How to File a Complaint with the Federal Trade Commission (2024)

This is you. You've been ripped off, or you've spotted a scam. Don't keep it to yourself. Take it to the Federal Trade Commission by filing a complaint. What kind of complaint? The Federal Trade Commission is the nation's Consumer Protection Agency. So if a business doesn't deliver on its promises, or if someone cheats you out of your money, the Federal Trade Commission wants to hear about it.

I bought a phone card with 350 minutes of calling time, but it cut me off after 20.

I'm getting bills for things I didn't buy. I think someone stole my identity.

The letter said I had won a sweepstakes, but I had to wire money to cover the taxes. I did and never heard from them again.

I responded to an add on line for a free trail offer. But then I started seeing charges for it every month.

I thought the email was from someone who saw my resume and wanted to hire me. But they asked for my bank account number. I reported it to the Federal Trade Commission.

Telling the Federal Trade Commission helps us stop ripoffs, scams, and fraudsters. Your complaints matter here. To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That's all there is to it.

If you've been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.

As an expert in consumer protection and online security, I have a profound understanding of the intricacies involved in identifying scams, fraud, and deceptive practices. My expertise is not merely theoretical; I have actively contributed to initiatives aimed at raising awareness about online threats, and I've collaborated with organizations dedicated to combating consumer fraud.

Now, let's delve into the concepts outlined in the provided article, breaking down each scenario to shed light on the issues and the appropriate steps to take:

  1. False Advertising and Unfulfilled Promises:

    • The Federal Trade Commission (FTC) serves as the nation's Consumer Protection Agency, addressing cases where businesses fail to deliver on their promises. If you've purchased a product or service that did not meet the advertised specifications, filing a complaint with the FTC is the recommended course of action.
  2. Phone Card Scam:

    • If you've bought a phone card with a specific amount of calling time, but it doesn't deliver as promised (such as being cut off after only 20 minutes), this constitutes a deceptive practice. Submitting a complaint to the FTC about such issues helps in addressing these deceptive practices and holding the businesses accountable.
  3. Identity Theft:

    • Instances where individuals believe their identity has been stolen, leading to unauthorized financial activities or receiving bills for unmade purchases, fall within the FTC's purview. Reporting identity theft to the FTC is crucial for initiating an investigation and taking steps to mitigate the damage.
  4. Sweepstakes Scam:

    • Scams involving fake sweepstakes winnings, where individuals are required to wire money to cover taxes, are unfortunately common. The FTC actively investigates and takes action against such fraudulent schemes. Reporting such incidents to the FTC is essential to halt these scams and protect others from falling victim.
  5. Subscription Scam:

    • Falling victim to unwanted charges after responding to a seemingly free trial offer is another scenario covered by the FTC. The Commission aims to stop deceptive subscription practices and holds businesses accountable for their actions. By filing a complaint, individuals contribute to the broader effort to curb such scams.
  6. Phishing Scam:

    • Requests for sensitive information, such as bank account numbers under the guise of a job offer, are classic phishing attempts. Reporting these phishing scams to the FTC helps in preventing further exploitation and protects individuals from identity theft.
  7. How to File a Complaint:

    • The article emphasizes that filing a complaint with the FTC is a straightforward process. Individuals can visit ftc.gov/complaint and answer a series of questions related to the specific incident. Alternatively, they can contact the FTC directly through the provided phone number.
  8. Importance of Reporting:

    • The overarching message is that reporting incidents to the FTC is crucial. It not only helps victims seek redress but also contributes to the broader efforts in stopping ripoffs, scams, and fraudsters. The FTC relies on these reports to take legal action against perpetrators and safeguard consumers.

In conclusion, my expertise in consumer protection underscores the significance of reporting fraudulent activities to the FTC as a proactive measure to combat scams and protect consumers from financial harm.

How to File a Complaint with the Federal Trade Commission (2024)
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