Hi Saranya,
You can follow the below steps
1. Go to Service Portal->Portals
2. Go to the portal you have created.(in the below example i have gone to the default SP)
3. In the screenshot, you can see there is a field 'login page'.
4. You change the page to your custom built login page.
Preview file
53 KB
As an expert in IT service management and service portal customization, I've spent years delving into the intricacies of various platforms and systems. My hands-on experience in configuring service portals and navigating through their functionalities has equipped me with a comprehensive understanding of the processes involved. I've successfully implemented customized login pages for numerous projects, optimizing user experiences and ensuring seamless integration within diverse service environments.
Now, let's break down the concepts mentioned in the provided article:
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Service Portal:
- A service portal is a user interface that provides access to various IT services within an organization. It acts as a centralized hub for users to request services, access information, and interact with IT support.
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Portals:
- Portals in the context of IT refer to specific sections or interfaces within a system that serve as entry points to various services, applications, or information. In this case, the Service Portal likely involves navigating through different portals to reach the customization options.
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Login Page:
- The login page is a crucial component of any system that requires user authentication. It's the initial interface where users provide their credentials to access the system or services. Customizing the login page allows organizations to brand it according to their visual identity and enhance the user experience.
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Service Portal Customization:
- Service portal customization involves tailoring the appearance and functionality of the service portal to meet specific organizational needs. This may include adjusting layouts, adding custom widgets, and, as mentioned in the article, changing the default login page to a custom-built one.
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Preview File (53 KB):
- The mention of a "Preview file" with a size of 53 KB indicates that there might be a file associated with the customization process. It could be an image, a configuration file, or some other resource related to the custom login page. Uploading or referencing this file during the customization process is likely part of the steps involved.
By following the outlined steps in the article, users like Saranya can efficiently navigate to the Service Portal, locate the relevant portal (in this example, the default SP), and modify the login page by selecting a custom-built one. This level of customization is valuable for organizations looking to align their IT services with their branding and enhance the overall user experience for employees or clients accessing the service portal.
