To administer a mail server on the Internet requires knowledge of how email works. It is important to know how messages are delivered and sent, how mail servers contact each other, and how users retrieve their email. This will help in diagnosing problems, tracking faults, and knowing who to contactwhen something goes wrong. The information in this section is not specific to MailEnable; this applies to all mail servers. This information is essential to know in order to properly administer an Internet mail server.
An email client is a software application that is used to send, receive, store and view e-mail.
Some examples of email clients include
Microsoft Outlook
Mozilla Thunderbird
eM Client
Mail (for the Mac and iOS devices)
An email server holds and distributes e-mail messages for email clients. The email client connects to the email server and retrieves messages. An email server may also be known as a mail server, or a mail exchange server.
To send Internet e-mail, requires an Internet connection and access to a mail server. The standard protocol used for sending Internet e-mail is called SMTP (Simple Mail Transfer Protocol). The SMTP protocol is used to both send and receive email messages over the Internet.
When a message is sent, the email client sends the message to the SMTP server. If the recipient of the email is local (i.e. at the same domain as the email originated from) the message is kept on the server for accessing by the POP, IMAP or other mail services for later retrieval.
If the recipient is remote (i.e. at another domain), the SMTP server communicates with a Domain Name Server (DNS) to find the corresponding IP address for the domain being sent to. Once the IP address has been resolved, the SMTP server connects with the remote SMTP server and the mail is delivered to this server for handling.
If the SMTP server sending the mail is unable to connect with the remote SMTP server, then the message goes into a queue. Messages in this queue will be retried periodically. If the message is still undelivered after a certain amount of time (30 hours by default), the message will be returned to the sender as undelivered.
The email client (web/ mobile/ desktop) connects to the Outgoing SMTP server based on the email account you used. The email client handovers the email in MIME format to the Outgoing SMTP server. The Outgoing SMTP validates the sender's details and processes the message for sending.
The internet is a wide network that allows computers to run companies, universities, governments, etc. The Internet used to communicate small or larger distances. It also helps in sharing information from any place and access information. Email is a method of sending and receiving messages from one person to another.
Webmail are web-based email accounts. These are usually free email accounts that are operated from a website. Examples include Hotmail, GMail and Yahoo Mail. Webmail allows the users to access their emails as long as they have access to an Internet connection and a web browser.
Emails are routed to user accounts via several computer servers. They route the message to their final destination and store them so that users can pick them up and send them once they connect to the email infrastructure. Email can be accessed through an email client or a web interface (more about these later).
Email communication has significant disadvantages and limitations. Information Overload: Emails can quickly accumulate, overwhelming your inbox and causing information overload. Sorting through numerous messages can be time-consuming and may lead to important messages being overlooked.
An email passes through multiple servers that help ensure it arrives at the right place. That email message flow uses a systematic process based on a number of long-established technical standards.
This address is required by law for accountability reasons and is used to help the recipient identify the sender. It can also help facilitate the opt-out process which can prevent complaints. Some content filters will scan for it and block/junk emails that don't have it, so it will also help improve delivery.
Email address is the unique identifier for an email account. It typically consists of a username, domain name, and top-level domain (TLD). For example, in the email address john.doe@gmail.com , john. doe is the username, gmail is the domain name, and .com is the TLD.
Gmail: This is a web-based email client that is provided by Google. It is one of the most popular email clients available and is used by millions of people worldwide. It provides users with a range of features such as email filtering, spam protection, and email encryption.
It also provides a webmail interface, accessible through a web browser, and is also accessible through the official mobile application. Google also supports the use of third-party email clients via the POP and IMAP protocols.
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