How to receive money on Zelle, the digital payment app, whether you already have an account or not (2024)

FAQs

How to receive money on Zelle, the digital payment app, whether you already have an account or not? ›

Yes, it is possible to receive money from Zelle without a bank account. Here are a few options to consider: Use a Prepaid Debit Card: Ask the sender to use your mobile number or email associated with a prepaid debit card account. Once they send the money, you'll receive a notification from Zelle.

Yes, it is possible to receive money from Zelle without a bank account. Here are a few options to consider: Use a Prepaid Debit Card: Ask the sender to use your mobile number or email associated with a prepaid debit card account. Once they send the money, you'll receive a notification from Zelle.

Someone sent me money with Zelle®, how do I receive it? If you have already enrolled with Zelle^®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes¹.

Verify Your Zelle Account: Ensure that you have a valid and active Zelle account linked to the email address or phone number provided to the sender. If you haven't registered for Zelle or haven't completed the verification process, you may need to do so in order to receive the funds.

You can send, request, or receive money with Zelle^®. After you've enrolled, simply add your recipient's email address or U.S. mobile number, the amount you'd like to send or request, review and add a memo, and hit “confirm.” In most cases, the money is typically available in minutes¹.

You can't send money to Cash App through Zelle, but you can link a bank account as a workaround. Link the same bank account to your Zelle and Cash App accounts. Transfer your Cash App balance to your bank account, and then send that balance with Zelle.

Why? Your mobile number or email address may already be enrolled with a bank or credit union that offers Zelle^®. In order to enroll with a different bank or credit union, or in the Zelle^® app, your mobile number or email address must be removed from where it was initially enrolled.

What if the person I'm sending money to hasn't enrolled with Zelle®? If the person you're sending money to hasn't enrolled yet, they'll receive an email or text notification letting them know you've sent them money. They'll be guided through a few simple steps to get enrolled.

Simply download the Zelle^® app in the App Store or Google Play and enroll an eligible Visa^® or Mastercard^® debit card. After you enroll, you can send and receive money with confidence to almost anyone you trust.

Why? There are a couple of reasons you may not be able to enroll your U.S. mobile number: It is already enrolled with Zelle^® at a different bank or credit union. The phone number you provided is not a U.S. mobile number (international numbers and landlines are not accepted)

How do I find my Zelle payment ID? ›

Your email address or mobile phone number is your Zelle ^® user ID. Zelle ^® participants will use your email address or mobile phone number to transact with you through Zelle ^®. Zelle ^® uses a three-part method to identify you: Social Security.

Yes, but you must use a different email address or U.S. mobile number for each bank account you enroll with Zelle®. Since this is a unique identifier that tells us where to deposit or transfer funds, you'll need a different email address or U.S. mobile number for each account you enroll with Zelle®.

Initially, you'll use your online banking username and password to link your bank account to the Zelle^® app. After you're enrolled, you'll use your Zelle^® password to log into the Zelle^® app. You can also use Touch ID or Fingerprint to log in if your phone offers that feature.

Money sent with Zelle^® is typically available to an enrolled recipient within minutes. If it has been more than three days, we recommend confirming that you have fully enrolled your Zelle^® profile, and that you entered the correct email address or U.S. mobile number and provided this to the sender.

It's easy — if your bank or credit union offers Zelle^®, it's already available in your mobile banking app or online banking! Check your mobile banking app or sign-in to your online banking site and follow a few simple steps to enroll your Zelle^® profile.