How to collect a shipment from a Parcel Locker (2024)

FAQs

How do I pick up a package from parcel locker? ›

You will receive another notification when it is delivered to your parcel locker. It will contain a pickup code (6 digits) and a QR code. Save them to pick up the package! Go to the parcel locker and scan the QR code sent in the message or in the application.

You'll receive an SMS or email when your parcel is ready for collection with a one-off access code. You'll need this code and either the last 5 digits of your Australia Post customer number or the mobile number that your parcel notification was sent to.

You will receive a SMS/Email when your parcel is ready for collection at the chosen Pick locker station. At the Pick locker station, click on Collect Parcel. Key in the Parcel Collection PIN sent to your SMS/Email. Collect your parcel and remember to close the door properly before you leave!

When a mail carrier is unable to fit a package into a standard mailbox slot, they will place your package in a parcel locker. Instead of having to be at home to receive your package, it will be right there waiting for you in a spacious locker where it won't get damaged.

The carrier delivers the package to the locker, triggering recipient notifications with an access code. The recipient receives a notification on their phone when a package is ready for pickup. Recipient scans their access barcode at the locker and verifies their identification.

Once you get a notification about your parcel delivery (by a text message, email, or in a dedicated app), go to the locker you have chosen while placing an order - it works a bit like a drop-off point where couriers leave the items ready to be picked up.

Parcel collect is a free service where you can select to have your parcel sent to your preferred participating Post Office. You will be notified via SMS when your parcel is ready to collect during business hours. You will need to create an account by signing up for Australia Post's MyPost.

Open your delivery confirmation email or go to the Track Package page in Your Orders. Locate the 6-digit pick up code and barcode. Enter your pickup code on the touch-screen display or scan the bar code using the Locker scanner. The scanner is located directly beneath the touch screen of the Locker.

To enter a parcel locker address when ordering or scheduling a package delivery, follow these steps: Step 1: Locate the Shipping Address Section: When placing an order or scheduling a delivery, you'll usually find a section to enter the shipping address. This is where you'll enter the parcel locker address.

How long does a package stay in a parcel locker? ›

If you are wondering how much time you have to pick up your shipment in person, the answer may not be very clear. Suppliers usually decide how long the shipment can stay before it is returned to them if it is not picked up. The period varies between 7 – 10 days (whether working or not).

All shipments ordered to Parcel Lockers wait to be picked up for 48 hours. Without prior deadline extension, it is not possible to collect the parcel after the deadline - after this time, all uncollected parcels are sent to the local InPost Branch (as before) and returned directly to the Sender at their expense.

If you have a multi-unit community mailbox and there is a key in your regular mail compartment, your package is in a parcel locker.

The recipient will automatically receive a notification with QR code link. They simply need to tap on the link and scan the code at the parcel locker kiosk. The compartment door will open and the recipient can collect their parcel. Need some assistance?

When your item is delivered to an An Post Parcel Locker you will be sent an access PIN by SMS text message. You can open the locker containing your item by entering the number on the screen at the locker bank. Are An Post Parcel Lockers open 24/7? Lockers are subject to the opening hours of their location.

Customers may go to their local Post Office pickup location based on the information on the back of their Redelivery Notice. Customers may go to the Post Office to pickup the item on or after the date and time indicated on the PS Form 3849 delivery notice.

Merchants can ship directly to UPS Access Point® lockers, and customers can redirect a package to any locker when they like. To do this, enter the address of a UPS Access Point® as your delivery address when you create your shipping label.