Were you injured while staying in an Airbnb property? You may be wondering what your legal rights and options are. You'll be glad to learn that Airbnb hosts have certain responsibilities when it comes to providing a safe, secure environment for their guests — and potential consequences if they fail to do so. In this guide we will provide answers to many of the common questions for 2023, regarding local state laws, personal injury claims, and how you can sue Airbnb for any damages caused by unsafe conditions on their properties. With clear information about lawsuits against AirBnb hosts and what steps can be taken if you decide to pursue one, we hope that this blog post serves as a helpful resource when considering taking legal action for your trauma or expenses related to your personal injury.
On This Page
Does AirBnb cover lawsuits?
Do I sue the host or Airbnb after being injured?
What is Airbnb Host Liability Insurance?
What types of claims can be filed?
What types of damages are covered by AirBnb Host Liability?
How to file a lawsuit against AirBnb
How to prove an Airbnb accident
How does the company respond to the lawsuits?
Does AirBnb cover lawsuits?
AirBnB, the popular home rental website, does not cover lawsuits from guests or hosts. Hosts and guests should understand that they are responsible for any legal issues that may arise as a result of their actions on the AirBnB platform. That said, AirBnB provides liability insurance as part of its Host Guarantee program to help hosts recover losses in certain circ*mstances. For example, if an Airbnb guest unintentionally damages a host’s property, then the Host Guarantee program can provide insurance coverage up to $1 million (USD) in the United States. Therefore, while AirBnB cannot legally protect its hosts and guests in all circ*mstances, there is some built-in insurance protection provided by AirBnB.
Do I sue the host or Airbnb After Being Injured?
You can sue both the host and AirBnb after being injured within a rental home. Often, those injured at feel inclined to sue only the homeowners. Although AirBnb requires hosts to maintain homeowners insurance within its listing agreements, you could also pursue a against Airbnb for failing to provide a safe space for renters. Regardless of who you believe is more liable in your circ*mstance, consult with an experienced attorney to ensure your claim is being pursued the right way.
What is Airbnb Host Liability Insurance?
Airbnb Host Liability Insurance is the legal protection in place to safeguard hosts who are renting out their homes or vacation dwellings on Airbnb. Hosts need to be aware that they may be held financially responsible for any damages caused by guests, in addition to other liabilities that vary by jurisdiction. As such, it's important for a host to understand their local laws and regulations as well as what kind of insurance they'll need—Airbnb can provide recommendations and resources here. It may also be wise to consider setting up rules and regulations tailored to each individual property—this isn't required, but can help give you extra peace of mind if an unfortunate incident should arise.
What types of claims can be filed?
Lawsuits against AiBnb are generally tort claims that follow the concept of negligence. In these civil case the guest must be prove the homeowner, or third party wrongdoer, was irresponsible and failed to act as a reasonable person would. This usually involves proving that they neglected to maintain the premises, thus causing damage that can activate legal action.
Premises Liability Claims
One of the most common types premises liability claims filed against Airbnb is slip and fall cases—where a guest slips or trips on an unsafe surface in an Airbnb rental, resulting in an injury or loss.
Broken steps
Holes in the backyard or front yard
Pavement defects
Dim or insufficient lighting
Potholes
Broken appliances
Outdated building materials
Uneven flooring tiles of surfaces
Spills left by guests or housekeeping services
Failed or outdated building codes
Staircases without defective or absent handrails
Leaking appliances
Compromised roofs
Dilapidated showers or bathtubs
Exposed nails, splinters, or other materials
Loose carpet
Torn rugs
Bed Bugs
Terminates or roach infestations
Highly polished floors
Slippery flooding
In addition, electrocution can be another cause for worry, especially in older properties without up-to-code electrical systems. Fire hazards are always a concern as well; faulty wiring or improperly installed heating/cooling appliances have been known to cause fires that result in costly property damage and may even lead to personal injury. Whatever the reason may be, it’s important renters and guests recognize their rights when dealing with damages due to negligence on behalf of an Airbnb host.
