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Travel.State.Gov > U.S. Passports>How to Get my U.S. Passport Fast
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Courier and Expeditor Companies
- As of December 18, 2023, our expedited service commitment is to process your passport application within 15 business days. If you applied between November 6 and December 17, 2023, we processed expedited applications within 25 business days.
- A business day includes Mondays through Fridays, and excludes federal holidays.
Ourprocessing times begin the day we receive your applicationat a passport agency or center, or from the date you request an upgrade to expedited service. Processing times do not begin on the day you mail your application or apply for a passport at a local acceptance facility.
If the number of business days an agency or center took to process your application is longer than our expedited service commitment, you can request a refund of the $60 expedited service fee. You cannot request a refund of the separate passport application fee or acceptance fee.
IMPORTANT NOTE:We consider refund requests on a case-by-case basis. We cannot refund passport execution fees, nor refund missed travel. We cannot refund passport application fees except in very limited circ*mstances outlined in 22 C.F.R. § 51.53(a).
Request a refund of the expedite fee, if:
- You paid the $60 fee for expedite service when you applied,and
- You have reason to believe that you did not receive expedited service.
If you applied for expedited service at a passport acceptance facility or through the mail, your application may not arrive at a passport agency or center until 2 weeks after the day you apply. Go to our Application Status page for more information.
Submit your Request Online
- Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page.
- Include your full legal nameas it appears on your passport application.
- Your 9-digitApplication Numberis available by checking theOnline Passport Status System. You must get this number before submitting your refund request.
- Let us know in thelast formfield (Please explain ...) if you are requesting a refund of the expedited fee for yourself or someone else.
- After you clickSubmit, you should receive an automated email at the email address you provided. Do not submit a second, duplicate request for your refund because it will delay processing your original request.
- Once we receive your request, it will take us up to6 weeks to process your refund.
*Required Fields
You have successfully submitted your request for a refund of the $60 passport expedited fee. Please check your email for a confirmation message.
Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Double check all form fields and submit your request again. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov.
Report Technical Issues
If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform.
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Submit your Request by Mail
InstructionsIf you do not want to use the online form, you have the option of requesting your refund by mail. Send your request to:
U.S. Department of State
Service Refund
2999 Passport PL
Washington, D.C. 20522-2999
Include the following information:
- Your full name
- Your date of birth
- Your mailing address
- Application number(Check Your Application Statusto obtain your application number)
Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you.
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Archived "Expedited at an Agency" Service Commitments
Chart of Processing Times| As of | Processing Time |
|---|---|
| December 18, 2023 | 15 days |
| November 6, 2023 | 25 days |
| October 2, 2023 | 35 days |
| March 24, 2023 | 45 days |
| February 6, 2023 | 35 days |
| October 31, 2022 | 25 days |
| September 6, 2022 | 30 days |
| October 29, 2021 | 35 days |
| September 28, 2020 | 20 days |
| March 19, 2020 | Suspended |
| December 1, 2016 | 8 days |
| November 1, 2016 | 5 days |
| December 1, 2015 | 8 days |
| October 26, 2015 | 5 days |
| January 1, 2015 | 8 days |
| November 1, 2014 | 5 days |
| February 26, 2014 | 8 days |
| June 26, 2008 | 5 days |
Last Updated: December 18, 2023
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