How Citigroup Makes Its Money (2024)

What separates one bank from its competitors? As banks in the United States continue to merge and oligopolize, the realansweris "not much." The four largest American banks are so dominant that the third-largest one by assets, Citigroup Inc. (C), has almost three times the assets of the fifth-largest.

A leader in bank innovations, Citi introduced the ATM to the United States back in the 1970s. Prior to that, the company had created other industry-changing products and concepts like certificates of depositand compound interest on savings accounts. The bank has broken ground in more dubious ways, too. It was one of the first beneficiaries of theTroubled Asset Relief Program (TARP) that rewarded mismanaged banks with billions of dollars (in Citi’s case, $20 billion) in taxpayer money following the 2008 mortgage crisis.

In the year and a half before the Secretary of the Treasury graciously turned on the public spigot into Citi’s pockets, the bank’s stock price had fallen from over $500to $35. The lowest the stock traded was in early March 2009 when it traded under $10 for four days. After a 2011 reverse split, Citi's shares haveremained in the double digitsever since, with a market capitalization around $96 billion, as of September 2022. It is part of the .

Citireported Q2 2022 revenuesof $19.6 billion, compared to $17.8 billion over the same periodlast year. Here's how Citimakes its money.

A Tale of Two Citis

Citifound itself on the wrong side of history during the mortgage crisis one decade ago. The bank's decision to double down on subprime mortgages on the eve of the financial crisisresulted in losses of$18.7 billion in2008.In order to slow the bank's losses, Citisplit its operations into two distinct subsidiaries: Citicorp and Citi Holdings.

"Citicorp is our core franchise and will be the source of Citi's long-term profitability and growth,"former-CEO Vikram Pandit said six months later."We will manage our businesses and assets in Citi Holdings to optimize their value over time."

Citicorp, quite literally, controls Citi's"core" operations and is separated into three divisions: global consumer banking, institutional clients group, and corporate. The first of those divisions operates under the “Citibank” name. It handles the ordinary stuff you’d expect from a consumer bank, such asholding depositor funds, lending money to small businesses, andoffering low-level financial advice.Citibank is also the home of Citi’s card operations, which we’ve learned time and again is where banks enjoy some of their most highest profit margins.

The institutional clients group is the second of Citicorp's divisions. This iswhere Citi performs its traditional investment banking, such as corporate and securities lending. When Sprint Corp. (S) merged with Japanese company SoftBank, Citi served as the lead financial advisor.Institutional clients business fell 2% to $9.2 billion in Q3 2018.

Citicorp's final division is its corporate department, which is analogous to corporate departments in other non-bank entities. It’s an account for day-to-day operations, payroll, the bank’s own real estate holdings, and other items necessary to conduct business. It’s not a moneymaker, but it’s vital. Corporate revenue also fell 5% to $494 million in Q3 2018.

Citi Holdings on the other hand, manages a small portfolio of $54 billion assets, which equates to only 3% of Citigroup's total balance sheet. At its peak, Citi Holdings administered more than $800 billion worth of assets, which would make the subsidiary the fifth-largest bank in the country—both now and when it was created in 2009. In Q4 2016, however, Citigroup announced that it would nolonger separate the company's results from Citi Holdings when reporting earnings.

Global Reach

Citihas approximately 200 million customer accounts and operates in over160 countries,separating operations into four geographic regions: North America,Latin America,Asia Pacific,and Europe/the Middle East/Africa.

Looking primarily at consumer banking by region, North America is by far Citi’s most profitable. The continent accounted for more than $5.2 billion in revenuein Q1 2020. A little less than half of that, $2.1 billion, comes from credit cards, the perpetual profit center for most banks.

Europe, the Middle East and Africa remain a small market for Citi. In Western Europe, Citi barely registers. Its largest markets in this part of the world are Poland, Russia, and the United Arab Emirates; France, Germany, and the United Kingdom are non-factors. Consumer banking revenuein Europe, the Middle East, and Africa were barely $3.4 billion for Q1 of 2020.

In Latin America, average loan balances are even higher. Consumer banking there generated revenueof $1.19billion this quarter.That leaves Asia, the region in which Citi’s securities banking is largest relative to its corresponding consumer banking. Consumer banking revenueon the world’s largest and most populous continent totaled $1.7 billion in Q12020, driven by growth in deposit, lending, and insurance.

The Bottom Line

From dominant shares of the bankingmarket to influence over lobbyists, Citi has everything going for it.When a corporation gets repeated federal guarantees that it cannot go defunct, investors should take that asa green light and run with it.

