If you get a bad reference - Job references (2024)

As long as it's fair and accurate, a reference can show that you're not suitable for a job.

For example, a reference can show you do not have enough experience for a job.

When a bad reference can be challenged

No matter what's in the reference, it cannot be:

  • misleading
  • inaccurate
  • discriminatory

For example, if a reference said you were investigated for stealing at work, but the investigation found you did not steal, this could be misleading.

How to challenge a reference

If you suspect a reference was not fair or accurate, or led to discrimination, you can try to challenge the reference.

Speak to the new employer

You can try to speak directly with the person hiring you.

It may help to:

  • ask about their concerns with your reference
  • address their concerns – for example, show evidence if your reference was misleading or inaccurate
  • offer to get other references
  • discuss having a probationary period

See a copy of your reference

If you want to check what was in your reference, you can ask either:

  • the person who gave the reference– sometimes called a 'referee' or 'reference giver'
  • the person who received the reference

It's a good idea to make the request in writing, for example in a letter or email.

However, under General Data Protection Regulation (UK GDPR), if the employer provided a reference with the agreement that it stays confidential,you might not be able to see it.

Find out more about:

If a job offer is subject to references

Sometimes a job offer depends on references or other checks. This means the employer checks your references before offering you the job.

If the recruiting employer is unsure about anything in the reference, they should discuss it with you before withdrawing a job offer.

If the job offer is withdrawn, you should ask the reference giver to check that the reference is fair and accurate. For example, they might have made a simple mistake which they can correct.

You can consider making a complaint if both:

  • an employer refuses a request to see a copy of a reference
  • there's no other legitimate reason for the job offer being withdrawn

Example of when a job applicant might make a complaint

Sam was offered a job but a few days later they were told that the offer was being withdrawn. Sam asked to see the reference but both employers refused the request.

Sam thinks the reference was negative because they witnessed discrimination by the employer who provided the reference. They think this is the reason they did not get the job and decide to raise the issue with their employer.

If a job offer is withdrawn after starting work

Some employers might be happy for you to start work before getting references. For example, where the job involves an initial training or a probationary period.

If a reference comes back and is considered unsatisfactory, the job offer might be withdrawn and lead to your dismissal.

If you think the reference was misleading, inaccurate or discriminatory, you might be able to take legal action.

Options for taking legal action

If you are not able to resolve an issue with a reference, it might be possible to either:

  • make a claim to an employment tribunal
  • make a county court claim

Making an employment tribunal claim

If you think an employer has discriminated against you in a reference, you have the option to make a claim to an employment tribunal.

There are strict time limits for making a claim to an employment tribunal. In most cases, you have 3 months minus 1 day from the date the discrimination happened.

Find out more about:

  • making a claim to an employment tribunal
  • employment tribunal time limits

Making a county court claim

You might be able to take an employer to a county court if their reference was misleading or inaccurate and led to you 'suffering a loss'. For example, if your job offer was withdrawn as a result of the reference.

If you want to make a county court claim, you shouldget legal advice on your situation to understand what will be involved.

Contact the Acas helpline

If you have any questions about getting a bad reference, you can contact the Acas helpline.

If you get a bad reference - Job references (2024)

FAQs

What happens if one of my references don't answer? ›

Apologize to your potential employer for the inconvenience and try to get in touch with the reference to see if they're available. Offer to provide alternative references if you can't get in touch with your original reference and resolve the issue. Ask for your reference's permission before using them.

Can you lose a job offer because of a bad reference? ›

If a reference comes back and is considered unsatisfactory, the job offer might be withdrawn and lead to your dismissal. If you think the reference was misleading, inaccurate or discriminatory, you might be able to take legal action.

What if my references say bad things? ›

State And Federal Laws On Bad References

There are no state or federal laws that prohibit an employer, a coworker, or anyone else from providing a poor reference for someone else. However, an employer may cross the line and face liability if he or she makes an untrue statement about an applicant's performance.

What to do if a candidate has a bad reference? ›

3 Tips on How to Deal with a Bad Reference
  1. Hold Another Interview. If you're still interested in the candidate but understandably feel cautious, it's worth hosting another interview. ...
  2. Get Another Reference. Most candidates will provide you with two references. ...
  3. Invest in Reference Screening.

Do employers check references if they aren't going to hire you? ›

A lot of employers will conduct reference checks especially if you are indeed the final candidate or one of the two last candidates left for the job. Sometimes they may do this if they have three people they are seriously considering for a position and it typically comes before they make an offer.

Do jobs check all references? ›

Does the employer call every reference? Most of the time, a potential employer will call some or all of your references before extending a job offer. In rare cases, an offer will be extended without checking references. However, you'll never know in advance so it's critical that your references are solid and real.

Is a bad reference a deal breaker? ›

Poor references are a deal-breaker in the job search — at every level in every role. Make sure you take the time to manage your references well before the offer stage so that you sail through a reference check.

Can I sue my former employer for giving bad references? ›

Legal Consequences for Bad Employment References

If an employer makes negative comments about you when they are contacted for an employment reference you may be able to bring a lawsuit against them for defamation. It's important to note though that the truth is a defense to defamation.

Is a bad reference defamation? ›

Legal actions based on misstatements made in job references are typically based on defamation laws that prohibit anyone, including previous employers, from knowingly publishing or spreading false information about a former employee to a potential employer.

Is it true you can't give a bad reference? ›

In short, no. It is completely legal to give a bad reference as an employer to former employees. It comes down to the following: If an employer is giving out a reference to a former employee, it needs to be a truthful reference.

What is considered a bad reference check? ›

References You Can't Get Ahold Of

Another sign of a bad reference check is the inability to get in contact with them. Candidates should make their references aware of a potential phone call or email from a hiring manager or screening service like GoodHire.

Can an employer tell another employer not to hire you? ›

Even someone you worked for a few years back could prevent you from getting a job if they give a company reason to be concerned about hiring you. Some companies have a policy of not providing anything beyond basic verification information like start and end dates and position(s) held.

Can I lose a job because of references? ›

Poor References

Usually, references are checked during the interview process. However, some employers wait until after the interview, and even after the job offer, to make contact. If you have provided them with outdated contact information or a bad reference, your job offer could be rescinded.

Can a job offer be withdrawn due to reference? ›

With a conditional job offer, an employer can withdraw a job offer if the conditions of the offer are not met. For example, if references show the applicant might not be able to do the job.

How do you recover from a bad job reference? ›

In this blog, we will discuss some practical steps you can take to handle a bad reference and improve your chances of finding new employment.
  1. Assess the situation. ...
  2. Focus on self-improvement. ...
  3. Seek alternative references. ...
  4. Address the issue head-on. ...
  5. Showcase positive references and achievements. ...
  6. Leverage your network.
Jun 19, 2023

What if my previous employer doesn't give me a reference? ›

If your old employer doesn't want to give you a reference, you could ask them just to give a short one - known as a 'basic reference'. For example, they could confirm when you worked for them and what your job title was. A lot of employers only give basic references, so your new employer won't think it's unusual.

What happens if you reference wrong? ›

These can range from a substantial reduction in your marks (or even a mark of zero) which can affect your final degree classification, to a formal misconduct hearing which may result in your being asked to leave the University.

How long should references take to respond? ›

Typically reference calls are about 10-15 minutes, sometimes up to 20. It's rare for them to take up more time than that.

What happens if you miss a reference? ›

If you forget or miss a citation, then the impression you are giving is that the work is your own, when it is in fact someone else's. This is called plagiarism and is a form of academic misconduct. Typically plagiarism is due to unintentional, inadequate referencing, but it can also be deliberate.

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