Class Action Lawsuits
Class action suits against Airbnb have arisen in various forms in recent years. These suits are typically filed by aggrieved hosts or guests and allege breach of contract, or violations of consumer protection statutes, state or federal laws and regulations. One such case involved claims that the platform removed reviews of certain users to protect certain hosts in order to keep generating profits. Another action was brought by black prospective renters who were allegedly discriminated against when they were denied reservations at some Airbnb properties after trying to make bookings within the app. A third lawsuit alleged that Airbnb had illegally refused to refund fees to users whose reservation requests were denied.
These are just a few of the class actions filed against Airbnb in recent years, indicating a trend toward increased scrutiny and legal action against popular sharing economy platforms like this one.
Hidden Camera Lawsuits
In recent years, Airbnb has faced lawsuits from renters claiming they felt unsafe on rental premises due to "hidden cameras," and other alleged violations of privacy. To counter these claims, the company has hired a lawyer specialized in hospitality law to review each complaint and work with hosts to protect guests. The lawyer works to ensure that all rental properties are compliant with national and international regulations throughout their network and actively educates hosts on how to maintain meaningful enforcement of regulations.
In addition, Airbnb also offers Reviewed Listings which helps ensure that guests have an additional layer of protection while they stay at any property. As a result of this proactive approach, Airbnb has been able to effectively handle litigation cases related to safety concerns.
What types of damages are covered by AirBnb Host Liability?
Airbnb Host Liability Insurance covers the purchase of medical treatments for the guests, funding for their future medical needs, compensation for partial or full income loss due to missed work due to injury, and any additional form of economic or non-economic damages related to the incident.
Economic Damages
Past medical expenses
Future medical expenses
Lost earnings
Economic impact
Lost use of property
Costs of repairs
Replacement costs
The economic value of domestic services
Loss of employment
Lost business opportunities
Non-Economic Damages
Pain
Suffering
Emotional distress
Post-Traumatic Stress Disorder
Loss of society
Lost companionship
Loss of consortium
Loss of enjoyment of life
How to file a lawsuit against AirBnb
If you have suffered a damage due to negligence on the part of Airbnb and want to proceed with a legal action against them, the first step would be to take the help of an experienced premises liability lawyer. Your lawyer can help you through all the legal proceedings of securing a monetary award against AirBnb's general liability insurance. The attorney will send an evidence preservation letter to ensure that the unsafe premises is properly preserved to be collected at a future date. This step is crucial to protecting your legal rights. If you claim cannot be settlement pre-litigation and for a sum adequate in relation to your injuries, the lawyer can prepare and file your civil case accordingly, which requires submitting the petition is District Court in the county where the property owner resides.
How To Prove An Airbnb Accident
Establishing proof of negligence of an Airbnb property owner is the critical first step in filing an injury lawsuit. To do this effectively, it is essential to seek and collect as much evidence as possible, including medical records, photos, videos, and contact information from witnesses. It is also important to take photos of any visible medical complications, such as scarring, burns, amputations, crush injuries, eye injuries, or similar. Additionally, documenting the booking you had with Airbnb through any documentation or communication can be used for greater leverage when pursuing a claim. Given the complexity of this task, it is beneficial to look into employing a knowledgeable attorney specializing in Airbnb injury cases in Houston who can help you prepare the necessary paperwork and stands by your side throughout the entire process.
How does the company respond to the lawsuits?
Airbnb has had to respond to a variety of lawsuits since they first launched in 2008. This includes allegations of discrimination, allegations of breach of contract, and failure to protect the safety of its premises. To handle the increasing number of legal actions taken against them, Airbnb has hired several high profile lawyers and representatives to aggressively advocate on their behalf and protect their insurance polices. Although the platform continues to make improvements in security protocols and new policies for hosts to ensure safe and secure conditions for guests, thousands of incidents occur within homes each week across America. AirBnb continues to respond strategically in court as more legal challenges emerge, with the goal of limiting the amount of success plaintiffs have had in the past.
Contact An Airbnb Injury and Accident Attorney
If you've been injured within an AirBnb property, call Texas Airbnb accident attorney Niles Sneed today. Niles has experience helping renters get the compensation they deserve after a devastating premises accident. Airbnb hosts have a legal duty to keep their properties free of safety hazards.
Attorney Niles Sneed and his team of trail attorneys at offer free consultations, so that you can discuss the options available to you and know where you stand today. Give us a call today at 866-434-0014. It's important to take action quickly; notifying Airbnb of personal injury or damage within just 10 days of your stay is essential if you're considering legal action.
