How to send in documents | Robinhood (2024)

How to send in documents

We may ask you to send us a few documents to verify we have all the information we need for your Robinhood account. We’ll send details about which documents we need, why we need them, and how to submit them. Check out this guide for tips on how to successfully submit your documents and verify your account.

How to submit documents through the app:

How to submit documents through the app:

  1. If prompted to upload a document in the mobile app, you’ll see instructions to take a photo of your document
  2. In Investing, select Take Photo Now
  3. Select the type of document (if applicable)
  4. Follow the on-screen instructions to take a photo of your document

How to send in documents | Robinhood (1)

How to submit PDF bank statement through the app:

How to submit PDF bank statement through the app:

  1. If prompted to upload a PDF bank statement within the app, you’ll see instructions to submit your document
  2. Download the most recent PDF statement from your banking institution’s app or website and save to your files
  3. Select Upload PDF Statement on the card to pull up your files on your device
  4. Select the PDF statement from your files
  5. Follow the instructions to submit your PDF document

If we can’t read your document, we’ll send you tips for a successful submission.

How to upload documents through our secure file portal:

How to upload documents through our secure file portal:

  1. If prompted to upload a document to our secure file portal, we’ll send you an email with a secure link to upload your document
  2. Enter in your Case ID (in your chat or email from the support team)
  3. Enter your email address
  4. Drag and drop to attach your file → Submit
  5. Reply to the email from us containing the upload link to confirm you submitted your document so that we can begin the review process

How to send in documents | Robinhood (2)

Troubleshooting

Troubleshooting

Why am I getting an error message?

Is your PDF file password protected?

  • If so, remove the password from your PDF statement and try again.

Is your file too large?

  • The file size limit is 10MB. Reduce size by removing blank pages and compressing the PDF to the lowest size option available.

Is the file unreadable?

  • Try to download a new PDF bank statement.

Document typeWhere to uploadTips
Drivers licensemobile appMake sure all four corners of your I.D. are included in your photo.
State I.D.mobile appMake sure all four corners of your I.D. are included in your photo.
Passport photo pagemobile appMake sure your entire passport photo page is visible in your photo.
Bank statementmobile app, secure file portalWhen submitting through the app, you'll be prompted to take a photo or upload a PDF copy of your most recent bank statement (either digital or paper). We can accept a photo of the PDF statement on your computer screen as long as all of the details are clear and legible.
Social Security cardmobile appWe’ll need a photo of the original document with a handwritten signature. We can't accept a photo of a computer screen or a photo of a photocopy. You can request a replacement card if yours is lost.
Permanent Residency cardmobile app, secure file portalPlease make sure all four corners of your card are included in your photo.
3210 lettermobile app, secure file portalSubmit a PDF of this document. Make sure it has your name, your firm’s letterhead, a handwritten signature from your firm’s compliance department, and your firm’s physical address.

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Still have questions? Contact Robinhood Support

How to send in documents | Robinhood (2024)

FAQs

How do I send documents to Robinhood? ›

How to upload documents through our secure file portal:
  1. If prompted to upload a document to our secure file portal, we'll send you an email with a secure link to upload your document.
  2. Enter in your Case ID (in your chat or email from the support team)
  3. Enter your email address.
  4. Drag and drop to attach your file → Submit.

How much money do you have to make on Robinhood to file taxes? ›

Do you have to report stocks on taxes? If you sell any stock using Robinhood, you must report this and pay taxes on the gains. Sometimes Robinhood gives away free stocks for referring a friend or creating an account. If the value of the stock exceeds $600, you'll need to report this to the IRS.

How do I verify my identity on Robinhood? ›

Any time you log in or make changes to your account, you'll receive a text message from Robinhood that contains a verification code. Open your text message and copy the code that was sent to you. Paste the code in the Robinhood app to finish signing in or to confirm the changes.

