent): Accommodation and food services (3.9 percent).
  • All other expenses – Educational services (10.3 percent); and Health care and social assistance (8.7 percent).

Impact of Coronavirus Pandemic on Payroll:

Impacts of the COVID-19 Pandemic on Business Operations (3)

In 2020, the coronavirus pandemic impacted the payroll of 45.3 percent of companies with employees. This breaks down to 39.2 percent having reduced the hours/benefits/pay of their employees, 5.9 percent increased the hours/benefits/pay of their employees, and 0.2 percent saw a different impact on their payroll.

Sector highlights:

  • Reduced the hours/benefits/pay - Mining (50.1 percent); Arts, entertainment, and recreational services (56.9 percent); Accommodation and food services (62.1 percent)
  • Increased the hours/benefits/pay – Manufacturing (5.1 percent); Retail trade (9.6 percent); Health care and social assistance (8.8 percent); Accommodation and food services (7.1 percent)

Impacts of the COVID-19 Pandemic on Business Operations (4)

In 2020, 6.0 percent of companies canceled, 9.7 percent postponed, 8.2 percent decreased, and 1.5 increased some of their budgeted capital expenditures during the coronavirus pandemic. A total of 1.7 percent of companies introduced new unbudgeted capital expenditures.

Sector Highlights:

  • Canceled budgeted capital expenditures – Mining (19.4 percent); Manufacturing (10.3 percent); Retail trade (7.2 percent); Arts, entertainment, and recreational services (9.3 percent); and Accommodation and food services (8.2 percent).
  • Postponed budgeted capital expenditures - Mining (23.8 percent); Manufacturing (13.6 percent); Education services (15.1 percent); Arts, entertainment, and recreational services (12.3 percent); and Accommodation and food services (13.4 percent).
  • Decreased budgeted capital expenditures – Mining (21.7 percent), Healthcare and social assistance (10.5 percent); Arts, entertainment, and recreational services (11.0 percent); and Accommodation and food services (10.1 percent).
  • Increased budgeted capital expenditures - Educational services (5.8 percent); Healthcare and social assistance (2.4 percent); and Accommodation and food services (2.1 percent).
  • Introduced new unbudgeted capital expenditures - Educational services (2.2 percent); Healthcare and social assistance (3.2 percent); and Accommodation and food services (2.0 percent).

Use of Capital Expenditures to Fund Investment Related to Social Distancing or Safety in Response to the Coronavirus Pandemic:

Impacts of the COVID-19 Pandemic on Business Operations (5)

In 2020, 9.8 percent of the companies used capital expenditures to fund investment related to social distancing and safety.

Sector highlights:

  • Retail trade (10.6 percent); Educational services (19.8 percent); Health care and social assistance (17.0 percent); Arts, entertainment, and recreational services (10.7 percent); and Accommodation and food services (17.0 percent).
  • Of the 9.8 percent of companies using capital expenditures to fund investment related to social distancing and safety, 6.5 percent used capital expenditures above what they budgeted for 2020 and 3.8 percent replaced their budgeted capital expenditures to make the investment.

Sector highlights:

  • Invested in addition to budgeted capital expenditures - Retail trade (6.7 percent); Educational services (12.2 percent); Health care and social assistance (12.5 percent); and Accommodation and food services (10.0 percent).
  • Investment replaced budgeted capital expenditures – Educational services (7.6 percent); Health care and social assistance (4.5 percent); and Accommodation and food services (6.9 percent).
  • Companies with Employees Tables
  • Companies with Employees Figures

Companies without Employees

Summary of Findings

Financial Assistance Requested / Received by Source:

Impacts of the COVID-19 Pandemic on Business Operations (6)

Financial assistance was requested by 21.8 percent of companies without employees and received by 18.9 percent during the Coronavirus pandemic in 2020.

Financial assistance from the Paycheck Protection Program (PPP) was requested by 10.5 percent of companies without employees and received by 8.4 percent during the Coronavirus pandemic in 2020.

Financial assistance from the Economic Injury Disaster Loan (EIDL) was requested by 6.6 percent of companies without employees and received by 4.7 percent during the Coronavirus pandemic in 2020.

Financial assistance from the Small Business Administration (SBA) Forgiveness Loan program was requested by 5.5 percent of companies without employees and received by 3.6 percent during the coronavirus pandemic in 2020.

Financial assistance from the Main Street Lending Program was requested by 1.2 percent of companies without employees and received by 0.6 percent during the coronavirus pandemic in 2020.

Financial assistance from the Pandemic Unemployment Assistance program was requested by 10.0 percent of companies without employees and received by 8.1 percent during the coronavirus pandemic in 2020.

Financial assistance from All other sources (tax credits, other government programs, banks, owners, and family and friends, etc.) was requested by 4.1 percent of companies without employees and received by 2.9 percent during the coronavirus pandemic in 2020.

  • Companies without Employees Tables
  • Companies without Employees Figures

Companies with Employees Tables

Table 1a. Percentage of Companies Requested Financial Assistance [<1.0 MB]

Table 1b. Standard Error of Percentage of Companies Requested Financial Assistance [<1.0 MB]

Table 1c. Percentage of Companies Received Financial Assistance [<1.0 MB]

Table 1d. Standard Error of Percentage of Companies Received Financial Assistance [<1.0 MB]

Table 2a. Percentage of Companies Received Financial Assistance Use of Funds [<1.0 MB]

Table 2b. Standard Errors of Percentage of Companies Received Financial Assistance Use of Funds [<1.0 MB]

Table 3a. Percentage of Companies Impact on Payroll [<1.0 MB]

Table 3b. Standard of Percentage of Companies Impact on Payroll [<1.0 MB]

Table 4a. Percentage of Companies Change to Budgeted Capital Expenditures [<1.0 MB]

Table 4b. Standard Error of Percentage of Companies Change to Budgeted Capital Expenditures [<1.0 MB]

Table 5a. Percentage of Companies Use of Capital Expenditures to Fund Social Distancing Safety [<1.0 MB]

Table 5b. Standard Errors of Percentage of Companies Use of Capital Expenditures to Fund Social Distancing Safety [<1.0 MB]

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Companies with Employees Figures

Chart 1. Percentage of Companies Requested Financial Assistance [<1.0 MB]

Chart 2. Percentage of Companies Received Financial Assistance [<1.0 MB]

Chart 3. Percentage of Companies Received Financial Assistance and Use of the Funds [<1.0 MB]

Chart 4. Percentage of Companies with Impact on Payroll [<1.0 MB]

Chart 5. Percentage of Companies with Impact on Budgeted Capital Expenditures and Introduction of New Unbudgeted Capital Expenditures [<1.0 MB]

Chart 6. Percentage of Companies Use of Capital Expenditures to Fund Investment Related to Social Distancing and Safety [<1.0 MB]

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Companies without Employees Tables

Table 1a. Percentage of Companies without Employees Requested Financial Assistance [<1.0 MB]

Table 1b. Standard Errors of Percentage of Companies without Employees Requested Financial Assistance [<1.0 MB]

Table 2a. Percentage of Companies without Employees Received Financial Assistance [<1.0 MB]

Table 2b. Standard Errors of Percentage of Companies without Employees Received Financial Assistance [<1.0 MB]

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Companies without Employees Figures

Chart 1. Percentage of Companies without Employees Requested Received Financial Assistance by Source [<1.0 MB]

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Methodology January 16, 2020 The methods we use to collect and produce ACES including sampling, questions, collection, review, quality, weighting, etc.
Impacts of the COVID-19 Pandemic on Business Operations (2024)
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