How to Cancel AXA Car Insurance quickly and hassle-free (2024)

In an ever-changing world, circ*mstances can lead to the need to Cancel AXA Car Insurance, terminate, or modify your AXA Car Insurance policy. Whether you’ve found a better deal, no longer use your vehicle, or are relocating, it’s essential to understand the process of canceling your policy to avoid unnecessary complications. In this article, we’ll guide you through the steps to cancel your AXA Car Insurance policy.

Methods to Cancel AXA Car Insurance Policy

Your approach to canceling your AXA car insurance may vary depending on the timing of your decision. You have the option to cancel your car insurance policy with AXA through:

• Phone
• Online or Website
• Letter

Remember that you cannot cancel your policy if you have any outstanding actions or changes on your account.

Method 1: Cancel AXA Car Insurance Policy Through Phone

Calling is the easiest and quickest method to cancel your policy. Before cancelling, gather your policy information.

1. Grab your phone and dial AXA Car Insurance number 0330 024 1158, or you can find the number on your policy documents.
2. AXA’s customer service hours:
   1. Monday-Friday: 8:00 AM to 20:00
   2. Saturdays: 9:00 AM to 20:00
   3. Sundays and bank holidays: 10:00 AM to 19:00
3. Provide the necessary information to verify your identity.
4. Clearly state your intent to cancel and explain the reasons.
5. Follow the instructions provided by the AXA representative.
6. Ask any questions or address concerns.
7. Confirm cancellation details, including any fees and the effective date.
8. Wait for confirmation from AXA.
9. Find new insurance coverage as needed.

Method 2: Cancel AXA Car Insurance Policy Online or Website

1. If you want to cancel your AXA car insurance policy online or Website. Go to AXA Insurance official website and log in to your AXA Account.
2. Go to policy management or cancellations.
3. Start the cancellation process by clicking “Cancel My Policy”.
4. Provide your policy details, including the policy number and personal information for verification.
5. Select the reason for cancellation from the available options.
6. Submit your cancellation request through the Website.
7. After submission, you should receive a confirmation of your request; keep a record of this confirmation.
8. Be prepared to respond promptly to any follow-up inquiries from AXA.
9. If applicable, AXA will process any refunds, which may involve deductions for administration fees or calculations based on the time you’ve been insured.

Method 3: Cancel AXA Car Insurance Policy through a letter

1. Compose a formal cancellation letter addressed to AXA Insurance.
2. Include your policy details, including the policy number, full name, and contact information.
3. Clearly explain your reason for cancelling the policy.
4. Emphasize that you are cancelling within the 14-day cooling-off period.
5. Enclosed is your Certificate of Car Insurance along with the letter.
6. Address the letter to AXA Personal Lines Customer Service at the provided address.
7. Mail the sealed envelope or take it to your local post office.
8. Retain a copy of the cancellation letter and postal receipts for your records.
9. AXA should acknowledge your request and send a confirmation of the cancellation.

Cancellation within 14 days of cover

1. If you decide to part ways with AXA within the initial 14 days, the process is straightforward. You can cancel your policy during the cooling-off period without any complications.
2. Notify AXA of your decision by sending a cancellation letter or visiting a nearby AXA branch. This should be done within 14 days of receiving your policy documents or the renewal date.
3. When sending the cancellation letter, include your Certificate of Motor Insurance.
4. Provided you have yet to file any claims during this period, AXA will refund your premium.

Cancellation after 14 days

1. If you’ve been an AXA customer for a few weeks or months and are considering leaving, you can still do so, but it might come with some costs.
2. To cancel during your policy term, send a written cancellation request and your certificate of insurance to AXA by mail. Alternatively, visit an AXA branch in person to cancel.
3. If you’ve paid your premium upfront, you will be eligible for a partial refund. AXA calculates the refund based on the months you’ve held the policy that year. For instance, if you’ve been with AXA for 6 months, you’ll receive a 50% premium refund.
4. Remember that AXA may deduct an administration fee from your refund or request payment if you’ve paid your policy monthly. Additionally, Drivesave customers may face an extra charge for the Drivesave unit and its installation.

Cancellation for long-term customers

1. Long-term AXA customers with more than 12 months of continuous coverage can cancel their policy at a relatively low cost.
2. To initiate the cancellation, send a written request with your certificate of insurance to AXA or visit a local branch to do it in person.
3. AXA will determine the percentage of premium applicable to the period you’ve been insured and refund any balance.
4. It’s important to note that AXA will impose a £40 administration fee on the refunded amount.

Axa insurance pros and cons

Pros

1. AXA’s car insurance holds a 5-star Defaqto rating, indicating a high level of quality and reliability in their offerings.
2. A courtesy car is provided as standard, ensuring you have a replacement vehicle while yours is undergoing repairs after an accident.
3. Their claims line operates 24/7, providing support and assistance anytime, day or night.

Cons

1. AXA does not offer third-party-only coverage, limiting your options if you seek this specific type of insurance.

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• Easy Steps on How To Cancel Progressive Car Insurance?
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• 4 Effective Methods on How To Cancel Admiral Car Insurance
• Navigate the Process: How To Cancel Direct Line Car Insurance

Conclusion

In conclusion, cancel AXA Car Insurance policy requires careful consideration and planning. Whether changing insurers, no longer using your vehicle, or facing other life changes, following the proper procedure is essential to avoid complications. Always review your policy, communicate with your insurer, and ensure you meet all legal requirements by following these steps.

Frequently Asked Question