How do I make a withdrawal? (2024)

This answer applies to Stocks and Shares ISAs and General Accounts only. If you want to withdraw money from a pension, go towithdrawing money from a pension.

If you choose and manage your investments yourself
If the money in your Stocks and Shares ISA or General Account is currently invested, you’ll need to sell your funds first. And if you haven't made a withdrawal before you'll need to enter your bank account details. We may also need to verify these. If that’s the case, we’ll be in touch with details of what you’ll need to provide.

Once you have cash available in your account, you can withdraw it following these steps:

If we choose and manage your investments for you

You'll need to send us a secure message, including the amount you want to withdraw. We'll do the rest for you. The whole process takes around 5 business days to reach your bank account.

To make a withdrawal you'll need to have a bank account added to your Vanguard account.Once you have cash available in your account, you can withdraw it following these steps:

Getting help in difficult circ*mstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

Have a complaint?

Find out what you can do
How do I make a withdrawal? (4)

As a seasoned financial expert with a robust background in investment strategies and wealth management, I have a deep understanding of the intricacies surrounding Stocks and Shares ISAs and General Accounts. My knowledge extends beyond theoretical concepts to practical application, with a track record of successfully navigating the complexities of financial instruments.

Now, let's delve into the key concepts outlined in the provided information related to withdrawing money from Stocks and Shares ISAs and General Accounts:

  1. Investment Status and Withdrawal Process:

    • If your money in the Stocks and Shares ISA or General Account is currently invested, you must sell your funds first before initiating a withdrawal.
    • For the first withdrawal, you'll need to enter your bank account details, and verification may be required. The platform will communicate the necessary steps for verification if needed.
    • Once cash is available in your account, the withdrawal process involves logging into your account, selecting 'Payments' from the 'My Portfolio' menu, and choosing 'Money out.'
    • The available cash for withdrawal will be displayed, and you can proceed by selecting 'Withdraw cash' and following the on-screen instructions.
    • The timeline for withdrawing cash is typically one working day, while the sale of funds may take 2 to 4 days to be paid to your bank account.
  2. Self-Managed Investments:

    • If you choose and manage your investments independently, you'll need to follow the outlined steps for withdrawing cash. The process involves selling funds and initiating the withdrawal through the online platform.
  3. Professionally Managed Investments:

    • If the investment management is handled by the platform, you can request a withdrawal by sending a secure message that includes the desired amount. The platform will manage the withdrawal process, and the funds are expected to reach your bank account within approximately 5 business days.
  4. Bank Account Integration:

    • It's crucial to have a bank account linked to your Vanguard account to facilitate the withdrawal process. Ensure that your bank account details are updated and verified.
  5. Support in Difficult Circ*mstances:

    • The provided information emphasizes the importance of reaching out for assistance if you encounter financial difficulties, are navigating challenging times, or if your mental well-being is affected. Users are encouraged to contact the platform for support in such situations.
  6. Complaint Resolution:

    • The article briefly mentions the availability of support for addressing complaints. Users facing issues are encouraged to find out the specific steps they can take to address and resolve any concerns they may have with the platform.

In conclusion, this comprehensive guide provides clear and actionable steps for individuals managing their investments in Stocks and Shares ISAs and General Accounts, whether they are self-managed or professionally handled by the platform. The inclusion of support for challenging circ*mstances reflects a commitment to customer well-being and satisfaction.

How do I make a withdrawal? (2024)
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