How Citigroup Makes Its Money (2024)

FAQs

How does Citi make its money? ›

Global Markets and Trading

Citigroup participates in global financial markets, trading a wide range of financial instruments, including stocks, bonds, currencies, and commodities. Revenue is generated through trading spreads, brokerage fees, and commissions from clients and counterparties.

Why is Citibank so good? ›

Citibank can be a good bank for customers with higher deposits, since its relationship tiers offer more benefits and lower fees. It can also be a good option for people who live in the 41 states where the bank's HYSA, Accelerate Savings, is available.

Is Citigroup profitable? ›

Citigroup Inc.'s profit topped analysts' estimates as corporations tapped markets for financing and consumers leaned on credit cards — signs that a prolonged period of elevated interest rates will benefit big banks.

What is the competitive advantage of Citigroup? ›

Strengths. Global Presence and Diversified Services: Citigroup Inc (NYSE:C) maintains a significant competitive advantage through its expansive global network and comprehensive service offerings.

What makes Citibank different from other banks? ›

It's a mindset. We see the world differently than most other banks and we are able to use our insights and local knowledge to uniquely enable our clients to grow globally. You don't win in a digital world unless you are streamlined.

What is the main business of Citigroup? ›

Citigroup provides a range of accounts and deposit services, debit and credit cards, loans and mortgages, small business banking solutions, treasury and trade services, and corporate and institutional lending. It also offers asset management, capital market, and securities services.

Is Citigroup too big to fail? ›

Companies Considered Too Big to Fail

Citigroup Inc. The Goldman Sachs Group Inc. JPMorgan Chase & Co. State Street Corp.

What is the financial strength of Citigroup? ›

Citigroup has the Financial Strength Rank of 4.

GuruFocus Financial Strength Rank measures how strong a company's financial situation is.

Why is Citibank better than Chase? ›

If ATM accessibility is important to you, Citi may be the better choice. Citi offers over 65,000 fee-free ATMs and access to more MoneyPass® ATMs in the U.S., while Chase only offers 16,000. In addition, Citi operates roughly 700 branches in the U.S. and more than 1,800 branches overseas throughout 19 countries.

Why is Citigroup losing money? ›

Net loss of $(1.8) billion decreased from $2.5 billion of net income in the prior-year period, primarily driven by higher expenses, higher cost of credit and the lower revenues. Earnings per share of $(1.16) decreased from $1.16 per diluted share in the prior-year period, reflecting the net loss.

Why is Citigroup so low? ›

Part of the reason for this lackluster performance is that the bank has produced disappointing results. Citigroup's recently-reported fourth-quarter results followed this trend, as the bank posted a $1.8 billion loss, which arose from a smorgasbord of charges related to overseas risks.

Why did Citi lose money? ›

The loss was driven by $3.8 billion in charges disclosed in a filing on Wednesday that included reorganization expenses, a reserve related to currency devaluations and instability in Argentina and Russia and a $1.7 billion payment to replenish a government deposit insurance fund.

Is Citigroup a good company? ›

Is Citi a good company to work for? Citi has an overall rating of 3.8 out of 5, based on over 35,102 reviews left anonymously by employees. 73% of employees would recommend working at Citi to a friend and 60% have a positive outlook for the business. This rating has decreased by 2% over the last 12 months.

Is Citigroup prestigious? ›

Citi is part of the prestigious investment banking bulge bracket, a group of the largest global investment banks on the planet. As such, it's a leader in M&A, IPOs, and debt and equity underwriting. Citi has worked on some of the world's largest and most i...

What is the ranking of Citibank? ›

The 15 Biggest Banks in the US
RankingBank NameAssets
1JPMorgan Chase$3.40 trillion
2Bank of America$2.54 trillion
3Wells Fargo$1.73 trillion
4Citibank$1.68 trillion
11 more rows
Mar 16, 2024

Who owns the majority of Citibank? ›

Key Points. Citigroup is a global, publicly owned financial services company. Citigroup's largest shareholders include Vanguard, BlackRock, State Street Corporation, and Berkshire Hathaway.

What bank owns Citibank? ›

Citibank, N.A. (N. A. stands for "National Association"; stylized as citibank) is the primary U.S. banking subsidiary of financial services multinational Citigroup.

How much revenue does Citi make? ›

Revenue in 2023 (TTM): $79.49 B

According to Citigroup's latest financial reports the company's current revenue (TTM) is $79.49 B. In 2022 the company made a revenue of $74.64 B an increase over the years 2021 revenue that were of $72.11 B.

Who is the majority owner of Citibank? ›

Citigroup is mainly owned by institutional investors, who own around 70% of shares. The 10 largest shareholder of Citigroup in December 2023 were: The Vanguard Group (8.71%) BlackRock (8.68%)

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