How Internet Email Works (2024)

Introduction / How Internet Email Works

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To administer a mail server on the Internet requires knowledge of how email works. It is important to know how messages are delivered and sent, how mail servers contact each other, and how users retrieve their email. This will help in diagnosing problems, tracking faults, and knowing who to contactwhen something goes wrong. The information in this section is not specific to MailEnable; this applies to all mail servers. This information is essential to know in order to properly administer an Internet mail server.

An email client is a software application that is used to send, receive, store and view e-mail.

Some examples of email clients include

  • Microsoft Outlook

  • Mozilla Thunderbird

  • eM Client

  • Mail (for the Mac and iOS devices)

An email server holds and distributes e-mail messages for email clients. The email client connects to the email server and retrieves messages. An email server may also be known as a mail server, or a mail exchange server.

To send Internet e-mail, requires an Internet connection and access to a mail server. The standard protocol used for sending Internet e-mail is called SMTP (Simple Mail Transfer Protocol). The SMTP protocol is used to both send and receive email messages over the Internet.

When a message is sent, the email client sends the message to the SMTP server. If the recipient of the email is local (i.e. at the same domain as the email originated from) the message is kept on the server for accessing by the POP, IMAP or other mail services for later retrieval.

If the recipient is remote (i.e. at another domain), the SMTP server communicates with a Domain Name Server (DNS) to find the corresponding IP address for the domain being sent to. Once the IP address has been resolved, the SMTP server connects with the remote SMTP server and the mail is delivered to this server for handling.

If the SMTP server sending the mail is unable to connect with the remote SMTP server, then the message goes into a queue. Messages in this queue will be retried periodically. If the message is still undelivered after a certain amount of time (30 hours by default), the message will be returned to the sender as undelivered.

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How Internet Email Works (2024)

FAQs

How Internet Email Works? ›

Email protocols

How does email works step by step? ›

How does email work?
  1. You're interacting with your MUA, an email client like Gmail. ...
  2. The SMTP protocol transfers your message to an MTA, like Mailgun's SMTP server.
  3. The MTA authenticates your email and preps it for transfer.
  4. The MTA communicates with the MDA using the SMTP protocol and ferries your message to the MDA.
Aug 10, 2023

How is an email sent through the Internet? ›

The email client (web/ mobile/ desktop) connects to the Outgoing SMTP server based on the email account you used. The email client handovers the email in MIME format to the Outgoing SMTP server. The Outgoing SMTP validates the sender's details and processes the message for sending.

What is the difference between email and Internet mail? ›

The internet is a wide network that allows computers to run companies, universities, governments, etc. The Internet used to communicate small or larger distances. It also helps in sharing information from any place and access information. Email is a method of sending and receiving messages from one person to another.

How does web-based email work? ›

Webmail are web-based email accounts. These are usually free email accounts that are operated from a website. Examples include Hotmail, GMail and Yahoo Mail. Webmail allows the users to access their emails as long as they have access to an Internet connection and a web browser.

How does email work for dummies? ›

Emails are routed to user accounts via several computer servers. They route the message to their final destination and store them so that users can pick them up and send them once they connect to the email infrastructure. Email can be accessed through an email client or a web interface (more about these later).

What is the disadvantage of email? ›

Email communication has significant disadvantages and limitations. Information Overload: Emails can quickly accumulate, overwhelming your inbox and causing information overload. Sorting through numerous messages can be time-consuming and may lead to important messages being overlooked.

Do you need Internet to receive emails? ›

You can read, respond to, and search your Gmail messages even when you aren't connected to the Internet by visiting mail.google.com.

How do emails know where to go? ›

An email passes through multiple servers that help ensure it arrives at the right place. That email message flow uses a systematic process based on a number of long-established technical standards.

What is the method of sending and receiving emails using Internet? ›

Sending and Receiving Email
  1. Log into your email account (such as Gmail, Outlook, Yahoo! Mail, etc.). ...
  2. Click Compose (Gmail) or something similar (e.g., New in Outlook).
  3. Enter a recipient's email address in the “To” field. ( ...
  4. Enter a subject (the topic or heading of your email).
  5. Type your message in the main body field.

Do emails need an address? ›

This address is required by law for accountability reasons and is used to help the recipient identify the sender. It can also help facilitate the opt-out process which can prevent complaints. Some content filters will scan for it and block/junk emails that don't have it, so it will also help improve delivery.

Does email address mean your email? ›

Email address is the unique identifier for an email account. It typically consists of a username, domain name, and top-level domain (TLD). For example, in the email address john.doe@gmail.com , john. doe is the username, gmail is the domain name, and .com is the TLD.

Does Internet include email? ›

Internet service providers (ISPs) often offer email services to their customers, including an email address using their own domain.

What is an example of a web-based email? ›

Gmail: This is a web-based email client that is provided by Google. It is one of the most popular email clients available and is used by millions of people worldwide. It provides users with a range of features such as email filtering, spam protection, and email encryption.

Is Gmail a webmail? ›

It also provides a webmail interface, accessible through a web browser, and is also accessible through the official mobile application. Google also supports the use of third-party email clients via the POP and IMAP protocols.

Does webmail still exist? ›

This also means that Webmail.co.za is here to stay and not at risk of being closed down (like many other email services have been in recent years).

What are the 5 steps of an email? ›

How to Write an Email? An Easy Step-By-Step Guide
  • Subject line.
  • Greeting.
  • Introduce yourself or give the purpose of your email.
  • Body or the message in the email.
  • Closing texts.
  • Signing off.
  • Your signature.
  • Check everything or proofread.
Jan 13, 2023

How to write an email step by step? ›

How to Write a Professional Email in 7 Simple Steps
  1. Keep the subject line simple.
  2. Open with a proper greeting.
  3. Give the purpose of your email.
  4. Writing the body text.
  5. Wrapping up your email.
  6. Signing off.
  7. Double check everything.
Jun 20, 2019

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