Why am i not able to trade options on Robinhood? ›

Trading options requires approval on Robinhood, and it isn't appropriate for everyone. Want to learn more before diving in? Our Options Knowledge Center explains terminology, basic and advanced trading strategies, and how to place an options trade on Robinhood.

Where is the 11 digit document ID Robinhood? ›

The Robinhood Document ID can be found in the top right of your Form 1099, under the Statement Date. This is an 11 digit alphanumeric ID. Like, “11AA 11A AAAA.”

How long does Robinhood take to approve? ›

Let's open your Robinhood account! Keep in mind, it may take 5-7 days to review the materials and open your account. While submitting an application, you can queue a deposit before your account is approved.

What happens if you don't file taxes for Robinhood? ›

We're legally required to ensure that all Robinhood customers certify their tax status. For US customers, we're generally not required to withhold taxes on proceeds, such as from sales, interest, and dividends. If you don't certify your tax status, you may be subject to backup withholding.

How much tax do you pay on day trades? ›

Day trading taxes can vary depending on your trading patterns and your overall income, but they generally range between 10% and 37% of your profits. Income from trading is subject to capital gains taxes.

Do I pay taxes on Robinhood if I don't withdraw? ›

When you buy or sell an investment with Robinhood, the standard tax laws apply. What types of taxes can you expect to pay? The length you hold the investment determines the taxes owed. A common misconception is that you can trade as much as you like, and if you don't withdraw money, you owe no taxes.

Does Robinhood require SSN? ›

To apply for a Robinhood account, you'll need to have a device that meets our Technology requirements, and meet all of the following individual requirements: Be 18 years or older. Have a valid Social Security Number (not a Taxpayer Identification Number)

Why does Robinhood require SSN? ›

Robinhood has a good track record of protecting users' Social Security numbers, though, so providing yours is as safe as giving it to most reputable financial apps. Unfortunately, U.S. FinCEN requires you to provide your Social Security number to your stock brokerage for identity-verification purposes.

How long does Robinhood take to verify identity? ›

Robinhood can take a while to verify your identity, but in general, it is a quick process, usually completed within 1-2 days. The time it takes to approve your identity can vary depending on how complete and accurate the documents are.

How much money do you need to trade options? ›

Most brokers require account sizes of $2,000 or less. However, trading an option account with only a few hundred dollars is not prudent. Option trading strategies work best when a trader employs only a small amount of their available capital on any one trade.

How much does Robinhood charge for options trading? ›

There's no commission fee to buy or sell options, nor is there a monthly fee. A driving commitment to offer you the best experience at low cost, coupled with the ability to create state-of-the-art technology pushed us to develop commission-free options trading.

How do beginners buy options? ›

  1. How to Trade Options in 5 Steps.
  2. 1.Assess Your Readiness.
  3. 2.Choose a Broker and Get Approved to Trade Options.
  4. 3.Create a Trading Plan.
  5. 4.Understand the Tax Implications.
  6. 5.Continuous Learning and Risk Management.
  7. Buying Calls (Long Calls)
  8. Buying Puts (Long Puts)

Where do I send my subpoena to Robinhood? ›

This information may be updated at any time. For information regarding civil requests, please see the Civil Requests Section below. To ensure a timely response by Robinhood, law enforcement authorities and authorized government agencies should send all subpoenas or requests to LERequests@robinhood.com.

How do I email Robinhood support? ›

Contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within the Robinhood app.

Why does Robinhood take so long to send tax documents? ›

Due to some special processing requirements and delays with a vendor, some forms were delayed by one day. We also know that this may be the first year many customers receive these forms and we'll be providing extra resources throughout this tax season to help people stay informed.”

How do I transfer assets to Robinhood? ›

You can transfer stocks, cash, and other eligible assets from your outside brokerages into Robinhood through ACATS. You can transfer all or part of an outside account. We only accept assets from individual cash, margin brokerage accounts, or traditional or Roth IRAs.

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